Sault Ste. Marie, 49783, MI,
United States
Kewadin Casinos Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kewadin Casinos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Kewadin Casinos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kewadin Casinos has purchased the following applications: Agilysys Authorize for Payment Processing in 2023, Agilysys IG KDS for Restaurant Management in 2020, Agilysys IG Digital Menu Board for Online Food Ordering System in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kewadin Casinos is running and its propensity to invest more and deepen its relationship with Agilysys , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kewadin Casinos revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kewadin Casinos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Authorize | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023 Kewadin Casinos implemented Agilysys Authorize in the Payments category as part of an expanded Agilysys footprint across its Michigan properties. The deployment of Agilysys Authorize was bundled with InfoGenesis POS, IG OnDemand and other Agilysys modules to enable contactless guest self service ordering and card authorization workflows at point of sale.
The implementation configured InfoGenesis POS and IG OnDemand to route payment authorization through Agilysys Authorize, standardizing payment capture, authorization, and settlement pathways for food and beverage transactions. Functional capabilities emphasized POS integration, guest self service ordering, payment authorization and finance oriented transaction reporting consistent with Payments system patterns.
Integrations centered on Agilysys native modules, with operational coverage targeted to F&B outlets across Kewadin Casino properties in Michigan and finance and payments teams in the United States. The rollout reinforced POS to payments handoffs and aligned transactional data flows for reconciliation between F&B operations and finance.
Governance focused on coordinating operations and finance workflows during phased property rollouts, with configuration controls applied to authorization flows and point of sale settings. Outcomes reported include sustained food and beverage order flow and improved operational efficiency following the Agilysys Authorize and IG OnDemand deployment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys IG KDS | Restaurant Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Kewadin Casinos expanded its Agilysys relationship by adding IG OnDemand while continuing to operate InfoGenesis POS to support contactless food and beverage ordering across its Michigan properties, and the deployment context indicates use of Agilysys IG KDS as part of the integrated InfoGenesis F&B ecosystem. The Kewadin Casinos Agilysys IG KDS Kitchen Display Systems implementation is described in source reporting as tightly coupled with InfoGenesis point of sale and the IG OnDemand front end to enable order routing to kitchen operations.
The implementation scope centers on food and beverage operations across multiple Michigan properties, with InfoGenesis POS handling transaction capture and IG OnDemand providing contactless ordering workflows. Agilysys IG KDS is inferred to provide kitchen display functionality that routes orders from InfoGenesis POS and IG OnDemand to back of house, supporting ticketing, order status updates, and kitchen pacing consistent with Kitchen Display Systems functional expectations.
Integrations explicitly noted include continued use of InfoGenesis POS and the addition of IG OnDemand, with Agilysys IG KDS usage reasonably inferred to complete the order flow from guest mobile or contactless channels into kitchen operations. Governance and operational coordination are focused on property level F&B and back of house teams working with central IT to align POS pairing and order routing, preserving the InfoGenesis ecosystem while extending contactless ordering capabilities through Agilysys components.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys IG Digital Menu Board | Online Food Ordering System | eCommerce | n/a | 2020 | 2020 |
In 2020 Kewadin Casinos implemented Agilysys IG Digital Menu Board, Apps Category , to expand its Agilysys footprint and enable contactless guest food & beverage ordering across its Michigan properties. The deployment targeted guest-facing menu presentation and ordering workflows to support food and beverage operations across Kewadin Casino locations in Michigan.
The implementation extended the use of IG OnDemand for contactless ordering and incorporated Agilysys IG Digital Menu Board functionality for centralized menu presentation, schedule driven pricing and real time menu updates. Configuration focused on digital menu templates, menu publishing workflows and order routing that align with IG OnDemand order capture and fulfillment processes.
Operational governance was organized under the casino hospitality operations team to centralize menu content, publishing approvals and operational procedures across properties. The rollout enabled contactless guest food & beverage ordering and is described as driving operational efficiency and new revenue opportunities for Kewadin Casinos.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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