Jewish Home for the Aging
Jewish Home for the Aging Technographics
Jewish Home for the Aging Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jewish Home for the Aging and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Jewish Home for the Aging employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jewish Home for the Aging has purchased the following applications: SAP Travel and Expense Management for Expense Management in 2011, Microsoft 365 for Collaboration in 2021, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jewish Home for the Aging is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jewish Home for the Aging revenues, which have grown to $111.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jewish Home for the Aging intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jewish Home for the Aging Tech Stack and Enterprise Applications
Jewish Home for the Aging ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Travel and Expense Management | Expense Management | ERP | n/a | 2011 | 2011 |
In 2011, Jewish Home for the Aging implemented SAP Travel and Expense Management to centralize employee travel and expense workflows for its roughly 800 employees in the United States. The deployment positioned SAP Travel and Expense Management as the institution's Expense Management application supporting finance and HR functions related to travel booking, expense reporting, and reimbursement processing.
The implementation included core Expense Management capabilities such as electronic expense reporting, multi-step approval routing, policy validation and enforcement, receipt capture and matching, and automated reimbursement processing. SAP Travel and Expense Management was configured to enforce organizational travel and expense policies and to create auditable expense records for finance and compliance workflows.
Operational coverage extended across corporate finance and human resources responsible for employee health care and travel expense administration, consolidating travel and expense processes on the SAP platform. Governance changes focused on standardized approval chains and documented policy enforcement to reduce ad hoc manual expense handling and to centralize control of employee travel and expense procedures.
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Jewish Home for the Aging Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Jewish Home for the Aging implemented Microsoft 365. The deployment is visible on the organization website and is categorized as Collaboration to support internal communications and document workflows.
Microsoft 365 deployment at Jewish Home for the Aging centers on core collaboration capabilities including Exchange Online email, SharePoint intranet and document libraries, OneDrive for personal file storage, and Microsoft Teams for chat and meetings. These modules deliver email, calendaring, real time communication, document collaboration, and centralized content management consistent with the Collaboration category.
Jewish Home for the Aging Microsoft 365 Collaboration supports internal communications and document management across administrative, clinical support, and back office collaboration workflows. Governance emphasis follows common collaboration patterns with access controls, content permissioning, and lifecycle management to align team collaboration with organizational policies.
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Jewish Home for the Aging CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Jewish Home for the Aging deployed Zendesk Service as its Customer Support solution on the organization website. The implementation uses Zendesk Service as a cloud hosted, web‑embedded support layer to capture inquiries directly from jha.org and route them into a centralized support workflow.
The Zendesk Service deployment emphasizes core Customer Support capabilities, including ticketing and request intake via a web widget and contact forms, a knowledge base for self‑service content, and built in routing and automation features to categorize and queue requests. Configuration work focused on ticket fields, macro responses, and automated assignment rules consistent with standard customer support operations.
Operational coverage centers on resident and family support channels, with tickets captured from the website funneled into centralized queues for Jewish Home for the Aging support staff. Governance included defined queue ownership and escalation paths to align day to day intake with service teams, and the rollout was constrained to the website channel as the explicit integration point for Zendesk Service.
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Marketing Automation | CRM |
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2013 | 2013 |
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Jewish Home for the Aging IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Jewish Home for the Aging CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Jewish Home for the Aging
| First Name | Last Name | Title | Function | Department | Phone | |
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Employee Relations Manager | Manager | HR | |
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Director of Development, Jewish Home Foundation | Director | Finance | |
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Executive Administrative Assistant | Manager | Finance | |
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Chief Strategy Officer | CXO | Finance | |
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Chief Human Resources & Corporate Compliance Officer | CXO | HR | |
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Director of Purchasing | Director | Procurement | |
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Apps Being Evaluated by Jewish Home for the Aging Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jewish Home for the Aging IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jewish Home for the Aging digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Jewish Home for the Aging Technographics
Jewish Home for the Aging is a Life Sciences organization based in United States,
with around 800 employees and annual revenues of $111.0 million.
Jewish Home for the Aging operates a diverse technology stack with applications such as
SAP Travel and Expense Management, Microsoft 365 and Zendesk Service,
covering areas like Expense Management, Collaboration and Customer Support.
Jewish Home for the Aging has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and Zendesk.
Jewish Home for the Aging recently adopted applications including
Microsoft 365 in 2021, Zendesk Service in 2020 and Lumen Cloud (ex CenturyLink) in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jewish Home for the Aging’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jewish Home for the Aging’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jewish Home for the Aging technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.