AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Jimmy John's Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit QuickBooks Desktop ERP Financial ERP Financial Management n/a 2010 2010
In 2010, Jimmy John's implemented Intuit QuickBooks Desktop as its ERP Financial application. The deployment centered on franchise-level accounting for Kidd's Restaurants, the franchise owner operating 15 Jimmy John’s locations in Highland, Illinois, and positioned Intuit QuickBooks Desktop as the primary system of record for financial transactions and sales summaries. Intuit QuickBooks Desktop was used to maintain accounting records and to generate sales summary reports, performing core ERP Financial functions such as general ledger posting, accounts tracking, and financial reporting. The implementation reflected typical QuickBooks Desktop configurations where desktop installations consolidate transaction data for owner-managed accounting and period-end reporting workflows. Operationally, Macromatics POS continued to track daily sales at each restaurant while QuickBooks Desktop served accounting and reporting needs at the franchise level, operating alongside point of sale data collection rather than replacing it. Governance remained centered on the franchise owner who managed the accounting processes and sales summary consolidation, with workflows organized around daily sales capture from Macromatics POS and reconciliation into Intuit QuickBooks Desktop.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iCIMS Legacy iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a 2014 2014
In 2014, Jimmy John's implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System on the corporate careers site. The iCIMS Recruit Applicant Tracking System is provisioned through the jjcareers-jimmyjohns.icims.com domain and is embedded on jimmyjohns.com to surface job postings and capture candidate applications and resumes through the public career portal. Deployment scope centers on talent acquisition and recruiting workflows, with the system configured to handle job requisition posting, branded career site presentation, applicant intake, candidate tracking, and screening workflow automation consistent with Applicant Tracking System capabilities. Human resources and talent acquisition teams use iCIMS Recruit Applicant Tracking System to consolidate candidate profiles, manage recruiter queues, and standardize application workflows across hiring channels. Governance emphasized centralized job posting controls and routed candidate workflows from the public careers site into recruiter and hiring manager queues, with the iCIMS Recruit Applicant Tracking System serving as the primary system of record for applicant data. The implementation focuses on career site integration and applicant lifecycle orchestration, and iCIMS Recruit Applicant Tracking System supports Jimmy John's talent acquisition and recruiting functions.
Applicant Tracking System HCM 2017 2017
BackGround Screening HCM 2019 2019
Contingent Labor Management HCM 2022 2022
Core HR HCM 2006 2006
Core HR HCM 2023 2023
Payroll HCM 2006 2006
Payroll HCM 2024 2024
Recruiting HCM 2015 2015
Time and Attendance HCM 2006 2006
Workforce Management HCM 2006 2006
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Jimmy John's adopted Microsoft 365 as its Collaboration platform. The deployment established a cloud-based Microsoft 365 tenant to provide enterprise collaboration capabilities across corporate functions and store operations, and Jimmy John's is explicitly using Microsoft 365 on their website to surface employee resources and content workflows. The implementation centers on core Microsoft 365 Collaboration modules, including enterprise email, Teams for real-time communication, SharePoint for intranet and document management, and OneDrive for distributed file sync and storage. Configuration work emphasized centralized tenant administration, structured SharePoint site architecture for corporate and regional content, and Teams channel organization to align communications between corporate and field teams. Integrations explicitly include the company website as a surface for Microsoft 365 content publishing and employee-facing access, while other backend integrations are not specified. Governance and operational controls were oriented around tenant-level administration, role-based access controls, content lifecycle and retention policies, and a staged rollout approach to align collaboration workflows with store operations and corporate communications.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shipping Management eCommerce 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2021 2021
Marketing Automation CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Jimmy John's

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Jimmy John's Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jimmy John's IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jimmy John's digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Jimmy John's Technographics
Jimmy John's is a Retail organization based in United States, with around 50000 employees and annual revenues of $3.50 billion.
Jimmy John's operates a diverse technology stack with applications such as Intuit QuickBooks Desktop, iCIMS Recruit Applicant Tracking System and Microsoft 365, covering areas like ERP Financial, Applicant Tracking System and Collaboration.
Jimmy John's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, iCIMS and Microsoft.
Jimmy John's recently adopted applications including Workstream Payroll in 2024, Workstream HR in 2023 and Wonolo in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jimmy John's’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Jimmy John's’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jimmy John's technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.