AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Kentwool  Tech Stack and Enterprise Applications

Kentwool  ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2014 2014
In 2014, Kentwool implemented Oracle NetSuite ERP to centralize core accounting and financial operations. The implementation targeted ERP Financial workloads for the 50 person media company based in the United States, consolidating general ledger, billing, and financial reporting as the primary scope. Oracle NetSuite ERP was configured for standard financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting, billing, and statutory reporting. The project emphasized automated revenue recognition and order to cash workflows, role based controls for transaction approvals, and a templated chart of accounts aligned to media revenue streams. Deployment followed a cloud first SaaS model with Oracle NetSuite ERP serving as the authoritative finance system, and finance and accounting teams in the United States designated as operational owners. Governance incorporated month end close workflows, audit trail and segregation of duties controls, and centralized financial reporting processes to support operational accounting and compliance.
Payment Processing ERP 2021 2021
Payment Processing ERP 2020 2020
Subscription and Recurring Billing ERP 2020 2020
Kentwool  AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Kentwool implemented Zendesk Chat on its public website. The deployment uses a web-embedded chat widget managed through the Zendesk Chat console, delivering real-time messaging, asynchronous chat transcripts, and agent routing capabilities aligned with Chatbots and Conversational AI functionality. The configuration supports Kentwool customer support and onsite sales assistance workflows for the e-commerce storefront. Kentwool configured Zendesk Chat with category-standard conversational features including proactive engagement triggers, canned responses, and session-based transcript capture to streamline inquiry handling. Administration is centralized so a small support team can monitor live queues, review chat history, and enforce messaging templates without on-premises infrastructure. Governance emphasized chat routing rules and response templates to align conversation handling with existing customer service processes.
Kentwool  Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Kentwool implemented Microsoft 365 as its primary Collaboration platform. Kentwool uses Microsoft 365 on its website and across corporate endpoints to centralize productivity and communication for the organization. The deployment follows a tenant based cloud SaaS architecture and leverages standard Microsoft 365 capabilities, including Exchange Online for email, SharePoint Online for intranet and content management, Microsoft Teams for messaging and meetings, OneDrive for file synchronization, and Office desktop and web applications for user productivity. Identity and access are managed through Azure Active Directory with role based administrative controls and tenant level governance for user provisioning and security policy enforcement. The implementation covers roughly 50 employees and supports core business functions including marketing, operations, and customer support.
Kentwool  eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
eCommerce eCommerce 2018 2018
eCommerce eCommerce 2019 2019
Kentwool  CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
Data Management Platform CRM 2020 2020
Data Management Platform CRM 2020 2020
Data Management Platform CRM 2020 2020
Marketing Automation CRM 2018 2018
Kentwool  IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Kentwool  CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Kentwool 

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Sales and Marketing Manager Manager Marketing
President CXO Finance

Apps Being Evaluated by Kentwool  Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kentwool  IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kentwool  digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Kentwool  Technographics
Kentwool  is a Media organization based in United States, with around 50 employees and annual revenues of $5.0 million.
Kentwool  operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zendesk Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Kentwool  has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zendesk and Microsoft.
Kentwool  recently adopted applications including PayPal Enterprise in 2021, AppRiver Secure Cloud in 2021 and Apple Pay in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kentwool ’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Kentwool ’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kentwool  technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.