AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Kenwood Tech Stack and Enterprise Applications

Kenwood AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Kenwood implemented TeamSupport SnapEngage on its website. The deployment uses TeamSupport SnapEngage to provide Chatbots and Conversational AI capabilities for web based customer engagement. The implementation focused on external customer support and online product inquiry handling for the UK manufacturing brand. Configuration covered embedding the site chat widget, setting automated chat routing, authoring canned responses, and enabling proactive chat invites consistent with common Chatbots and Conversational AI functional modules. TeamSupport SnapEngage was set up to initiate conversations, escalate sessions to human agents, and manage session handoffs as structured support interactions. Operational governance landed with customer support to triage incoming chats and adapt conversational workflows, with emphasis on web level instrumentation and session management.
Kenwood Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2018 2018
In 2018 Kenwood implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment standardized Gmail, Google Drive, Docs, Sheets, Slides and Calendar as the core collaboration suite across the 268-employee manufacturing organization. The implementation is observable on Kenwood's public website where Google Workspace services are used to support site contact workflows and hosted content collaboration. Administration and user provisioning are managed through the Google Workspace admin console, with organization units and role-based access controls applied to align access to corporate and engineering groups. Google Workspace (Formerly Google G-Suite) was configured to enable centralized document sharing, collaborative editing, and calendar coordination across corporate functions. Governance is enforced through console policies and account-level access controls to manage collaboration and data sharing within the company.
Kenwood eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Riskified Legacy Riskified Chargeback Guarantee eCommerce Fraud Protection eCommerce n/a 2020 2020
In 2020, Kenwood implemented Riskified Chargeback Guarantee on its website. The deployment uses Riskified Chargeback Guarantee, classified as eCommerce Fraud Protection, to provide chargeback coverage and real-time order decisioning at checkout and the transaction layer. Implementation focused on storefront instrumentation and automated screening to route orders into automated acceptance or manual review workflows, aligning protection with online commerce operations. Kenwood positioned the application to operate as the primary fraud decisioning point for web orders. Riskified Chargeback Guarantee was configured to apply machine learning driven risk scoring, chargeback guarantee coverage, and automated dispute posture typical of eCommerce Fraud Protection solutions. Operational scope centers on e-commerce, payments processing touchpoints, fraud operations, and customer service workflows, with Kenwood aligning fraud review and order acceptance policies to Riskified decision outputs. The narrative captures Kenwood Riskified Chargeback Guarantee eCommerce Fraud Protection relationship, emphasizing prevention, decision automation, and guaranteed coverage on the company website.
Kenwood CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2017 2017
Kenwood ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Kenwood PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
3D Modeling PLM and Engineering 2024 2024
Kenwood IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Kenwood

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Kenwood Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kenwood IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kenwood digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Kenwood Technographics
Kenwood is a Manufacturing organization based in United Kingdom, with around 268 employees and annual revenues of $486.5 million.
Kenwood operates a diverse technology stack with applications such as TeamSupport SnapEngage, Google Workspace (Formerly Google G-Suite) and Riskified Chargeback Guarantee, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce Fraud Protection.
Kenwood has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TeamSupport, Google and Riskified.
Kenwood recently adopted applications including Shapr3D in 2024, Google Cloud Platform (GCP) in 2022 and TeamSupport SnapEngage in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kenwood’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Kenwood’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kenwood technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.