New York, 10014, NY,
United States
Jonathan Adler Technographics
Jonathan Adler Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jonathan Adler and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Jonathan Adler employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jonathan Adler has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, Oracle NetSuite Commerce for eCommerce in 2012, Rise.ai Customer Engagement Platform for Customer Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jonathan Adler is running and its propensity to invest more and deepen its relationship with Oracle , Affirm , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jonathan Adler revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jonathan Adler intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jonathan Adler Tech Stack and Enterprise Applications
Jonathan Adler ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Jonathan Adler implemented Oracle NetSuite ERP as an ERP Financial solution to consolidate retail financial management and order recordkeeping. The deployment focused on core financial modules alongside order-to-cash workflows, with shipping and fulfillment teams responsible for UPS WorldShip label creation and entering tracking into Oracle NetSuite ERP to associate shipment events with sales orders and ledger entries.
Configuration centered on financial capabilities such as general ledger and accounts receivable, coupled with order management and inventory recordkeeping to support retail fulfillment. Operational integration with UPS WorldShip was executed as an explicit shipping workflow, where staff generate labels in UPS WorldShip and record tracking numbers in Oracle NetSuite ERP, creating a single source for transaction, fulfillment, and shipment information across finance, shipping, and fulfillment functions.
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2021 | 2021 |
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Jonathan Adler eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2012 | 2012 |
In 2012, Jonathan Adler implemented Oracle NetSuite Commerce. The eCommerce implementation centralized the retailer's online storefront and commerce operations for its United States channel.
The deployment emphasized standard eCommerce functional modules including catalog management, shopping cart and checkout, customer account management, and order capture, with Oracle NetSuite Commerce configured to support merchandising workflows and product catalog publishing appropriate for a specialty retail business of about 150 employees. The architecture followed a cloud-first SaaS model consistent with Oracle NetSuite Commerce, enabling centralized administration of content and commerce configurations. Operational scope included eCommerce, merchandising, and order operations teams, with governance focused on catalog versioning, pricing controls, and standardized order processing workflows.
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Jonathan Adler CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Rise.ai | Legacy | Rise.ai Customer Engagement Platform | Customer Engagement | CRM | n/a | 2020 | 2020 |
In 2020, Jonathan Adler implemented Rise.ai Customer Engagement Platform on its website. The Rise.ai Customer Engagement Platform provides Customer Engagement capabilities such as digital gift card and store credit issuance, loyalty program orchestration, and campaign automation aligned to customer lifecycle workflows. Deployment centered on embedding the application into the ecommerce storefront and checkout flows to enable automatic credit issuance and reward redemption during purchase. Configuration emphasized customer account balance management and campaign-triggered incentives.
Operational ownership sits with the ecommerce and marketing teams, with customer service handling balance inquiries and fulfillment exceptions. Governance included defined processes for campaign approvals and segmentation rules to ensure consistent reward issuance and redemption logic. The rollout was staged within the online store, instrumenting storefront components and account pages while maintaining centralized campaign controls. The implementation establishes Rise.ai Customer Engagement Platform as the site level system for Customer Engagement, rewards orchestration, and incentive management.
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Jonathan Adler ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Jonathan Adler PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Jonathan Adler IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Jonathan Adler
Apps Being Evaluated by Jonathan Adler Executives
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