Jimmy John's
3 Glenlake Pkwy NE,
Sandy Springs, 30328, GA,
United States
Sandy Springs, 30328, GA,
United States
1 470-870-6748
Leisure and Hospitality
Jimmy John's Technographics
Jimmy John's Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jimmy John's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Jimmy John's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jimmy John's has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Intuit QuickBooks Desktop for ERP Financial in 2010, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jimmy John's is running and its propensity to invest more and deepen its relationship with ICIMS , StratEx Partners, LLC , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jimmy John's revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jimmy John's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jimmy John's Tech Stack and Enterprise Applications
Jimmy John's HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ICIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Jimmy John's implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System on the corporate careers site. The iCIMS Recruit Applicant Tracking System is provisioned through the jjcareers-jimmyjohns.icims.com domain and is embedded on jimmyjohns.com to surface job postings and capture candidate applications and resumes through the public career portal.
Deployment scope centers on talent acquisition and recruiting workflows, with the system configured to handle job requisition posting, branded career site presentation, applicant intake, candidate tracking, and screening workflow automation consistent with Applicant Tracking System capabilities. Human resources and talent acquisition teams use iCIMS Recruit Applicant Tracking System to consolidate candidate profiles, manage recruiter queues, and standardize application workflows across hiring channels.
Governance emphasized centralized job posting controls and routed candidate workflows from the public careers site into recruiter and hiring manager queues, with the iCIMS Recruit Applicant Tracking System serving as the primary system of record for applicant data. The implementation focuses on career site integration and applicant lifecycle orchestration, and iCIMS Recruit Applicant Tracking System supports Jimmy John's talent acquisition and recruiting functions.
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Applicant Tracking System | HCM |
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2017 | 2017 |
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BackGround Screening | HCM |
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2019 | 2019 |
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Contingent Labor Management | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2006 | 2006 |
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Core HR | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2006 | 2006 |
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Payroll | HCM |
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2024 | 2024 |
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Recruiting | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2006 | 2006 |
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Workforce Management | HCM |
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2012 | 2012 |
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Jimmy John's ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Desktop | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Jimmy John's implemented Intuit QuickBooks Desktop as its ERP Financial application. The deployment centered on franchise-level accounting for Kidd's Restaurants, the franchise owner operating 15 Jimmy John’s locations in Highland, Illinois, and positioned Intuit QuickBooks Desktop as the primary system of record for financial transactions and sales summaries.
Intuit QuickBooks Desktop was used to maintain accounting records and to generate sales summary reports, performing core ERP Financial functions such as general ledger posting, accounts tracking, and financial reporting. The implementation reflected typical QuickBooks Desktop configurations where desktop installations consolidate transaction data for owner-managed accounting and period-end reporting workflows.
Operationally, Macromatics POS continued to track daily sales at each restaurant while QuickBooks Desktop served accounting and reporting needs at the franchise level, operating alongside point of sale data collection rather than replacing it. Governance remained centered on the franchise owner who managed the accounting processes and sales summary consolidation, with workflows organized around daily sales capture from Macromatics POS and reconciliation into Intuit QuickBooks Desktop.
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Jimmy John's CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Jimmy John's Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Jimmy John's eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2016 | 2016 |
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Jimmy John's ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Jimmy John's PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Jimmy John's IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Jimmy John's CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Jimmy John's
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Strategic Operations | VP | Operations | |
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Director Payroll & HRIS | Director | HR | |
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Controller | Director | Finance | |
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Manager of Franchise Administration | Manager | Finance | |
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Human Resources Business Partner | Manager | HR | |
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Regional Manager, Human Resources | Manager | HR | |
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Human Resources Director | Director | HR | |
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Human Resource Manager | Manager | HR | |
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Franchisee Human Resources Manager | Manager | HR | |
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HRIS Analyst/Payroll Specialist | Non Manager | HR | |
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Regional Manager, Human Resources | Manager | HR | |
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Apps Being Evaluated by Jimmy John's Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jimmy John's IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jimmy John's digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jimmy John's Technographics
Jimmy John's is a Leisure and Hospitality organization based in United States,
with around 10000 employees and annual revenues of $3.00 billion.
Jimmy John's operates a diverse technology stack with applications such as
iCIMS Recruit Applicant Tracking System, Intuit QuickBooks Desktop and Hotjar,
covering areas like Applicant Tracking System, ERP Financial and Customer Experience.
Jimmy John's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ICIMS, Intuit and Contentsquare.
Jimmy John's recently adopted applications including
Workstream Payroll in 2024, Workstream HR in 2023 and Wonolo in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jimmy John's’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jimmy John's’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jimmy John's technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.