King County, WA
516 Third Avenue,
Seattle, 98104, WA,
United States
Seattle, 98104, WA,
United States
1 800-325-6165
Government
King County, WA Technographics
King County, WA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by King County, WA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 King County, WA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that King County, WA has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, NEOGOV ATS for Applicant Tracking System in 2014, IBM Maximo for Enterprise Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems King County, WA is running and its propensity to invest more and deepen its relationship with Oracle , NEOGOV , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing King County, WA revenues, which have grown to $5.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for King County, WA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
King County, WA Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, King County, WA implemented Oracle E-Business Suite for ERP Financial functions as part of a broader Oracle application footprint that includes PeopleSoft HCM, OBIEE/OBIA and PBCS. The implementation sits alongside a PeopleSoft program that the county is actively modernizing with Oracle, and the PeopleSoft team at King County’s Business Resource Center continues to model modernization practices for regional customers. King County uses Oracle E-Business Suite to centralize core financial processing in support of county-wide finance and accounting business functions.
The Oracle E-Business Suite deployment focuses on ERP Financial capabilities consistent with enterprise financial management, including general ledger, payables, receivables and fixed asset workflows, with configuration and control structures aligned to county finance processes. Configuration work included establishing a customization inventory and governance to assess customization value, classify items as bug fixes or strategic enhancements, and apply a cost and collision analysis to minimize vendor object modifications. Where possible, King County applies standard delivered functionality and catalogs custom objects with assigned IDs to enable traceability across testing and release packages.
King County has architected a hybrid on-premises and cloud deployment strategy using OCI to host a disaster recovery and business continuity environment, with a strategic plan to migrate development and then test, QA and production environments into OCI. The OCI infrastructure leverages Database as a Service and Load Balancer as a Service, and the county is pursuing PeopleSoft Cloud Manager lifecycle features to streamline environment provisioning and patching. A county upgrade program included validating an Oracle 18c database upgrade and Unicode conversion, with an on-site production database upgrade scheduled for 8/16/2019 as a milestone in phased cloud adoption.
Governance and process changes emphasize proactive customization management and repeatable release practices, extending PeopleSoft event mapping techniques into wider application stewardship. King County de-customizes low-value modifications by converting vendor-object changes to Related Content Event Mappings and by logging enhancement requests through Oracle’s Idea Page, while tracking collision frequency and maintenance complexity. A noted example reduced over 72 percent of customizations for a forgot password workflow by migrating code into application packages for event mapping, enabling xUnit and test-driven design approaches to preserve code base integrity.
Release governance relies on a Release Set strategy planned annually and operating on a regular cadence, with six release sets per year that align Oracle image deliveries and in-house change requests to the county business life cycle. Each release set follows a staged lifecycle including leadership scoping, design package reviews, development with customization management and automated testing, and cutover dry runs that culminate in business-facing release notes. PeopleSoft Test Framework and visual management practices are used to provide transparency to analysts, developers and business owners during deployments across finance and HR functions.
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, King County, WA implemented NEOGOV ATS. NEOGOV ATS functions as an Applicant Tracking System integrated into the county careers website, providing a public facing application portal for job postings and candidate submissions across county departments.
The deployment emphasizes web facing career site integration and candidate lifecycle management, with configuration focused on job requisition publishing, applicant screening workflows, interview scheduling, and onboarding intake forms consistent with Applicant Tracking System capabilities. Governance is administered through central HR configuration of hiring workflows and permissions, enabling department level requisition ownership while maintaining standardized application forms and compliance controls.
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BackGround Screening | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2023 | 2023 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll Tax Compliance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2014 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 King County, WA implemented IBM Maximo for Enterprise Asset Management to manage custodial and facilities workflows across multiple county buildings. The deployment centered on operational use by custodial leads and teams, including a custodial lead overseeing 25 plus staff, with IBM Maximo used to generate and complete work orders as part of daily facilities operations.
Configuration and modules emphasized work order management and inventory control, reflecting explicit operational tasks such as generating work orders, ordering and restocking supplies, and monitoring an inventory management system. The IBM Maximo deployment was aligned with inspection and auditing workflows, enabling building audits, site inspections, estimate proposals, and the tracking of assets and recurring cleaning tasks consistent with Enterprise Asset Management functional patterns.
Operational coverage spanned custodial, utility, and floor care functions in county facilities including health clinics and courtrooms, with business functions impacted including facilities management, custodial operations, procurement for supplies, and inventory management. Timekeeping and HR transactions continued to be handled in Oracle Peoplesoft where staff enter, verify, and approve working time and time off requests, indicating coexistence of IBM Maximo for asset and work management and Oracle Peoplesoft for payroll and time workflows.
Governance and rollout incorporated role based work assignment and supervisory oversight, training programs constructed for staff, schedules created to improve workplace efficiency, and process controls around work order verification and employee performance appraisals. The operational narrative emphasizes IBM Maximo as the central Enterprise Asset Management application supporting structured work order lifecycle, inventory replenishment, inspection checklists, and custodial governance across King County facilities.
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Enterprise Asset Management | ERP Services and Operations |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2007 | 2007 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at King County, WA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by King County, WA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from King County, WA IT executives and key decision makers. This section highlights King County, WA's latest recorded technology evaluations, including HxGN EAM (Ex. Infor EAM) for Enterprise Asset Management on 2025-11-21, Acumatica Cloud ERP for ERP Financial on 2025-09-16, and Oracle PeopleSoft HCM for Core HR on 2025-07-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the King County, WA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD King County, WA Technographics
King County, WA is a Government organization based in United States,
with around 13000 employees and annual revenues of $5.40 billion.
King County, WA operates a diverse technology stack with applications such as
Oracle E-Business Suite, NEOGOV ATS and IBM Maximo,
covering areas like ERP Financial, Applicant Tracking System and Enterprise Asset Management.
King County, WA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, NEOGOV and IBM.
King County, WA recently adopted applications including
Moodle LMS in 2023, Cisco Webex Meetings in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of King County, WA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates King County, WA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete King County, WA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.