John Carroll University
1 John Carroll Boulevard,
University Heights, 44118, OH,
United States
University Heights, 44118, OH,
United States
1 216-397-4294
Education
John Carroll University Technographics
John Carroll University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by John Carroll University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 695 John Carroll University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that John Carroll University has purchased the following applications: Chemical Safety EMS for Environment, Health and Safety (EHS) in 2017, Technolutions Slate for Admissions and Enrollment Management in 2018, OnBase BPM for Process Mining in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems John Carroll University is running and its propensity to invest more and deepen its relationship with Chemical Safety , Technolutions , Ellucian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing John Carroll University revenues, which have grown to $223.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for John Carroll University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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John Carroll University Tech Stack and Enterprise Applications
John Carroll University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chemical Safety | Legacy | Chemical Safety EMS | Environment, Health and Safety (EHS) | HCM | n/a | 2017 | 2017 |
In 2017, John Carroll University deployed Chemical Safety EMS to support Environment, Health and Safety (EHS) operations across its campus research laboratories in the United States. The Chemical Safety EMS implementation created a centralized application for chemical inventory management and safety data sheet distribution used by research lab personnel and EHS administrators.
Configuration emphasized chemical inventory and SDS/GHS labeling modules to catalogue reagents, standardize GHS labeling, and improve SDS access across labs. Operational coverage focused on campus research labs and the university's EHS function, enabling inventory reporting workflows and compliance documentation aligned with GHS requirements. Governance updates accompanied the rollout, emphasizing inventory control process changes and SDS access procedures to support ongoing EHS compliance.
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John Carroll University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Technolutions | Legacy | Technolutions Slate | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, John Carroll University implemented Technolutions Slate for Admissions and Enrollment Management. Technolutions Slate is deployed as the university's web-facing application platform, with Slate-driven forms and inquiry capture embedded on the JCU website to manage prospective student interactions and online applications.
The implementation configures core Admissions and Enrollment Management capabilities including application intake, CRM-style prospect management, event and campus visit scheduling, reviewer workflows, and communications automation aligned to admissions pipelines. Operational scope is focused on the undergraduate admissions and enrollment management office, with configuration of reviewer permissions, application review workflows, and record-level governance to support committee decision processes. Technolutions Slate is used to orchestrate web form processing and applicant portal workflows, positioning Technolutions Slate as the primary tool for applicant engagement and admissions-related operational workstreams.
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Education ERP | ERP Services and Operations |
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2020 | 2020 |
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John Carroll University Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | OnBase BPM | Process Mining | Analytics and BI | n/a | 2020 | 2020 |
In 2020, John Carroll University implemented OnBase BPM to reengineer the academic petition workflow used by the Registrar's Office. OnBase BPM is employed as a Process Mining application to centralize petition intake, increase visibility, and standardize routing for student academic requests.
The implementation uses easy-to-configure electronic forms, replacing paper and ad hoc email paths with a structured eform that captures detailed petition types, including course prerequisite overrides, course repeats, and requests to register for more than 18 credit hours. OnBase BPM automates the workflow, reducing manual handoffs, and provides configurable routing logic so staff can add approval steps or route requests to multiple departments after a case is started.
Operational control is centralized in the Office of the Registrar, where the OnBase BPM configuration supports Registrar operations, student services, and academic record accuracy. The deployment focuses on workflow orchestration, form configuration, and routing flexibility, enabling staff to adjust processes without developer intervention.
As implemented, the solution improves service to students and faculty and enhances the accuracy of the student record, while providing the Registrar with greater process clarity and control. John Carroll University OnBase BPM Process Mining supports core academic petition business functions and the operational governance needed for cross-department adjudication workflows.
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John Carroll University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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John Carroll University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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John Carroll University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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John Carroll University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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John Carroll University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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John Carroll University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at John Carroll University
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of ITS Customer Service Operations | Director | Customer Service | |
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Associate Director ITS Customer Service Operations | Director | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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Apps Being Evaluated by John Carroll University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from John Carroll University IT executives and key decision makers. This section highlights John Carroll University's latest recorded technology evaluations, including Nice Actimize for AML, Fraud and Compliance on 2026-02-17, Invera Stratix ERP for Manufacturing ERP on 2026-01-01, and Manhattan WMS for Warehouse Management on 2025-12-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the John Carroll University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-17 | John Carroll University | Evaluated | Nice Systems | Nice Actimize | AML, Fraud and Compliance | TRM |
| 2026-01-01 | John Carroll University | Evaluated | Invera | Invera Stratix ERP | Manufacturing ERP | ERP Services and Operations |
| 2025-12-18 | John Carroll University | Evaluated | Manhattan Associates | Manhattan WMS | Warehouse Management | SCM |
| 2025-11-27 | John Carroll University | Evaluated |
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Payment Processing | ERP |
| 2025-08-15 | John Carroll University | Evaluated |
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Transportation Management | SCM |
| 2025-08-11 | John Carroll University | Evaluated |
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Call Center | CRM |
| 2025-06-25 | John Carroll University | Evaluated |
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Electronic Health Record | ERP Services and Operations |
| 2024-08-15 | John Carroll University | Evaluated |
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ERP Financial | ERP |
FAQ - APPS RUN THE WORLD John Carroll University Technographics
John Carroll University is a Education organization based in United States,
with around 695 employees and annual revenues of $223.0 million.
John Carroll University operates a diverse technology stack with applications such as
Chemical Safety EMS, Technolutions Slate and OnBase BPM,
covering areas like Environment, Health and Safety (EHS), Admissions and Enrollment Management and Process Mining.
John Carroll University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Chemical Safety, Technolutions and Hyland.
John Carroll University recently adopted applications including
Fastly in 2021, Ellucian Banner ERP in 2020 and OnBase BPM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of John Carroll University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates John Carroll University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete John Carroll University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.