Winston-Salem, 27101, NC,
United States
Alloy Magnetic Technographics
Alloy Magnetic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alloy Magnetic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Alloy Magnetic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Alloy Magnetic has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, CallRail Call Tracking for Call Tracking and Recording in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alloy Magnetic is running and its propensity to invest more and deepen its relationship with HubSpot , Google , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alloy Magnetic revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alloy Magnetic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alloy Magnetic Tech Stack and Enterprise Applications
Alloy Magnetic AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Alloy Magnetic implemented Hubspot Live Chat. The implementation used HubSpot Conversations as the on-site chat deployment within the Chatbots and Conversational AI category and was embedded into the company website to capture client inquiries and route messages to services staff. The deployment reflects a small professional services footprint and was configured to operate directly from the public site.
Functionally the Hubspot Live Chat deployment consolidated a live chat widget and a central Conversations inbox, leveraging standard capabilities such as automated greetings, canned responses, chat transcripts and lightweight conversational flows. Operational ownership sits with client-facing and service delivery staff who manage real-time responses through the HubSpot Conversations interface. Governance emphasized agent ownership of threads and retention of conversation records in the HubSpot environment for continuity of service.
|
Alloy Magnetic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Alloy Magnetic implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category to provide business email and cloud collaboration capabilities for the 15-person professional services firm. The company is using Google Apps for Business on their website, which aligns the corporate domain with hosted email and site-level contact routing and establishes Google Workspace as the primary collaboration platform.
The deployment of Google Workspace (Formerly Google G-Suite) includes standard Collaboration modules such as Gmail for business email, Calendar for scheduling, Drive for centralized file storage, Docs Sheets and Slides for real-time document collaboration, and Meet for virtual meetings, all administered through the Google Admin console. Configuration scope is proportionate to a small organization, with domain-based user provisioning, group management and access controls to govern document sharing and external collaboration.
Operational coverage centers on client communication and internal project collaboration across the firm, with administrative control consolidated to a single domain administrator or small IT owner team. Governance emphasis is on account provisioning and sharing policies, reflecting a lightweight rollout and centralized management consistent with a small professional services business.
|
Alloy Magnetic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
In 2018, Alloy Magnetic implemented CallRail Call Tracking on their website. The deployment uses CallRail Call Tracking to provide Call Tracking and Recording capabilities for the 15 employee professional services firm, instrumenting website lead flows and telephone touchpoints. The implementation is focused on web-level tracking, including embedding CallRail tracking scripts and provisioning trackable phone numbers for session-level attribution.
Functional capabilities in use include inbound call tracking, call recording, caller attribution, and call analytics to support marketing and sales lead qualification workflows. Operational scope spans the company marketing function and client intake processes, with configuration and access managed internally given the small organizational size. Governance changes emphasize routing phone leads through CallRail and surfacing recorded call data to operations and sales for follow up and attribution.
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Alloy Magnetic ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
Alloy Magnetic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Alloy Magnetic CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Alloy Magnetic
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Account Manager | Manager | Sales |
Apps Being Evaluated by Alloy Magnetic Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||