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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

J&D Heating, Cooling & Water Tech Stack and Enterprise Applications

J&D Heating, Cooling & Water ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP n/a 2021 2021
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
J&D Heating, Cooling & Water ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Xplor Technologies Legacy Xplor Field Services Field Service Management ERP Services and Operations n/a 2016 2016
In July 2016, J&D Heating, Cooling & Water implemented Xplor Field Services to modernize dispatching, scheduling and mobile technician workflows. The deployment targeted Field Service Management capabilities across the companys US operations, prioritizing operations and customer management functions for both office schedulers and field technicians. The implementation emphasized dispatch and mobile CRM modules within Xplor Field Services, configuring scheduling workflows, work order dispatching and technician mobile access to customer records and job details. Configuration included dispatch boards, technician assignment rules and mobile forms to standardize service intake, onsite updates and real time schedule adjustments consistent with Field Service Management functional workflows. Operational coverage focused on the US market and core business functions of dispatch, operations and customer service, with rollout executed for office dispatch teams and field technicians. Governance changes centered on process alignment between office schedulers and technicians in the field, consolidating scheduling decisions and reducing handoffs to streamline technician responsiveness. According to the vendor spotlight, the Xplor Field Services implementation produced faster scheduling and improved technician responsiveness, and the deployment is described as improving office to field efficiency. Xplor Field Services was used to centralize dispatching and customer management workflows within the Field Service Management category.
J&D Heating, Cooling & Water AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
Chatbots and Conversational AI AI-Powered Application 2018 2018
Chatbots and Conversational AI AI-Powered Application 2020 2020
Chatbots and Conversational AI AI-Powered Application 2020 2020
Chatbots and Conversational AI AI-Powered Application 2022 2022
J&D Heating, Cooling & Water Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2024 2024
J&D Heating, Cooling & Water Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2020 2020
Video Editing Content Management 2018 2018
Web Content Management Content Management 2017 2017
Web Content Management Content Management 2018 2018
Web Content Management Content Management 2021 2021
J&D Heating, Cooling & Water eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
J&D Heating, Cooling & Water CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2012 2012
Customer Experience CRM 2015 2015
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Tag Management CRM 2018 2018
Tag Management CRM 2021 2021
J&D Heating, Cooling & Water ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Application Performance Management ITSM 2019 2019
J&D Heating, Cooling & Water TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
J&D Heating, Cooling & Water IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Domain Name System (DNS) IaaS 2017 2017
J&D Heating, Cooling & Water CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2025 2025

IT Decision Makers and Key Stakeholders at J&D Heating, Cooling & Water

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by J&D Heating, Cooling & Water Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from J&D Heating, Cooling & Water IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the J&D Heating, Cooling & Water digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD J&D Heating, Cooling & Water Technographics
J&D Heating, Cooling & Water is a Construction and Real Estate organization based in United States, with around 25 employees and annual revenues of $5.0 million.
J&D Heating, Cooling & Water operates a diverse technology stack with applications such as Apple Pay, Xplor Field Services and Olark Live Chat, covering areas like Payment Processing, Field Service Management and Chatbots and Conversational AI.
J&D Heating, Cooling & Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, Xplor Technologies and Olark.
J&D Heating, Cooling & Water recently adopted applications including Barracuda Email Security Gateway in 2025, Slack Connect in 2024 and ReachLocal Live Chat in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of J&D Heating, Cooling & Water’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates J&D Heating, Cooling & Water’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete J&D Heating, Cooling & Water technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.