AI Buyer Insights:

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Royal Kaak
Location
Varsseveldseweg 20A,
Terborg, 7061 GA,
Netherlands
Website
https://www.kaak.com/
Phone
31 315 339 111
Artw industry
Consumer Packaged Goods
Employee
Revenue

Royal Kaak Technographics

Royal Kaak Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Kaak and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 101 Royal Kaak employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Royal Kaak has purchased the following applications: Microsoft 365 for Collaboration in 2019, FreshDesk Customer Support for Customer Support in 2022, Freshservice for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Kaak is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Royal Kaak revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Kaak intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Royal Kaak Tech Stack and Enterprise Applications

Royal Kaak Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Royal Kaak implemented Microsoft 365 as its Collaboration platform. The company lists using Microsoft 365 on their website. The deployment was provisioned as a cloud-hosted Microsoft 365 tenant to support corporate and operational groups across the Netherlands. Core Collaboration capabilities implemented include Exchange Online for email, Microsoft Teams for real-time collaboration, SharePoint Online for centralized document libraries, and OneDrive for Business for user file sync. Administration was centralized under a single IT tenant with centralized user provisioning, cloud identity controls, and site level SharePoint governance to manage access and content lifecycles. The implementation focused on enabling internal communications, document management, and cross functional collaboration across sales, finance, and operations.
Royal Kaak CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2022 2022
In 2022, Royal Kaak implemented FreshDesk Customer Support as a web-facing support channel on kaak.com. Royal Kaak is a Netherlands based consumer packaged goods company of approximately 101 employees, and FreshDesk Customer Support serves as the primary public support entry point for customer inquiries on the corporate site. Deployment focused on embedding the Freshdesk web widget and provisioning the FreshDesk Customer Support portal for web ticket capture. Configuration emphasized ticketing workflows, web self-service and a knowledge base, reflecting standard Customer Support functional patterns for incident intake, triage and response orchestration. The integration surface is the company website, where the Freshdesk interface handles browser-based ticket submission and self-service access; typical channel coverage for Customer Support deployments would also include routing of web-originated tickets into agent queues and email channels. Operational scope centers on the customer service function, handling consumer inquiries and order-related support originating from the public site. Governance and operational ownership reside with the customer service team, who manage workflow configuration, knowledge content and agent queue rules, while web operations maintain the on-site embedding and widget behavior. The implementation narrative links Royal Kaak, FreshDesk Customer Support, and Customer Support as the company application category business function relationship.
Royal Kaak ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2024 2024
In 2024 Royal Kaak deployed Freshservice on their website to provide IT Service Management capabilities. The Freshservice implementation is delivered as a cloud hosted service portal embedded on the company website, capturing support requests and centralizing incident intake for Royal Kaak's Netherlands operations and internal IT support functions. Configuration emphasizes standard IT Service Management modules including incident and request ticketing, a service catalog, a searchable knowledge base, SLA driven queues, and workflow automation to route and escalate tickets. Governance and process structure centers on role based access control, predefined approval workflows and SLA definitions tied to ticket queues, supporting both internal helpdesk operations and customer facing inquiries submitted through the website. The narrative restates Freshservice as the platform enabling Royal Kaak IT Service Management and website based service portal operations.
Royal Kaak PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Royal Kaak IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2023 2023

IT Decision Makers and Key Stakeholders at Royal Kaak

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Apps Being Evaluated by Royal Kaak Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Royal Kaak IT executives and key decision makers. This section highlights Royal Kaak's latest recorded technology evaluations, including Horoquartz eTemptation for Workforce Management on 2024-08-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Royal Kaak digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2024-08-21 Royal Kaak Evaluated HOROQUARTZ Horoquartz eTemptation Workforce Management HCM
FAQ - APPS RUN THE WORLD Royal Kaak Technographics
Royal Kaak is a Consumer Packaged Goods organization based in Netherlands, with around 101 employees and annual revenues of $10.0 million.
Royal Kaak operates a diverse technology stack with applications such as Microsoft 365, FreshDesk Customer Support and Freshservice, covering areas like Collaboration, Customer Support and IT Service Management.
Royal Kaak has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Freshworks.
Royal Kaak recently adopted applications including Freshservice in 2024, FreshDesk Customer Support in 2022 and Amazon SES in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Kaak’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Royal Kaak’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Kaak technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.