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JouéClub Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015 JouéClub implemented Microsoft 365 to standardize Collaboration across the organization. The deployment targeted core corporate collaboration and productivity for the France-based retail chain with 434 employees, establishing Microsoft 365 as the primary collaboration platform for office and retail support teams. The Microsoft 365 implementation included standard collaboration modules such as enterprise email and calendaring, cloud-hosted productivity applications, document libraries and team collaboration spaces, and user file sync and share capabilities. Configuration centered on a single cloud tenant model with centralized administration, role-based access controls, and policy-driven mailbox and document lifecycle settings to align with retail operational rhythms. JouéClub is recorded as using Microsoft 365 on their public website, indicating public-facing references or instrumentation tied to the Microsoft 365 tenant. Operational coverage emphasized corporate functions that support stores and e-commerce merchandising, using the Microsoft 365 collaboration stack for internal communication, content collaboration, and document management within those business functions. Governance practices focused on centralized tenant management, standard user provisioning and deprovisioning workflows, and the application of information governance and security policies across collaboration workloads. Rollout and adoption were organized around department cohorts to operationalize collaboration workflows, with administrative controls implemented to manage access and compliance within the Collaboration environment.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Proximis Legacy Proximis Omni-Commerce Solution eCommerce eCommerce n/a 2018 2018
In 2018 JouéClub implemented Proximis Omni-Commerce Solution to support its eCommerce merchandising and online sales operations on joueclub.fr. The deployment established Proximis Omni-Commerce Solution as the primary storefront platform for the company, centralizing online product presentation, catalog routing, and checkout orchestration for the retailer's web channel. The implementation leveraged core eCommerce capabilities including product catalog management, inventory visibility, pricing and promotion configuration, checkout and order capture workflows, and storefront content management. Proximis Omni-Commerce Solution was configured to manage category templates, product detail rendering, promotion rules, and cart and checkout flows that align with retail merchandising and digital commerce operations. Operational coverage focused on web channel commerce, aligning merchandising, digital marketing, and customer service processes to the platform. The solution runs on the company website and serves as the execution layer for online assortment and transactional workflows, enabling business users to manage catalog, pricing, and content through the application. Governance emphasized centralized commerce configuration and staged operational handover to merchandising and IT teams, with configuration driven templates and role based access for catalog and promotion management. Rollout was organized by commerce capability and merchandise categories, creating repeatable configuration patterns for ongoing site updates and seasonal merchandising.
Product Information Management eCommerce 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Contentsquare Customer Experience CRM n/a 2020 2020
In 2020, JouéClub implemented Contentsquare on their website. Contentsquare was deployed as a Customer Experience solution to instrument the retailer’s public e-commerce site and capture behavioral analytics across product listings, category pages, and checkout flows. The implementation centered on client side instrumentation using the Contentsquare tracking tag, configured to capture pageviews, clicks, form interactions, and conversion events. Implementation leveraged Contentsquare digital experience analytics capabilities, including session replay, heatmaps, journey analytics, and conversion funnel analysis to surface user friction and navigation patterns. Operational ownership for Contentsquare data and dashboards aligned with digital commerce, UX, and marketing teams, who used behavioral reports to prioritize site experience work. Deployment was managed at the website level and incorporated EU data protection and cookie consent controls, with governance practices such as event naming standards, role based access to analytics data, and a phased rollout across site sections to stabilize measurement.
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Master Data Management PaaS 2018 2018
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at JouéClub

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by JouéClub Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from JouéClub IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the JouéClub digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD JouéClub Technographics
JouéClub is a Retail organization based in France, with around 434 employees and annual revenues of $48.0 million.
JouéClub operates a diverse technology stack with applications such as Microsoft 365, Proximis Omni-Commerce Solution and Contentsquare, covering areas like Collaboration, eCommerce and Customer Experience.
JouéClub has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Proximis and Contentsquare.
JouéClub recently adopted applications including Hotjar in 2021, Google Cloud Platform (GCP) in 2021 and Contentsquare in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JouéClub’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates JouéClub’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JouéClub technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.