Garden City, 31408, GA,
United States
John S. James Co. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by John S. James Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 John S. James Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that John S. James Co. has purchased the following applications: Microsoft 365 for Collaboration in 2016, Descartes CustomsInfo for Global Trade Management in 2017, Automattic Jetpack CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems John S. James Co. is running and its propensity to invest more and deepen its relationship with Microsoft , Descartes Systems , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing John S. James Co. revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for John S. James Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, John S. James Co. implemented Microsoft 365 as its Collaboration platform. The implementation is publicly referenced on the company website, indicating an enterprise tenant provisioned to support the firm’s productivity and client engagement workflows. As a professional services firm, the deployment was oriented toward core business functions such as email, document collaboration, calendaring, and client-facing content access.
The Microsoft 365 implementation encompassed standard Collaboration capabilities including Exchange Online for corporate email, SharePoint Online and OneDrive for Business for document libraries and versioned file sharing, and Microsoft Teams for real-time collaboration, with identity and access managed through Azure Active Directory and tenant-level administrative controls. Configuration and governance emphasized centralized administration, role-based access and external sharing controls consistent with professional services operational needs, and the presence of Microsoft 365 on the public website suggests integration of productivity links or embedded Office web experiences into the firm’s online touchpoints.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Descartes Systems | Legacy | Descartes CustomsInfo | Global Trade Management | SCM | n/a | 2017 | 2017 |
In 2017, John S. James Co. implemented Descartes CustomsInfo in its Global Trade Management environment. Descartes CustomsInfo provides access to the world's largest repository of classification data, duties, taxes, customs rulings and regulations. The implementation leveraged the company's existing Descartes footprint and centralized trade content for customs and tariff determination across its operations.
The deployment emphasized content repository and classification lookup capabilities, configuring tariff and duty tables, regulatory texts and customs ruling references to support classification and duty determination workflows. Descartes CustomsInfo was configured to feed validated classification and duty content into the company's customs entry workflows. That content mapping supported automated population of entry data used for Automated Commercial Environment compliance through Descartes OneView Customs House Broker.
The solution was integrated with other Descartes products in use, including Descartes OneView Customs House Broker for customs entries, Descartes OneView Forwarder Enterprise to streamline inbound and outbound transportation and financial processes across multiple modes of transport, and Descartes MK Denied Party Screening to screen supply chain participants. Operational coverage included customs brokerage, freight forwarding operations, trade compliance and finance functions that handle duties and fees. Integrations were designed to maintain a canonical source of trade content and ensure consistency across entry, forwarding and screening workflows.
Governance centered on content stewardship and a cadence of updates to classification and regulatory data supplied by Descartes CustomsInfo, combined with validation controls embedded in entry and forwarding processes. Process restructuring formalized classification approval and mapping steps so ACE filing data derived from a single source of truth. The implementation provided John S. James Co. with centralized global trade content to inform classification, duty calculation and regulatory reference requirements.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015 John S. James Co. implemented Automattic Jetpack CRM on their website. Automattic Jetpack CRM is used as the firmwide CRM to centralize contact records, capture inbound leads from site interactions, and support client engagement workflows for the professional services organization.
The deployment is a site-level implementation hosted within the company website environment, with configuration and user access managed by the site administrator. Functional emphasis aligns with CRM capabilities, including contact management, web-form lead capture, activity and notes tracking, and basic segmentation to support sales and client services teams. Governance is organized around a small IT and client services remit, with the application embedded in the website to drive client intake and ongoing relationship management.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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