Emeryville, 94662, CA,
United States
Just Media Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Just Media and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Just Media employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Just Media has purchased the following applications: Nayya for Benefits Administration in 2021, Zoho SalesIQ for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Just Media is running and its propensity to invest more and deepen its relationship with Nayya , Zoho Corp. , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Just Media revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Just Media intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nayya | Legacy | Nayya | Benefits Administration | HCM | n/a | 2021 | 2021 |
In 2021, Just Media implemented Nayya for Benefits Administration to support its open enrollment cycle, using Nayya’s personalized decision-support to drive higher engagement and voluntary benefits participation while reducing HR administrative burden. The deployment positioned Nayya as the primary employee-facing benefits guidance and enrollment interface, aligning the application with HR and benefits administration workflows.
The implementation emphasized personalized decision-support, interactive plan selection workflows, and automated enrollment processing typical of Benefits Administration platforms. Nayya’s decision-support and recommendation capabilities shortened the average plan-selection time to about 10 minutes and produced over 40% enrollment in each newly offered voluntary benefit line, outcomes tracked during the 2021 open enrollment period.
Operational coverage centered on HR and company employees during open enrollment, with configuration focused on employee self-service enrollment and centralized benefits guidance, reducing manual HR processing of plan choices. Governance adjustments included shifting routine selection tasks into the Nayya workflow and establishing the application as the authoritative enrollment channel for voluntary benefits.
Just Media’s Nayya deployment for Benefits Administration integrated employee decision-support with standard enrollment automation and benefit selection workflows, creating a single point of interaction for employees and HR during open enrollment and materially reducing administrative touch points.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Just Media implemented Zoho SalesIQ on their website to establish an always-on conversational layer for customer engagement. The deployment aligns with the Chatbots and Conversational AI category and positions Zoho SalesIQ as the primary web-based chat and visitor engagement solution for the company.
The implementation uses the Zoho SalesIQ web-embedded widget and cloud-hosted SaaS console, configured with chatbot-driven greeting flows, live agent handoff, visitor monitoring and proactive messaging, and standard routing rules for inbound chats. Configuration emphasized conversational workflows and automated responses typical of Chatbots and Conversational AI, with administrative controls exposed in the Zoho SalesIQ console for message templates, chat queues, and session transcripts.
Operational ownership sits with customer-facing functions, principally sales and support, which use Zoho SalesIQ to capture leads and manage real-time inquiries through the website. Governance was implemented through role-based access in the Zoho SalesIQ admin, scripted greeting and escalation rules, and ongoing tuning of conversational flows to match web traffic patterns and business hours.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Just Media implemented Zoom to provide Audio Video and Web Conferencing capabilities for both client-facing interactions and internal collaboration. The Zoom deployment is surfaced on the company website, where Zoom meeting scheduling and join flows are embedded to streamline client engagement and remote consultations.
The implementation leverages core Zoom functionality including video meetings, webinar-style sessions, screen sharing, recording, and integrated scheduling. Zoom is used as the primary Audio Video and Web Conferencing application to support synchronous project delivery conversations, client briefings, and internal team meetings.
Governance is managed through centralized account administration with role-based user provisioning, meeting security controls, and account-level settings to standardize usage across the organization. Operational coverage emphasizes client-facing teams and internal collaboration workflows, with Zoom instrumented on the web presence to reduce friction in initiating and joining conferencing sessions.
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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