Joist
2nd floor, 393 King St. West,
Toronto, M5V 3G8, ON,
Canada
Toronto, M5V 3G8, ON,
Canada
1 800-976-9261
Professional Services
Joist Technographics
Joist Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Joist and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Joist employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Joist has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Joist is running and its propensity to invest more and deepen its relationship with Intuit , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Joist revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Joist intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Joist Tech Stack and Enterprise Applications
Joist ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2011 | 2011 |
In 2011, Joist implemented Intuit Quickbooks Enterprise as its ERP Financial solution. The deployment centralized core accounting and finance operations for the 80 employee Canada based professional services firm, positioning Intuit Quickbooks Enterprise as the system of record for general ledger, accounts receivable, accounts payable, invoicing, and financial reporting.
Configuration focused on standard ERP Financial workflows, with modules provisioned for invoicing, AR/AP processing, general ledger consolidation, and inventory and job costing capabilities aligned with QuickBooks Enterprise functionality. Joist reports 3-5 years experience using Quickbooks, reflecting established bookkeeping and reporting processes supporting finance and billing functions across the organization.
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Joist AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Joist implemented Zoom Chat (ex Solvvy) as a customer-facing conversational layer. The deployment targeted the joistapp.com website where Zoom Chat (ex Solvvy) was embedded to automate client inquiries and guide contractors through product, billing, and support questions. The solution is categorized in Chatbots and Conversational AI and served as the primary web chat interface for prospective and existing customers.
Configuration emphasized conversation flow design and knowledge base authoring to surface FAQs, capture contact or ticket information, and escalate complex queries to humans. Typical Chatbots and Conversational AI capabilities such as intent classification, templated responses, session context handling, and conversation analytics were applied to structure dialogs and reduce manual handling of routine inquiries. The implementation footprint was consistent with Joist’s 80 person professional services structure, favoring lightweight, web-embedded automation over broad enterprise orchestration.
The implementation was embedded on the public website and integrated into Joist operational support workflows to enable handoff to human agents when required. Governance focused on maintaining conversation scripts and knowledge base content under internal support or product ownership, aligning content updates with customer support processes. Integration details beyond web embedding are not specified in the source.
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Joist Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Joist implemented Google Workspace (Formerly Google G-Suite) to deliver Collaboration capabilities across the organization. The deployment scope included core Collaboration modules such as Gmail, Google Drive, Google Docs, Google Calendar, and the Google Admin console, and the use of Google Workspace is explicitly referenced on their website.
Configuration emphasized domain provisioning and centralized user account management through the Google Admin console, enabling shared drives, document co-editing, and calendar-based scheduling workflows for professional services teams. Governance relied on administrative controls and role-based groups to enforce access and policy settings across Joist's roughly 80 employees, and Joist Google Workspace Collaboration supports core business functions including internal communication, document collaboration, and schedule coordination.
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Joist Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Joist CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Joist ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Joist PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Joist IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Joist
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CEO & Co-Founder | CXO | Finance | |
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COO & Co-Founder | CXO | Finance | |
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CTO & Co-Founder | CXO | Finance | |
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Head of Marketplace Operations | Director | Finance | |
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Apps Being Evaluated by Joist Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Joist IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Joist digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Joist Technographics
Joist is a Professional Services organization based in Canada,
with around 80 employees and annual revenues of $8.0 million.
Joist operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Zoom Chat (ex Solvvy) and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Joist has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Zoom Video Communications and Google.
Joist recently adopted applications including
Dropbox Business in 2020, Amazon CloudFront in 2019 and New Relic APM in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Joist’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Joist’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Joist technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.