Colombo, n/a,
Sri Lanka
John Keells Holdings Technographics
John Keells Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by John Keells Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13889 John Keells Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that John Keells Holdings has purchased the following applications: SAP S/4 HANA for ERP Financial in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Lucky Orange for Marketing Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems John Keells Holdings is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing John Keells Holdings revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for John Keells Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
John Keells Holdings Tech Stack and Enterprise Applications
John Keells Holdings ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, John Keells Holdings implemented SAP S/4 HANA as an ERP Financial platform. The initiative concentrated on consolidating core finance and accounting processes within the company’s finance organization in Sri Lanka and aligning transactional processing with embedded analytics.
The deployment emphasized Simple Finance capabilities within SAP S/4 HANA, configuring the Universal Journal to unify general ledger, sub-ledger and controlling data, and developing Embedded BW Queries with S/4 HANA to enable near real-time financial reporting. Implementation work focused on standard ERP Financial workflows including general ledger accounting, accounts payable, accounts receivable and period-end close orchestration, with configuration and automation targeted at reducing reconciliation layers.
Architecturally the solution leveraged SAP S/4 HANA in-memory characteristics to collapse aggregate data layers and to improve Embedded BW Query performance, embedding analytics directly into the transactional system. Development of Embedded BW Queries with S/4 HANA was aligned to the S/4 HANA data model so operational reporting and management dashboards could consume consistent finance master data without extensive ETL processes.
Governance processes were instituted around a finance reporting catalog, standards for BW query development and change control for financial master data and chart of accounts. The program formalized finance workflow ownership and standardized close and reporting procedures, using SAP S/4 HANA as the central ERP Financial system to support centralized financial decision workflows.
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John Keells Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, John Keells Holdings deployed Cisco Webex Meetings as a web-based conferencing capability on its public website. Cisco Webex Meetings is used as the Audio Video and Web Conferencing solution to provide hosted virtual meetings and attendee access flows directly from the corporate site.
The deployment leverages Cisco Webex Meetings standard modules including scheduled and ad hoc meetings, live video and audio, screen sharing, recording, and browser-based attendee join flows. Configuration emphasis included web embedding, meeting-level security controls, and meeting administration settings to manage external participant experiences.
Operational responsibility is maintained by corporate IT and web operations, supporting corporate communications, customer engagement, and partner collaboration for John Keells Holdings in Sri Lanka. Governance practices focus on web-facing meeting policies, access control, and content moderation to align the Audio Video and Web Conferencing capability with enterprise web publishing standards.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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John Keells Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lucky Orange | Legacy | Lucky Orange | Marketing Analytics | CRM | n/a | 2019 | 2019 |
In 2019, John Keells Holdings implemented Lucky Orange on its public website. John Keells Holdings uses Lucky Orange as a Marketing Analytics application to capture web visitor behavior and to support marketing, e-commerce and customer experience functions.
The deployment centers on client-side website instrumentation using Lucky Orange session recording and heatmap capabilities, combined with funnel visualization and form analytics to provide both qualitative and quantitative insight into on-site customer journeys. Operational governance is anchored in the digital marketing and customer experience teams, with page-level tagging and cookie consent controls used to manage data capture and privacy compliance.
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John Keells Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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John Keells Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at John Keells Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by John Keells Holdings Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-04 | John Keells Holdings | Evaluated | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP |