San Francisco, 94105, CA,
United States
Janie and Jack Technographics
Janie and Jack Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Janie and Jack and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Janie and Jack employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Janie and Jack has purchased the following applications: UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2016, PredictSpring POS for Point Of Sale in 2023, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Janie and Jack is running and its propensity to invest more and deepen its relationship with UKG , PredictSpring , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Janie and Jack revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Janie and Jack intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Janie and Jack Tech Stack and Enterprise Applications
Janie and Jack HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2016 | 2016 |
In 2016, Janie and Jack implemented UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll to run biweekly payroll processing across its U.S. retail operations. The deployment was scoped to support payroll operations for approximately 2,000 employees and to centralize paycheck calculation and tax withholding under a single payroll engine. The implementation explicitly targeted the Payroll business function and was positioned to manage routine pay cycles for store, distribution, and corporate payroll populations.
Configuration focused on core payroll modules, including gross-to-net calculation, federal and state tax withholding logic, pay rule configuration for multiple pay groups, deductions and garnishment handling, direct deposit batching, off-cycle adjustments, payroll registers, and statutory reporting. UKG Workforce Central Payroll was configured to execute biweekly runs and produce audit-ready payroll registers and tax reports, consistent with standard Payroll application workflows and compliance processes.
Operational governance centralized responsibility within payroll and finance teams, with documented runbook procedures for biweekly processing, reconciliation, and payroll close activities. The implementation emphasized accuracy of the complete payroll run, with controls around pay rule maintenance and payroll auditing to support reliable biweekly payroll delivery. UKG Workforce Central Payroll provided the Payroll platform for Janie and Jack to standardize paycheck computation, statutory withholding, and payroll reporting across the enterprise.
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Workforce Management | HCM |
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2016 | 2016 |
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Janie and Jack ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PredictSpring | Legacy | PredictSpring POS | Point Of Sale | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Janie and Jack implemented PredictSpring POS, a Point Of Sale application, across 106 U.S. stores to unify online and in-store shopping and consolidate store sales and CRM workflows. The deployment targeted store operations and CRM in the United States and was executed as a retail point of sale modernization focused on omnichannel checkout and associate-led engagement.
PredictSpring POS was configured to enable clienteling, explicit CRM integration, real-time inventory visibility, and associate-led sales capabilities. Functional configuration emphasized in-store associate workflows for clienteling, POS transaction processing, and inventory lookups to support seamless purchasing and client engagement at the point of sale.
Integrations included direct CRM integration as part of the deployment to surface customer profiles and purchase history for clienteling, and real-time inventory visibility to align in-store availability with online assortments. Operational coverage was the companys retail store footprint in the United States, with the solution harmonizing e-commerce and in-store experiences through synchronized inventory and customer data flows.
The rollout completed in 18 weeks across 106 stores, driving changes in associate workflows and clienteling processes to leverage CRM data at the counter. Outcomes reported from the deployment included faster omnichannel transactions and improved associate productivity, reflecting the combined use of PredictSpring POS and integrated CRM and inventory capabilities.
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Janie and Jack Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Janie and Jack implemented Zoom as their Audio Video and Web Conferencing solution. The Zoom application is embedded on the company public website to provide browser-accessible video conferencing and meeting join flows without requiring a separate native client.
The deployment leverages standard Audio Video and Web Conferencing capabilities, including real-time meetings, webinar-style sessions, browser-based joining, in-session chat, screen sharing, and session recording, to support both synchronous customer interactions and internal collaboration. Zoom is surfaced directly on janieandjack.com to enable web-native meeting endpoints and attendee experiences.
The integration footprint is centered on site-level embedding, implemented via client-side web integration to surface meeting controls and join interfaces on public pages. Operational scope is focused on web-driven engagement and internal communications, with configuration and account administration expected to be managed through centralized IT or communications settings for meeting controls, access, and security policies.
This configuration positions Janie and Jack Zoom Audio Video and Web Conferencing to support customer-facing engagement on their website and internal communication workflows, using the application as the web-native conferencing layer for retail operations without disclosed additional third-party system integrations.
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Collaboration | Collaboration |
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2021 | 2021 |
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Janie and Jack Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Janie and Jack eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2017 | 2017 |
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Janie and Jack SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2023 | 2023 |
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Order Management | SCM |
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2023 | 2023 |
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Janie and Jack CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Janie and Jack ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Janie and Jack IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Janie and Jack CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Janie and Jack
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Apps Being Evaluated by Janie and Jack Executives
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