Beijing, 100086,
China
KE Holdings Inc. Technographics
KE Holdings Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KE Holdings Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110082 KE Holdings Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KE Holdings Inc. has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Laiye Cloud-Native Robot for Robotic Process Automation in 2020, Tencent Cloud GCC for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KE Holdings Inc. is running and its propensity to invest more and deepen its relationship with Cisco Systems , Laiye , Tencent Cloud or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KE Holdings Inc. revenues, which have grown to $12.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KE Holdings Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KE Holdings Inc. Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, KE Holdings Inc. embedded Cisco Webex Meetings on its public website. KE Holdings deployed Cisco Webex Meetings as an Audio Video and Web Conferencing solution to provide synchronous customer interactions and remote collaboration capabilities across its real estate platform.
The implementation uses Cisco Webex Meetings to deliver core Audio Video and Web Conferencing capabilities including multi-party video, audio bridging, screen sharing, session recording, virtual meeting rooms, meeting scheduling, and host controls. Cisco Webex Meetings is surfaced as an embedded meeting layer on property detail pages and agent contact workflows to enable real-time engagement between consumers and agents.
Operational coverage focuses on customer-facing interactions on ke.com and internal agent collaboration across sales and property management teams. Governance is organized around centralized meeting administration and role-based host controls to manage session permissions and participant access, consistent with enterprise Audio Video and Web Conferencing deployments.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Laiye | Legacy | Laiye Cloud-Native Robot | Robotic Process Automation | PaaS | n/a | 2020 | 2020 |
In 2020, KE Holdings Inc. implemented Laiye Cloud-Native Robot in its shared services centers to automate high-volume HR, finance and reporting workflows. The deployment positioned Laiye Cloud-Native Robot as a Robotic Process Automation tool supporting centralized SSC operations across China for hundreds of business entities.
KE Holdings Inc. used Laiye Cloud-Native Robot as the core Robotic Process Automation platform, provisioning scalable bots and standardized automation templates to handle transactional updates, data aggregation and report generation. By June 2021 the environment had scaled to 34 robots, reflecting rapid expansion of automated workflows and centralized scheduling and orchestration across the SSC estate.
Operational coverage focused on HRSSC and FSSC units, with automation deployed across hundreds of KE Holdings business entities in China to support human resources, finance and management reporting functions. The implementation emphasized consolidation of repetitive processing within shared services centers and standardization of end-to-end automation patterns for back-office tasks.
Governance and rollout were executed through SSC operational teams beginning in mid-2020, enabling bot provisioning, operational ownership and incremental scaling across sites. Reported outcomes from the vendor case study include roughly 15,000 monthly hours saved and up to 30x speed improvements on some HR update processes following automation using Laiye Cloud-Native Robot.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tencent Cloud | Legacy | Tencent Cloud GCC | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, KE Holdings Inc. implemented Tencent Cloud GCC to host and run its public website. The deployment uses Tencent Cloud GCC within the Application Hosting and Computing Services category to provide scalable compute and web hosting for ke.com, establishing a cloud-native hosting layer for customer facing digital property.
The implementation focuses on platform capabilities common to Application Hosting and Computing Services, including elastic compute instances, containerized application hosting, load balancing, and centralized logging and monitoring. Tencent Cloud GCC supports automated scaling for stateless web tiers and persistent workloads, and the configuration emphasizes infrastructure as code and environment segregation for development, staging, and production workloads.
Operational coverage is the ke.com public website, with the implementation supporting web engineering, listings operations, and online customer engagement functions across KE Holdings Inc. in China. Integrations are centered on the website stack and content management workflows where Tencent Cloud GCC provides the underlying compute, storage interfaces, and platform services consumed by front-end and application services.
Governance for the deployment includes cloud access controls, role based permissioning, production monitoring, and change management tied to CI CD pipelines for application releases. Ongoing operational practices emphasize platform level configuration management, incident monitoring, and capacity planning aligned to the hosting and compute footprint provided by Tencent Cloud GCC.
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IT Decision Makers and Key Stakeholders at KE Holdings Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by KE Holdings Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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