Kendra Scott LLC
3800 N Lamar Blvd,
Austin, 78756, TX,
United States
Austin, 78756, TX,
United States
1 512-879-3422
Retail
Kendra Scott LLC Technographics
Kendra Scott LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kendra Scott LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Kendra Scott LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kendra Scott LLC has purchased the following applications: Coupa Expense for Expense Management in 2015, ADP Workforce Now for Core HR in 2014, QAD Adaptive ERP (ex MFG/PRO) for Manufacturing ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kendra Scott LLC is running and its propensity to invest more and deepen its relationship with Coupa Software , Affirm , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kendra Scott LLC revenues, which have grown to $360.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kendra Scott LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kendra Scott LLC Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Expense | Expense Management | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Kendra Scott LLC implemented Coupa Expense as its Expense Management application. Initial deployment focused on store level operations, with documented adoption by a Salt Lake City store manager using Coupa Expense Reporting for day to day expense submissions and store budget oversight.
Configuration emphasized expense reporting, manager approval workflows and policy enforcement to align with retail workflows for events, merchandising and employee reimbursements. Functional capabilities implemented included receipt capture and workflow routing to support store manager approvals and centralized finance review, while expense categorization and reporting were configured to reflect store budgeting needs.
Coupa Expense operated alongside business platforms for which store teams demonstrated competency, including ADP for payroll activities, Taleo for hiring, Salesforce and Zendesk for sales and customer operations, Manhattan for inventory, and Microsoft Office, Outlook and Google applications for collaboration. The implementation affected business functions including expense reporting, budgets, payroll coordination and scheduling, with primary users in store management and finance.
Governance was structured through manager level approval rules, in store training programs and role based responsibility for expense control, tying expense processes to existing store manager duties for hiring, developing and training staff. Rollout and operationalization were embedded into store leadership practices, with assistant managers and key store leaders accountable for submissions, approvals and ongoing user adoption.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2014 | 2015 |
In 2014, Kendra Scott LLC implemented ADP Workforce Now as its Core HR system to support HR operations for a roughly 2,000 person workforce, including onboarding of approximately 1,000 full time and seasonal hires into the ADP Workforce Now system. The deployment anchored payroll and employee record management while serving as the primary source for labor management reporting and profile maintenance across corporate and retail HR functions.
Configuration centered on payroll processing, employee profile administration, onboarding workflows, succession and performance tracking, and reporting for HR metrics. ADP Workforce Now was used to generate labor and payroll reports, maintain org charts for corporate teams, and support commission calculations and profile audits, with staff manually calculating commissions for over 500 employees as part of the payroll and payroll-adjacent processes.
The implementation operated alongside Smartsheet to automate performance and talent reviews and to run project management workflows, with Smartsheet Dynamic View used specifically for performance automation covering more than 1,700 employees. ADP Workforce Now data fed into cross-functional analytics practices, supporting confidential HR analytics, turnover and DEI reporting for HR business partners, regional managers, the COO, and the CHRO, and it supported I-9 collection and E-Verify related compliance activities.
Governance and process work included training the HR team on Smartsheet adoption to improve processes and streamline workflows, creating and maintaining project and implementation documentation, and establishing cadence for quarterly turnover and compliance reporting. Operational responsibilities tied to ADP Workforce Now included ongoing profile audits, new hire orientation coordination, succession and performance tracking, and management of HR budget and expense reimbursement for executive leadership.
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Payroll | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QAD | Legacy | QAD Adaptive ERP (ex MFG/PRO) | Manufacturing ERP | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Kendra Scott LLC deployed QAD Adaptive ERP (ex MFG/PRO) as a cloud Manufacturing ERP to centralize manufacturing, inventory and order workflows across its jewelry design and distribution operations. The deployment targeted real-time data and communication needs so design, production and fulfillment teams could coordinate shipments to more than a thousand retail locations and a growing direct web channel. QAD Adaptive ERP (ex MFG/PRO) is described as the core Manufacturing ERP supporting consumer products manufacturing requirements for the business.
The implementation emphasized manufacturing execution and inventory control, order management, and core financial management modules, with configuration to support product compliance and promotion management workflows typical for consumer product manufacturers. The system was configured to provide real-time visibility into production status, inventory availability and order fulfillment to align design release and distribution cadence with consumer demand. Standard Manufacturing ERP functional terminology was used to instrument shop floor transactions, inventory reservations and multi-channel order orchestration.
Operational coverage spanned design, manufacturing, distribution and e-commerce teams in Austin, Texas, and supported outbound logistics to retail partners and direct customers. The cloud deployment removed on-premises administration overhead and centralized transactional and master data to enable cross-functional access to the same operational dataset. There are no named third-party system integrations documented in the source material.
Governance changes focused on workflow standardization to enable faster handoffs between design, production and fulfillment, and to enforce product safety and compliance checks within the ERP transaction flow. The move to QAD Adaptive ERP in the cloud was explicitly positioned to allow Kendra Scott to stop administering its own ERP, concentrate on product innovation and customer satisfaction, and ensure jewelry is shipped on-time to meet customer expectations.
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Point Of Sale | ERP Services and Operations |
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2015 | 2015 |
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Point Of Sale | ERP Services and Operations |
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2019 | 2020 |
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Retail Management | ERP Services and Operations |
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2019 | 2019 |
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Retail Management | ERP Services and Operations |
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2015 | 2015 |
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Retail Management | ERP Services and Operations |
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2019 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2013 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Logistics Management | SCM |
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2020 | 2020 |
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Order Management | SCM |
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2020 | 2020 |
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Warehouse Management | SCM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kendra Scott LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kendra Scott LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kendra Scott LLC IT executives and key decision makers. This section highlights Kendra Scott LLC's latest recorded technology evaluations, including Supabase for Application Hosting and Computing Services on 2025-11-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kendra Scott LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kendra Scott LLC Technographics
Kendra Scott LLC is a Retail organization based in United States,
with around 2000 employees and annual revenues of $360.0 million.
Kendra Scott LLC operates a diverse technology stack with applications such as
Coupa Expense, ADP Workforce Now and QAD Adaptive ERP (ex MFG/PRO),
covering areas like Expense Management, Core HR and Manufacturing ERP.
Kendra Scott LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, ADP and QAD.
Kendra Scott LLC recently adopted applications including
Kibo Unified Commerce in 2021, Yotpo Reviews in 2021 and Criteo Commerce Media Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kendra Scott LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kendra Scott LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kendra Scott LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.