Jolyn
150 5th St. #100,
Huntington Beach, 92648, CA,
United States
Huntington Beach, 92648, CA,
United States
1 714-794-2149
Retail
Jolyn Technographics
Jolyn Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jolyn and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Jolyn employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jolyn has purchased the following applications: Amazon Pay for Payment Processing in 2019, Chatra for Chatbots and Conversational AI in 2019, FrontApp for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jolyn is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jolyn revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jolyn intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jolyn Tech Stack and Enterprise Applications
Jolyn ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Jolyn implemented Amazon Pay as its Payment Processing solution on its public website. The Amazon Pay integration was deployed to support ecommerce checkout flows on Jolyn’s United States retail storefront.
The deployment leveraged Amazon Pay’s hosted checkout and payment authorization capabilities, including tokenization and support for saved payment methods and guest checkout workflows. Configuration work centered on embedding Amazon Pay buttons and widgets into product pages and the cart to present Amazon Pay as a payment option alongside card entry. Implementation also included client side JavaScript integration for session handling and server side calls for authorization events.
Integration architecture links Jolyn’s web storefront checkout pages to the Amazon Pay API for authorization and capture interactions, while preserving merchant payment endpoints for downstream order processing. Operational scope covers online retail payments and the customer checkout experience, with the Payment Processing configuration affecting ecommerce, payments operations, and customer service touchpoints.
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Jolyn AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brevo | Legacy | Chatra | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Jolyn implemented Chatra on its public website, deploying the Chatra chat widget to add real time conversational access for online shoppers. The deployment embeds the Chatra widget into the e commerce storefront to enable live messaging, proactive greetings, and entry level conversational support, aligning the implementation with the Chatbots and Conversational AI category.
Functional capabilities implemented include live agent chat sessions, automated welcome sequences, and chat routing and tagging configured through the Chatra administrative console. The implementation is operated by digital commerce and customer support teams and is focused on web based customer engagement, with configuration achieved via front end script inclusion and the application console, and no backend integrations are specified in the source.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Jolyn Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Jolyn implemented FrontApp as its customer-facing messaging layer on its website. FrontApp is used as a Collaboration application to centralize website inquiries and internal team communication for the U.S. retail business.
The deployment emphasizes a shared inbox model within FrontApp, configured to capture web-originated messages and route them into work queues. Configuration includes assignment rules, templated responses, internal comments for case context, and simple automation to triage incoming website requests, reflecting common Collaboration capabilities for coordinated customer handling.
Operational coverage focuses on customer support and e-commerce operations, with FrontApp workflows enforcing assignment ownership and escalation paths. Governance includes role-based access to the shared inbox, documented routing rules and response templates, and incremental rollout across support staff to standardize handling of website-sourced customer interactions.
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Collaboration | Collaboration |
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2019 | 2019 |
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Jolyn eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Jolyn CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2025 | 2025 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2019 | 2019 |
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Jolyn PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Jolyn IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Jolyn
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Jolyn Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jolyn IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jolyn digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jolyn Technographics
Jolyn is a Retail organization based in United States,
with around 100 employees and annual revenues of $35.0 million.
Jolyn operates a diverse technology stack with applications such as
Amazon Pay, Chatra and FrontApp,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Jolyn has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Brevo and Front.
Jolyn recently adopted applications including
Monocle Platform in 2025, Rebuy Merchandising in 2021 and Simon X Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jolyn’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jolyn’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jolyn technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.