Jefferson Health Northeast
111 South 11th Street,
Philadelphia, 19107, PA,
United States
Philadelphia, 19107, PA,
United States
1 215-955-6000
Healthcare
Jefferson Health Northeast Technographics
Jefferson Health Northeast Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jefferson Health Northeast and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Jefferson Health Northeast employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jefferson Health Northeast has purchased the following applications: Infor Lawson for ERP Financial in 2015, Oracle Peoplesoft Benefits Administration for Benefits Administration in 2004, Invoca Call Tracking for Call Tracking and Recording in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jefferson Health Northeast is running and its propensity to invest more and deepen its relationship with Infor , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jefferson Health Northeast revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jefferson Health Northeast intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jefferson Health Northeast Tech Stack and Enterprise Applications
Jefferson Health Northeast ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Microsoft Dynamics GP | Infor Lawson | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Jefferson Health Northeast implemented Infor Lawson as its ERP Financial system to centralize finance and HR/PR processing across the 1500 employee health system. The engagement was executed as an Infor Lawson ERP 10.0 implementation, positioned to replace Microsoft Dynamics GP for financials and Ceridian for HR and payroll, with the Lawson name used as the system of record for core financial workflows.
Implementation workstreams focused on configuring Infor Lawson ERP 10.0 for general ledger control, accounts payable and receivable workflows, and HR and payroll consolidation consistent with hospital financial management practices. The program was run in conjunction with an upgrade to Kronos 7.0 to align workforce and timekeeping processes with the ERP deployment, and the Infor Lawson application was configured to support end to end financial processing and statutory reporting typical of ERP Financial systems.
Integrations and operational coverage were extensive and explicitly coordinated with the revenue cycle and clinical systems. The team maintained responsibility for revenue cycle operations using Cerner Invision and led the migration of Cerner Signature to the Allscripts Touchworks product, while managing interface activity using Allscripts e Link. The financial application inventory tied to the ERP environment included 3M, Med Assets, Allscripts EPSI, Hyland Onbase and Healthpay, reflecting multi-vendor interoperability requirements during cutover and steady state.
Program governance was executed through a program director model, with the same sponsor responsible for ICD 10 implementation and a full intranet redesign, and participating in monthly Revenue Cycle meetings that include the entire C suite. Financial governance included oversight of a 4M operating budget and a 2.9M capital budget as the organization finished the ERP project, indicating centralized fiscal control and executive level sponsorship for the Infor Lawson deployment.
|
Jefferson Health Northeast HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Benefits Administration | Benefits Administration | HCM | n/a | 2004 | 2005 |
In 2004, Jefferson Health Northeast implemented Oracle Peoplesoft Benefits Administration to centralize benefits management for its roughly 1500 employee workforce in the United States. The Oracle Peoplesoft Benefits Administration deployment served as the organization’s core Benefits Administration application for managed benefits operations, open enrollment cycles and life event transaction processing.
Configuration emphasized enrollment management, benefits eligibility rule sets, benefit election capture and life event workflow processing, with Oracle Peoplesoft Benefits Administration used to record and track enrollment elections and event-driven changes. Operational ownership rested with HR benefits administration teams who maintained plan configurations, validated life event submissions and executed open enrollment activities across Jefferson Health Northeast, aligning system workflows with benefits policy and compliance controls.
|
|
|
|
|
Learning and Development | HCM |
|
2015 | 2015 |
|
|
|
|
|
Payroll | HCM |
|
2015 | 2015 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2015 | 2015 |
|
|
|
|
|
Recruiting | HCM |
|
2004 | 2004 |
|
|
|
|
|
Workforce Management | HCM |
|
2015 | 2015 |
|
Jefferson Health Northeast CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoca | Legacy | Invoca Call Tracking | Call Tracking and Recording | CRM | n/a | 2022 | 2022 |
In 2022, Jefferson Health Northeast implemented Invoca Call Tracking on its website. Invoca Call Tracking is deployed as a Call Tracking and Recording solution to capture inbound call attribution and recording tied to digital touchpoints, supporting marketing and patient access workflows across the organization.
The deployment is web‑instrumented to assign channel specific telephone numbers and capture call session data, enabling call attribution, call recording, and reporting dashboards consistent with Call Tracking and Recording capabilities. Configuration focuses on mapping campaigns to number pools, tagging attribution data for downstream analysis, and provisioning reporting that surface source level call metrics to marketing and contact center stakeholders.
Operational coverage centers on marketing, patient scheduling, and contact center functions within Jefferson Health Northeast, using Invoca Call Tracking data to reconcile digital campaign performance with inbound patient calls. Governance and operational controls are organized to align recorded interactions and retention policies with healthcare privacy requirements, including access control and retention rules for recorded call assets.
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
Jefferson Health Northeast IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Jefferson Health Northeast
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jefferson Health Northeast Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jefferson Health Northeast IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jefferson Health Northeast digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Jefferson Health Northeast Technographics
Jefferson Health Northeast is a Healthcare organization based in United States,
with around 1500 employees and annual revenues of $300.0 million.
Jefferson Health Northeast operates a diverse technology stack with applications such as
Infor Lawson, Oracle Peoplesoft Benefits Administration and Invoca Call Tracking,
covering areas like ERP Financial, Benefits Administration and Call Tracking and Recording.
Jefferson Health Northeast has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Oracle and Invoca.
Jefferson Health Northeast recently adopted applications including
Invoca Call Tracking in 2022, Qualtrics CustomerXM in 2021 and The Trade Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jefferson Health Northeast’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jefferson Health Northeast’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jefferson Health Northeast technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.