AI Buyer Insights:

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

James River Church
Location
6100 N 19th St,
Ozark, 65721, MO,
United States
Website
https://www.jamesriver.church/
Phone
1 417-581-5433
Artw industry
Non Profit
Employee
Revenue

James River Church Technographics

James River Church Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by James River Church and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 155 James River Church employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that James River Church has purchased the following applications: Crisp for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems James River Church is running and its propensity to invest more and deepen its relationship with Crisp IM , Microsoft , Brushfire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing James River Church revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for James River Church intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

James River Church Tech Stack and Enterprise Applications

James River Church AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Crisp IM Legacy Crisp Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021 James River Church implemented Crisp on its website. Crisp is deployed as a website chat widget within the Chatbots and Conversational AI category to deliver real time messaging, automated responses, and visitor routing on the church public site. The deployment emphasizes conversational flows, canned responses, a web messenger widget, and a shared inbox model so communications and pastoral staff can manage incoming inquiries. Integration is limited to the public website presence, with operational ownership aligned to the church communications function for message routing, escalation, and moderation under a single-site implementation model.
James River Church Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, James River Church implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is used on their website and across the organization, supporting staff workflows, volunteer coordination, and ministry communications for a 155 person nonprofit based in the United States. The Microsoft 365 deployment centers on standard collaboration capabilities, including cloud email and calendaring, document authoring and coauthoring via Office applications, SharePoint based intranet and content management, OneDrive file synchronization, and Microsoft Teams for chat and meetings. The full Microsoft 365 suite is leveraged to unify communications and document workflows consistent with Collaboration category functionality. Architecturally the implementation is delivered as a cloud hosted Microsoft 365 tenant with web surfaced content integrated into the public website, enabling browser access to shared resources and published documents. Identity and access are managed through Microsoft identity services at the tenant level, and content publishing is organized through SharePoint sites and Teams channels to align ministry and administrative responsibilities. Governance emphasizes tenant level access controls, group membership and permissions, and content lifecycle practices to support communications, operations, and volunteer management. Operational scope spans ministry teams and administrative departments, with configuration focused on collaboration workflows, secure content sharing, and centralized document management under the Microsoft 365 Collaboration deployment.
Event Management Collaboration 2019 2019
James River Church CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
In 2020, James River Church implemented Hotjar on their public website. James River Church deployed Hotjar as a Customer Experience application to capture on-site user behavior and digital engagement signals across its web properties, aligning the tool with web analytics and congregation-facing content workflows. The implementation used the standard client-side Hotjar JavaScript snippet embedded across site pages to instrument heatmaps, session recordings, on-page feedback widgets, and short surveys. Configuration emphasized page-level event capture and sampling controls to manage session recordings and visual analytics data collection. Operational coverage is limited to the church website, with outputs consumed by the internal digital and web team to inform content layout and navigation decisions. Hotjar data is collected via the site instrumentation and routed to the Hotjar service for analysis, positioning Hotjar as the Customer Experience layer supporting web engagement and on-site usability work.
Donor and Fundraising Management CRM 2020 2020
James River Church PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
James River Church IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at James River Church

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by James River Church Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from James River Church IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the James River Church digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD James River Church Technographics
James River Church is a Non Profit organization based in United States, with around 155 employees and annual revenues of $28.0 million.
James River Church operates a diverse technology stack with applications such as Crisp, Microsoft 365 and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
James River Church has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Crisp IM, Microsoft and Contentsquare.
James River Church recently adopted applications including Crisp in 2021, Google Cloud Platform (GCP) in 2021 and Hotjar in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of James River Church’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates James River Church’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete James River Church technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.