Juniper Communities
400 Broadacres Drive Suite 445,
Bloomfield, 07003, NJ,
United States
Bloomfield, 07003, NJ,
United States
1 973-661-8300
Healthcare
Juniper Communities Technographics
Juniper Communities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Juniper Communities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Juniper Communities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Juniper Communities has purchased the following applications: DailyPay for Earned Wage Access in 2021, Microsoft 365 for Collaboration in 2021, Marchex Call Analytics for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Juniper Communities is running and its propensity to invest more and deepen its relationship with DailyPay , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Juniper Communities revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Juniper Communities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Juniper Communities Tech Stack and Enterprise Applications
Juniper Communities HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DailyPay | Legacy | DailyPay | Earned Wage Access | HCM | n/a | 2021 | 2021 |
In 2021, Juniper Communities implemented DailyPay, an Earned Wage Access application, to provide associates with on-demand access to earned wages. Juniper Communities operates roughly 1,700 employees across more than a dozen senior living locations in New Jersey, Pennsylvania, Texas and Colorado, and positioned DailyPay as a benefits modernization to align pay flexibility with younger workers’ preferences.
The DailyPay deployment emphasized employee self-service pay requests and rapid transfer capability, with configuration to preserve scheduled payroll integrity. DailyPay was configured to support user enrollment, in-application sign-on, and instant or near-instant transfers of earned wages while maintaining reconciliation workflows to ensure regular payroll remained correct.
Juniper Communities integrated DailyPay with its HR and payroll stack, explicitly connecting to ADP Workforce Now for payroll feeds and to Smartlinx for time and attendance data. Operational ownership spanned payroll teams, office managers and frontline associates across regional sites, with marketing and HR leading enrollment outreach and adoption communications.
Governance and rollout were coordinated by Juniper leadership in business development and marketing, with Cindy Longfellow and Katie Kensinger overseeing messaging and reminders. DailyPay supplied communication tools and implementation support, and office managers reported no ongoing administrative burden beyond reminding associates the service was available.
Reported outcomes included a relatively easy, low-cost implementation and no reported issues after more than a year of operation, according to Juniper feedback. Employee testimony cited that DailyPay transfers were available within minutes and did not interfere with the regular paycheck schedule, supporting ongoing adoption among associates.
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Workforce Management | HCM |
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2018 | 2018 |
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Juniper Communities Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Juniper Communities implemented Microsoft 365 to provide Collaboration capabilities. Microsoft 365 is present on the Juniper Communities website and functions as the organization’s cloud-hosted collaboration and productivity platform, leveraging core components of the Microsoft 365 suite such as Exchange Online email, Microsoft Teams for chat and meetings, SharePoint for intranet and document management, and OneDrive for user file sync and sharing.
Juniper Communities deployed Microsoft 365 to support communications, document collaboration, and productivity workflows across care and corporate functions, positioning Microsoft 365 as the primary Collaboration layer for staff-facing services. Operational governance aligns with common Microsoft 365 practices, using tenant-level administration, role-based access controls, and content lifecycle policies to manage information architecture, compliance configuration, and user provisioning across the platform.
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Juniper Communities CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Marchex | Legacy | Marchex Call Analytics | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, Juniper Communities implemented Marchex Call Analytics. The company first encountered Marchex in May 2019 when it assumed operations of a community already using Marchex Speech Analytics, and in August 2019 Juniper deployed Marchex Speech Analytics across all 17 Juniper Communities.
The deployment centered on Call Tracking and Recording capabilities, with an emphasis on speech analytics to transcribe and analyze inbound customer interactions. Implementation included analytics dashboards and configurable reporting to surface call patterns, automated call classification to identify interaction types, and real-time alerting workflows to flag anomalous call behavior consistent with category-standard functionality.
Operational scope covered Juniper customer service teams across all 17 communities, where Marchex Call Analytics was used to monitor call handling and to investigate service disruptions. Shortly after rollout Marchex helped Juniper identify customer service gaps tied to a considerable number of dropped calls during specific times, enabling targeted investigation of call routing and handling processes.
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Juniper Communities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Juniper Communities
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Juniper Communities Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Juniper Communities IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Juniper Communities digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Juniper Communities Technographics
Juniper Communities is a Healthcare organization based in United States,
with around 1700 employees and annual revenues of $400.0 million.
Juniper Communities operates a diverse technology stack with applications such as
DailyPay, Microsoft 365 and Marchex Call Analytics,
covering areas like Earned Wage Access, Collaboration and Call Tracking and Recording.
Juniper Communities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as DailyPay, Microsoft and Marchex.
Juniper Communities recently adopted applications including
DailyPay in 2021, Microsoft 365 in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Juniper Communities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Juniper Communities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Juniper Communities technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.