Newton-le-Willows, WA12 0HF,
United Kingdom
Kingdom Services Group Ltd Technographics
Kingdom Services Group Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kingdom Services Group Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Kingdom Services Group Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kingdom Services Group Ltd has purchased the following applications: Sage Intacct for ERP Financial in 2020, Sage Snowdrops Payroll for Payroll in 2014, Click4Assistance for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kingdom Services Group Ltd is running and its propensity to invest more and deepen its relationship with Sage , SAP , Click4Assistance or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kingdom Services Group Ltd revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kingdom Services Group Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kingdom Services Group Ltd Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Kingdom Services Group Ltd implemented Sage Intacct as its ERP Financial application. The deployment serves the company’s corporate finance function within the United Kingdom and is visible in the company technology footprint, including presence on the company website.
The Sage Intacct implementation centers on core financial management capabilities typical for ERP Financial systems, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting. Configuration work emphasized standardized chart of accounts, period close workflows, and automated transaction posting consistent with category-aligned financial controls.
Operational coverage focuses on finance and accounting departments across Kingdom Services Group Ltd in the United Kingdom, with Sage Intacct used as the authoritative system for transactional finance and reporting. The implementation is surfaced on the company website as part of their technology stack, indicating integration points between public-facing systems and backend financial processes.
Governance was structured around centralized financial workflows, role based access controls, and audit trail capabilities to support compliance and month end controls. Workflow automation and approval routing were configured to reduce manual handoffs, aligning system usage to established accounting and treasury processes.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Snowdrops Payroll | Payroll | HCM | n/a | 2014 | 2014 |
In 2014, Kingdom Services Group Ltd implemented Sage Snowdrops Payroll to consolidate its Payroll operations across distinct employee cohorts. Sage Snowdrops Payroll was configured to manage multiple pay cycles and to support payroll administration across the United Kingdom.
The deployment covered start to end monthly payroll processing for 700 employees, support activity for a security payroll population exceeding 3000 employees, and coordination of a weekly pay run for more than 300 employees that is executed through an outsourced payroll company. Configuration focused on employee master data, starter and leaver workflows, pay run scheduling, time and attendance validation, and statutory documentation generation including P45s.
Operational integrations included an FM rostering system to validate rostered hours prior to pay runs, and a transactional interface to the outsourced payroll provider for weekly processing. The implementation supported the payroll and HR operational footprint that services security operations alongside broader corporate payroll functions.
Governance established centralized starter and leaver controls and rostering reconciliation points, with payroll administrators responsible for updating Sage Snowdrops Payroll to ensure new employees were paid correctly and leavers received their P45s. Rollout emphasized embedding end to end monthly processing and ongoing coordination between internal payroll teams and the external payroll provider.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Click4Assistance | Legacy | Click4Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Kingdom Services Group Ltd deployed Click4Assistance on its website. Click4Assistance is implemented to provide Chatbots and Conversational AI capabilities for online customer engagement and inquiry handling.
The implementation is centered on an embedded web chat widget with conversational routing, automated response scripting, and escalation to live agents consistent with Chatbots and Conversational AI functional workflows. Operational ownership is assigned to digital channels and customer service teams who manage conversation scripts, availability rules, and session routing through Click4Assistance administration. Deployment is focused on external customer touchpoints on the Kingdom website, supporting customer service and sales inquiry workflows without disclosed system integrations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kingdom Services Group Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kingdom Services Group Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||