Dothan, 36301, AL,
United States
Jeffers Pet Technographics
Jeffers Pet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jeffers Pet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Jeffers Pet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jeffers Pet has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2021, Workarea Commerce Platform for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jeffers Pet is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Microsoft , Workarea or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jeffers Pet revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jeffers Pet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jeffers Pet Tech Stack and Enterprise Applications
Jeffers Pet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Jeffers Pet deployed LogMeIn BoldChat on its public website as a front-end customer engagement capability within the Chatbots and Conversational AI category. The implementation uses an embedded web chat widget and an agent console to enable real-time messaging, scripted canned responses, session persistence, and transcript capture that are typical of conversational engagement platforms.
LogMeIn BoldChat supports customer service and online commerce workflows on Jeffers Pet's United States website, handling inbound inquiries and conversational lead capture. Governance and operational control emphasize agent routing, response libraries and transcript logging to align chat interactions with existing support processes, while the deployment remains oriented to website-based conversational engagement.
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Jeffers Pet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Jeffers Pet implemented Microsoft 365 as its Collaboration platform. The deployment is observable on the Jeffers Pet website, indicating Microsoft 365 services are provisioned for public-facing authentication and organizational content delivery. Microsoft 365 is provisioned as a cloud-hosted SaaS tenant to support the retailer's 120 employees.
The implementation leverages Microsoft 365 core capabilities, including Exchange Online for email, Microsoft Teams for synchronous collaboration, SharePoint and OneDrive for document storage and sharing, and the Microsoft 365 admin center for tenant governance. Configuration and operational focus include tenant-level administration, user provisioning, access controls and content management to support internal communication and document collaboration. The Jeffers Pet Microsoft 365 Collaboration deployment aligns the application with business functions for employee communication, file collaboration and basic productivity tooling.
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Jeffers Pet eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workarea | Legacy | Workarea Commerce Platform | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Jeffers Pet implemented Workarea Commerce Platform to power its eCommerce storefront on jefferspet.com. The Workarea Commerce Platform provides a unified storefront and commerce engine with product catalog management, merchandising, promotions, content management, checkout, and order management capabilities common to eCommerce platforms. This implementation centers on the online business function and the company website as the operational scope.
Deployment emphasizes a consolidated online commerce architecture serving merchandising, marketing, and operations teams, with configurable storefront controls and business rules to manage catalog updates, pricing, and promotional campaigns. Governance focused on editorial workflows for content and merchandising and operational processes for order handling and fulfillment. The narrative links Jeffers Pet, Workarea Commerce Platform, eCommerce, and online sales as the primary relationship driving the implementation.
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eCommerce | eCommerce |
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2022 | 2022 |
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Jeffers Pet SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Order Management | SCM |
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2010 | 2010 |
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Jeffers Pet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Jeffers Pet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Jeffers Pet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Jeffers Pet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Jeffers Pet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jeffers Pet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||