JNE Express
Jl. Tomang Raya No.11,
Jakarta, 11440,
Indonesia
Jakarta, 11440,
Indonesia
62 21 566 5262
Transportation
JNE Express Technographics
JNE Express Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JNE Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 JNE Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JNE Express has purchased the following applications: Oracle Autonomous Data Warehouse for Data Warehouse in 2019, Microsoft 365 for Collaboration in 2016, DigitalOcean Droplets for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JNE Express is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , DigitalOcean or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JNE Express revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JNE Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JNE Express Tech Stack and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Autonomous Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2019 | 2019 |
In 2019 JNE Express deployed Oracle Autonomous Data Warehouse to centralize delivery event and tracking data for Data Warehouse workloads across its transportation operations. Oracle Autonomous Data Warehouse was provisioned as a cloud-native autonomous analytics platform to ingest delivery telemetry, normalize event streams, and deliver near real-time analytics and reporting.
The implementation emphasizes automated data ingestion pipelines, analytical models for tracking and case management, and self-service SQL and BI reporting to operational users. Oracle Autonomous Data Warehouse supports operations, customer service, and logistics planning by providing standardized analytical views and queryable datasets for delivery performance and exception handling.
Governance focused on data quality controls and role-based access to ensure tracking accuracy and timely case resolution, with rollout aligned to delivery operations and customer response teams. As a result JNE Express can turn the information gathered from each delivery into actionable insights within minutes, respond faster to every case, and provide customers with real-time tracking information.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, JNE Express deployed Microsoft 365 as a Collaboration platform. The implementation is visible on JNE Express public web properties, indicating Microsoft 365 is used to support both customer-facing contact points and internal collaboration services. The vendor is Microsoft and the deployment references Microsoft 365 explicitly, aligning the Collaboration application to corporate communications and document collaboration functions.
The Microsoft 365 rollout leverages core Collaboration capabilities including email and calendar services, cloud document libraries and intranet sites, file sync and sharing, and real-time team messaging and meetings, consistent with common Microsoft 365 modules. These functional modules map to Exchange Online for mail routing, SharePoint Online for intranet and content management, OneDrive for Business for personal file storage, and Microsoft Teams for synchronous collaboration and meetings. The architecture follows a cloud-hosted Microsoft 365 SaaS model and surfaces on the public website for customer contact and corporate presence while supporting internal productivity and communication workflows. Governance attention on tenant administration, access control, and content lifecycle management is a standard requirement to control Collaboration policies and content across the environment.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, JNE Express implemented DigitalOcean Droplets to host its public website infrastructure. The deployment uses DigitalOcean Droplets within the Application Hosting and Computing Services category to provision compute resources for web facing workloads on jne.co.id.
The implementation centers on provisioning virtual server instances for web and application tiers, using DigitalOcean Droplets as the primary compute layer. Typical configurations expected in this Application Hosting and Computing Services implementation include image based instance provisioning, persistent block storage for stateful components, and snapshot workflows to support instance lifecycle management.
Operational scope covers the companys web operations and digital customer experience channels in Indonesia where the website supports parcel tracking and customer-facing content. The use of DigitalOcean Droplets positions compute and runtime responsibilities for web hosting, application serving, and traffic distribution within the hosting layer.
Governance and ongoing management are aligned to IT infrastructure and web operations teams, focusing on instance configuration, security patching, and availability of the public site. The narrative documents a hosting level implementation of DigitalOcean Droplets that underpins JNE Expresss online presence.
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at JNE Express
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by JNE Express Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from JNE Express IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the JNE Express digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD JNE Express Technographics
JNE Express is a Transportation organization based in Indonesia,
with around 40000 employees and annual revenues of $3.00 billion.
JNE Express operates a diverse technology stack with applications such as
Oracle Autonomous Data Warehouse, Microsoft 365 and DigitalOcean Droplets,
covering areas like Data Warehouse, Collaboration and Application Hosting and Computing Services.
JNE Express has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and DigitalOcean.
JNE Express recently adopted applications including
DigitalOcean Droplets in 2021, Oracle Autonomous Data Warehouse in 2019 and Cloudflare CDN in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JNE Express’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JNE Express’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JNE Express technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.