Hong Kong, x,
Hong Kong
JLL Hong Kong Technographics
JLL Hong Kong Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JLL Hong Kong and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 JLL Hong Kong employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JLL Hong Kong has purchased the following applications: Coupa Invoice for AP Automation in 2018, Access TeamSeer for Absence and Leave Management in 2022, Tableau for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JLL Hong Kong is running and its propensity to invest more and deepen its relationship with Coupa Software , The Access Group , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JLL Hong Kong revenues, which have grown to $48.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JLL Hong Kong intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JLL Hong Kong Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 JLL Hong Kong implemented Coupa Invoice as its AP Automation application to support facilities management billing and supplier invoice processing in its Hong Kong FM office team. The deployment centered on the Coupa supplier portal for invoice intake, with on‑premises vendor job completion sheets and supplier uploads handled through the portal rather than paper routing. Administrative staff were responsible for uploading invoices and job completion sheets into Coupa Invoice as part of the AP workflow.
The implementation configured Coupa Invoice to manage invoice capture and supplier-submitted documentation, and to enforce invoice approval workflows consistent with AP Automation practices. Functional activities observed include supplier portal invoice submission, attachment of job completion evidence, and staged approvals for payments such as ad hoc charges for extra air conditioning. Configuration focused on document attachment handling, role-based approval routing, and supplier-facing upload capabilities.
Operationally JLL used Corrigo to receive and create work orders for vendors while Coupa Invoice and the Coupa supplier portal were used to collect the resulting invoices and completion sheets. The operational landscape also included Beeline for new staff onboarding and internal access provisioning, indicating cross-system administrative processes between facilities management, vendor management, and HR onboarding functions. The use of Corrigo and Coupa Invoice together shaped a process where work orders and invoice documentation were coordinated across distinct systems.
Governance and process changes emphasized administrative ownership of uploads and access approvals, with FM office staff handling supplier document submission and routing for payment review. The rollout targeted FM operational workflows in Kwun Tong, Kowloon within Hong Kong and integrated routine vendor invoice handling into the Coupa Invoice AP Automation workflow. Coupa Invoice was the central application named for invoice collection and supplier document management within the AP Automation category.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access TeamSeer | Absence and Leave Management | HCM | n/a | 2022 | 2022 |
In 2022, JLL Hong Kong implemented Access TeamSeer as its Absence Management solution to centralize employee leave administration across the Hong Kong organization. The deployment targeted JLL Hong Kong's workforce of roughly 230 employees and was scoped to standardize absence reporting, policy enforcement, and HR recordkeeping for People Operations and HR teams.
Access TeamSeer was configured to deliver core absence management capabilities including employee absence tracking, leave request and approval workflows, and reporting and analytics. JLL Hong Kong integrated Access TeamSeer output with Tableau, using Tableau on the company website to surface absence dashboards and visualized metrics. Governance changes accompanied the rollout, including formalized approval routing and role based access controls within Access TeamSeer to align workflows and compliance practices with local HR procedures.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, JLL Hong Kong implemented Tableau. The deployment embeds Tableau on the JLL Hong Kong website to deliver interactive dashboards and client facing visualizations, using Tableau for Analytics and BI to surface portfolio and market metrics for corporate and client reporting.
The implementation emphasized interactive visualization, parameterized dashboards, scheduled data extracts, and role based access controls to enable self service analytics and controlled public publishing. Tableau was configured to support both publicly embedded dashboards on the website and authenticated internal reporting, providing visualization, filtering, and export capabilities aligned with standard Analytics and BI functional workflows.
The solution integrates website embedding with internal property and operational datasets and web analytics streams to unify external and internal views for reporting and client presentations. Governance and operational ownership were structured around a centralized analytics function in Hong Kong, with access control policies and content publication workflows to manage which dashboards are exposed on the public site and which remain internal.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
|
2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
|
2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2019 | 2019 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Apps Development | PaaS |
|
2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at JLL Hong Kong
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by JLL Hong Kong Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||