Nampa, 83687, ID,
United States
J&D Heating, Cooling & Water Technographics
J&D Heating, Cooling & Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by J&D Heating, Cooling & Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 J&D Heating, Cooling & Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that J&D Heating, Cooling & Water has purchased the following applications: Apple Pay for Payment Processing in 2021, Xplor Field Services for Field Service Management in 2016, Olark Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems J&D Heating, Cooling & Water is running and its propensity to invest more and deepen its relationship with Apple , Google , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing J&D Heating, Cooling & Water revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for J&D Heating, Cooling & Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
J&D Heating, Cooling & Water Tech Stack and Enterprise Applications
J&D Heating, Cooling & Water ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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J&D Heating, Cooling & Water ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xplor Technologies | Legacy | Xplor Field Services | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In July 2016, J&D Heating, Cooling & Water implemented Xplor Field Services to modernize dispatching, scheduling and mobile technician workflows. The deployment targeted Field Service Management capabilities across the companys US operations, prioritizing operations and customer management functions for both office schedulers and field technicians.
The implementation emphasized dispatch and mobile CRM modules within Xplor Field Services, configuring scheduling workflows, work order dispatching and technician mobile access to customer records and job details. Configuration included dispatch boards, technician assignment rules and mobile forms to standardize service intake, onsite updates and real time schedule adjustments consistent with Field Service Management functional workflows.
Operational coverage focused on the US market and core business functions of dispatch, operations and customer service, with rollout executed for office dispatch teams and field technicians. Governance changes centered on process alignment between office schedulers and technicians in the field, consolidating scheduling decisions and reducing handoffs to streamline technician responsiveness.
According to the vendor spotlight, the Xplor Field Services implementation produced faster scheduling and improved technician responsiveness, and the deployment is described as improving office to field efficiency. Xplor Field Services was used to centralize dispatching and customer management workflows within the Field Service Management category.
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J&D Heating, Cooling & Water AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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J&D Heating, Cooling & Water Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2024 | 2024 |
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J&D Heating, Cooling & Water Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Video Editing | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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J&D Heating, Cooling & Water eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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J&D Heating, Cooling & Water CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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J&D Heating, Cooling & Water ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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J&D Heating, Cooling & Water TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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J&D Heating, Cooling & Water IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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J&D Heating, Cooling & Water CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at J&D Heating, Cooling & Water
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by J&D Heating, Cooling & Water Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||