AI Buyer Insights:

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Juca Na Balada Brazil
Location
Rua Timburiba, 85 - Vila Mariana,
Sao Paulo, 4119080,
Brazil
Website
https://www.jucanabalada.com.br/
Phone
n/a
Artw industry
Leisure and Hospitality
Employee
Revenue

Juca Na Balada Brazil Technographics

Juca Na Balada Brazil Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Juca Na Balada Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 Juca Na Balada Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Juca Na Balada Brazil has purchased the following applications: Visa Authorize.Net for Payment Processing in 2025, Huggy Chatbot for Chatbots and Conversational AI in 2016, Huggy Support for Customer Support in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Juca Na Balada Brazil is running and its propensity to invest more and deepen its relationship with Visa , Huggy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Juca Na Balada Brazil revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Juca Na Balada Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Juca Na Balada Brazil Tech Stack and Enterprise Applications

Juca Na Balada Brazil ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP n/a 2025 2025
Juca Na Balada Brazil AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Huggy Legacy Huggy Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Juca Na Balada Brazil implemented Huggy Chatbot in the Chatbots and Conversational AI category to centralize customer conversations and add automation-driven lead capture. The deployment focused on conversational bots and omnichannel message consolidation, enabling automated qualification of inbound leads and handoff to human free agents. Functional capabilities implemented include chatbots for prequalification, automated routing and a unified inbox for agent-assisted conversations, supporting CRM and customer-support sales workflows. The implementation emphasized conversational orchestration and automation to standardize response flows and capture booking opportunities. Operational scope covered the agency's sales and customer-support functions in Brazil, with the Huggy Chatbot implemented across digital touchpoints to consolidate inquiries and streamline agent workflows. Governance included configuring conversational flows and agent routing rules, and embedding automation to capture and transfer leads into sales processes. Juca Na Balada Brazil reports a 50% increase in sales volume after adopting Huggy Chatbot, as described in the Huggy case.
Juca Na Balada Brazil CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Huggy Legacy Huggy Support Customer Support CRM n/a 2017 2017
In 2017, Juca Na Balada Brazil implemented Huggy Support. Huggy Support in the Customer Support category was deployed to centralize multi-channel customer service for the leisure and hospitality travel and events agency in Brazil, aligning the application with the company’s customer service and lead capture business functions. The implementation emphasized omnichannel support and automated FAQs via chatbots, enabling capture and qualification of inbound leads across messaging channels and more consistent personalized responses. Configuration focused on conversational automation and centralized message handling to streamline front-line service workflows and standardize FAQs and bot-driven qualification flows. Operational coverage targeted Juca Na Balada’s customer service operations in Brazil, with governance shifting toward centralized ticket intake and automated qualification processes. The vendor case documents a long-term six year partnership and reports a 50% increase in sales after centralizing and automating support, linking Huggy Support directly to improved lead qualification and faster, more personalized customer engagement.
Marketing Automation CRM 2017 2017

IT Decision Makers and Key Stakeholders at Juca Na Balada Brazil

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Juca Na Balada Brazil Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Juca Na Balada Brazil IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Juca Na Balada Brazil digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Juca Na Balada Brazil Technographics
Juca Na Balada Brazil is a Leisure and Hospitality organization based in Brazil, with around 18 employees and annual revenues of $4.0 million.
Juca Na Balada Brazil operates a diverse technology stack with applications such as Visa Authorize.Net, Huggy Chatbot and Huggy Support, covering areas like Payment Processing, Chatbots and Conversational AI and Customer Support.
Juca Na Balada Brazil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa and Huggy.
Juca Na Balada Brazil recently adopted applications including Visa Authorize.Net in 2025, Huggy Support in 2017 and Huggy Marketing in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Juca Na Balada Brazil’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Juca Na Balada Brazil’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Juca Na Balada Brazil technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.