Kansas City Life Insurance Company
3520 Broadway,
Kansas City, 64111, MO,
United States
Kansas City, 64111, MO,
United States
1 816-753-7000
Insurance
Kansas City Life Insurance Company Technographics
Kansas City Life Insurance Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kansas City Life Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Kansas City Life Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kansas City Life Insurance Company has purchased the following applications: TAI Reinsurance Management System for Insurance ERP in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Hyland OnBase for Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kansas City Life Insurance Company is running and its propensity to invest more and deepen its relationship with LOGiQ3 , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kansas City Life Insurance Company revenues, which have grown to $559.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kansas City Life Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kansas City Life Insurance Company Tech Stack and Enterprise Applications
Kansas City Life Insurance Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LOGiQ3 | Legacy | TAI Reinsurance Management System | Insurance ERP | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Kansas City Life Insurance Company implemented TAI Reinsurance Management System to centralize reinsurance settlement, reporting, and adjudication workflows under an Insurance ERP framework. The deployment targeted Claims and Reinsurance Reimbursement Administration and established routine bimonthly outstanding reports covering Kansas City Life and Grange Insurance policies.
The implementation configured core reinsurance management capabilities within TAI Reinsurance Management System, including settlement request generation, reinsurance billing for captive, assumed, and retroceded business, and ad hoc reporting built from SQL queries. Reporting output was formatted in Excel to meet reinsurer specifications and used proof of passing documentation to support settlements.
Operational integrations tied TAI to existing enterprise systems, explicitly including AS400 claims data reconciliation, IBM Mainframe policy investigation sources, OnBase document storage, Swiss Re web tools, SSRS extraction, Microsoft Access for reconciliation workflows, and a TAI Connector to transmit reimbursement files via FTP and MFT. The integration footprint supported end to end flows between Claims, Reinsurance Administration, Actuarial, Accounting, Customer Service, Annuities, and Claims Distribution teams.
Governance work included development of a SOP manual and standardized claims reporting processes, creation of internal reimbursement and documentation protocols, and formal communication protocols between departments to ensure consistent reinsurer billing. Implementation activities extended to creating user stories with software engineers for claims specific functionality, training claim examiners on high dollar and reinsurance workflows, and instituting status tracking and escalation processes for submissions that lacked reinsurer response within 60 to 90 days.
Operational outcomes described in the program focused on ensuring accuracy of settlement submissions through SQL and manual reconciliations and maintaining status of reinsured claims to secure risk amounts prior to non admit period expiration. The TAI Reinsurance Management System served as the central Insurance ERP ledger for reinsurance settlement orchestration and ongoing reconciliation across internal and external reinsurance counterparts.
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Kansas City Life Insurance Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Kansas City Life Insurance Company deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution, surfacing session access directly on its public website. The implementation addressed collaboration needs for a 500-employee insurer and established a single conferencing service for customer engagement and internal meeting workflows.
Cisco Webex Meetings was configured to provide core conferencing capabilities including scheduled and ad hoc meetings, multi-party video and audio, screen sharing, recording, and host moderation controls. The presence of Cisco Webex Meetings on the corporate website indicates embedded join flows and public meeting links or registration pages to streamline external participant access.
Deployment architecture centers on cloud-hosted meeting services integrated with the company web estate, enabling external participants to join from public pages tied to customer service and marketing touchpoints. Operational coverage spans corporate users who require remote meeting access as well as customer-facing teams that need to offer web-based meeting join options.
Governance and controls were scoped to conferencing policies, host permissions, and centralized user provisioning to align with insurance sector compliance and data protection practices. The Cisco Webex Meetings implementation formalized standardized conferencing workflows and centralized account management consistent with the Audio Video and Web Conferencing category.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Kansas City Life Insurance Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | Hyland OnBase | Content Management | Content Management | n/a | 2022 | 2022 |
In 2022 Kansas City Life Insurance Company implemented Hyland OnBase. The Hyland OnBase deployment was positioned as a Content Management platform to centralize claims and policy document storage, support policy investigation, and enable legal research across claims and reinsurance workflows.
The implementation focused on content capture and records management, document imaging and archival, case file assembly for claim lifecycles, and automated routing and approval workflows tailored to claims and reinsurance processes. Configuration work included claims-specific user stories and out of the box product adjustments to support reimbursement and documentation protocol requirements documented in the company SOPs.
Hyland OnBase was integrated with the insurers transactional and reporting stack, including IBM mainframe sources, the TAI Reinsurance Management System via the TAI Connector, AS400 reconciliations, SQL-driven extracts, and FTP MFT channels used to submit settlement documentation to reinsurers and to interact with Swiss Re web-based systems. Operational use explicitly spanned Claims, Reinsurance Administration, Actuarial, Accounting, Customer Service, Annuities, and Claims Distribution functions within the Kansas City, Missouri operations.
Governance changes accompanied the rollout, with formalized communication protocols between Claims and supporting departments, an internal reinsurance billing protocol, and training for claims examiners on high dollar and reinsurance workflows. The program included collaboration with third party implementation specialists and software engineers to capture customizations, develop user stories, and implement reconciliations between system data sources.
The Hyland OnBase Content Management deployment supported standardized reinsurance submission and tracking, FTP MFT proof of delivery processes, and monthly and quarterly reconciliation workflows using SQL and SSRS outputs. These structural changes reinforced consistent billing and documentation practices and provided a single repository for claims and reinsurance records used in settlement and compliance activities.
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Kansas City Life Insurance Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Kansas City Life Insurance Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Kansas City Life Insurance Company SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2022 | 2022 |
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Kansas City Life Insurance Company TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2009 | 2009 |
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Kansas City Life Insurance Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Kansas City Life Insurance Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Kansas City Life Insurance Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kansas City Life Insurance Company
| First Name | Last Name | Title | Function | Department | Phone | |
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Sr VP and Actuary | VP | Risk | |
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AVP and Associate Actuary | VP | Risk | |
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Senior Vice President, Operations | VP | Operations | |
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Apps Being Evaluated by Kansas City Life Insurance Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kansas City Life Insurance Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kansas City Life Insurance Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kansas City Life Insurance Company Technographics
Kansas City Life Insurance Company is a Insurance organization based in United States,
with around 500 employees and annual revenues of $559.0 million.
Kansas City Life Insurance Company operates a diverse technology stack with applications such as
TAI Reinsurance Management System, Cisco Webex Meetings and Hyland OnBase,
covering areas like Insurance ERP, Audio Video and Web Conferencing and Content Management.
Kansas City Life Insurance Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LOGiQ3, Cisco Systems and Hyland.
Kansas City Life Insurance Company recently adopted applications including
Hubspot CRM in 2023, TAI Reinsurance Management System in 2022 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kansas City Life Insurance Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kansas City Life Insurance Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kansas City Life Insurance Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.