Philadelphia, 19107, PA,
United States
Jefferson Health Technographics
Jefferson Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jefferson Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42000 Jefferson Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jefferson Health has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2022, Epic ASAP for Clinical Trial Management in 2019, IBM Netezza Data Warehouse for Data Warehouse in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jefferson Health is running and its propensity to invest more and deepen its relationship with Workday , EdCast , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jefferson Health revenues, which have grown to $10.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jefferson Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jefferson Health Tech Stack and Enterprise Applications
Jefferson Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2022 | 2023 |
In 2022 Jefferson Health implemented Workday Absence Management to extend its Workday HCM capabilities for enterprise absence tracking and policy administration under the Absence and Leave Management category. The deployment of Workday Absence Management is positioned to support HR leave workflows across Jefferson Health, which operates a multi-site health system including 32 hospital campuses and more than 700 outpatient and urgent care locations, and aligns with existing Workday HCM module usage across Recruiting, Core HCM, Compensation, Benefits, and Performance Management.
The implementation emphasized functional configuration and ongoing maintenance, with responsibilities that include configuring absence plans, accrual calculations, eligibility rules, absence request workflows, and reporting. Staffing and governance details in the environment show a Senior HRIS Analyst role charged with guiding configuration and process solutions from concept to deployment, performing mass data loads via EIBs, building and maintaining Workday HCM reports, and leveraging Workday Community for functional issue resolution.
Integrations and technical orchestration were addressed through explicit coordination with IS&T, including support for test databases and access, and integration with third party systems as required by absence case management and benefits interfaces. The Senior HRIS Analyst acts as liaison between business areas and technical teams, coordinating and leading UAT sessions, providing system training, and managing audits and data validation activities.
Governance and operational scope focused on embedding Workday Absence Management into HR operations, benefits administration, payroll interfacing, and absence case workflows, with process design and change management led by the HRIS function. The narrative reflects a centralized Workday Absence Management application deployment, Workday Absence Management, supporting enterprise HR and leave administration across Jefferson Health without indicating specific transition details from prior placeholder systems.
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Benefits Administration | HCM |
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2022 | 2023 |
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Compensation Management | HCM |
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2022 | 2023 |
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Core HR | HCM |
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2022 | 2023 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2022 | 2023 |
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Payroll | HCM |
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2022 | 2023 |
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Performance and Goal Management | HCM |
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2022 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2023 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Jefferson Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Jefferson Health deployed Epic ASAP for Clinical Trial Management, engaging an Epic Implementation Specialist from Nuance Communication to provide at-the-elbow go-live support in the emergency department. The deployment focused on clinician-facing workspaces and real-time documentation workflows to support ED clinical operations and provider adoption during the initial roll out.
The implementation emphasized functional modules and capabilities in Epic ASAP including Triage, Work-Up, Disposition workspaces, Quick List and Preference List order management, Triage Navigator, ED Narrator and specialty narrators such as Trauma and Code narrators. Training and support covered physician and nurse tasks like locating incomplete notes, attesting resident documentation, linking override pulls, documenting routine blood administration, performing nursing procedures, and discharging patients from the Track Board.
Operational coverage centered on emergency department staff including attendings, residents and nursing teams across Jefferson Health sites, with process education on organization workflows for ED to ED transfers, ED to Psychiatric transfers, and ED to Labor and Delivery transfers. Missing order escalation was routed to a Command Center via ServiceNow ticketing, reflecting an explicit ticketing integration used during the go-live support period.
Governance and workflow changes were operationalized through at-the-elbow support and provider education on how to use Epic ASAP workspaces to document and review clinical data, and through documented escalation paths into ServiceNow for configuration or order catalog issues. The narrative captures Jefferson Health Epic ASAP Clinical Trial Management alignment with emergency department clinical operations and clinician workflow enablement.
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Core Admin Processing System | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Healthcare ERP | ERP Services and Operations |
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2019 | 2019 |
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Healthcare ERP | ERP Services and Operations |
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2019 | 2019 |
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Healthcare ERP | ERP Services and Operations |
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2019 | 2019 |
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Laboratory Management | ERP Services and Operations |
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2019 | 2019 |
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Legal Practice Management | ERP Services and Operations |
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2016 | 2016 |
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Jefferson Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Netezza Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2015 | 2016 |
In 2015, Jefferson Health implemented IBM Netezza Data Warehouse as its enterprise Data Warehouse to centralize clinical and operational data for analytics and reporting. The IBM Netezza Data Warehouse became the institutional repository supporting the newly formed Enterprise Analytics and Reporting program and was used to coalesce disparate operational sources into a unified analytics platform.
The implementation focused on building longitudinal data marts and ETL pipelines to aggregate Epic and multiple ancillary and hospital electronic medical record sources into subject area schemas. IBM Netezza Data Warehouse was configured to host consolidated clinical and longitudinal data models, enabling standardized extracts for reporting and analytics workloads, and supporting federated visualization through a Qlik Sense deployment.
Integrations included direct feeds from Epic and other EMRs and ancillary systems into the Netezza environment, with upstream identity linkage informed by IBM InfoSphere MDM EMPI interfaces and workflows. Development and operational processes adopted agile tooling such as Jira for sprint-based delivery of ETL and report work, and the analytics footprint was designed to support enterprise use across multiple hospital campuses and service lines.
Data governance and operational controls were instituted alongside the technical build, including creation of a governance framework, stewardship groups, and implementation of IBM InfoSphere Business Glossary to codify enterprise definitions. Implementation work was executed in concert with large-scale clinical data conversion efforts that validated over 37 million records migrated into Epic, and governance planning included an enterprise archive and decommissioning strategy cited with potential annual savings of more than $30 million.
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Jefferson Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Jefferson Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2016 | 2016 |
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Content Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Jefferson Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2018 | 2018 |
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CRM | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Jefferson Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Jefferson Health SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2024 | 2024 |
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Jefferson Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2019 | 2019 |
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API Management | PaaS |
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2019 | 2019 |
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Master Data Management | PaaS |
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2018 | 2018 |
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Jefferson Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Data Warehouse Appliance | IaaS |
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2015 | 2016 |
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IT Decision Makers and Key Stakeholders at Jefferson Health
Apps Being Evaluated by Jefferson Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||