Kingsley Healthcare
Kingsley House, Clapham Road South,
Lowestoft, NR32 1QS,
United Kingdom
Lowestoft, NR32 1QS,
United Kingdom
44 33 0311-6471
Healthcare
Kingsley Healthcare Technographics
Kingsley Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kingsley Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Kingsley Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kingsley Healthcare has purchased the following applications: Rota Horizon for Time and Attendance in 2017, Tawk.to for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kingsley Healthcare is running and its propensity to invest more and deepen its relationship with Thinking Software , Tawk.to , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kingsley Healthcare revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kingsley Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kingsley Healthcare Tech Stack and Enterprise Applications
Kingsley Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thinking Software | Legacy | Rota Horizon | Time and Attendance | HCM | n/a | 2017 | 2017 |
In 2017, Kingsley Healthcare implemented Rota Horizon as its Time and Attendance application to centralize rota management for a care home operating model. The deployment was oriented toward the home administrative function and focused on maintaining and updating Rota Horizon to support day to day scheduling, shift coverage, and absence tracking. Use of Rota Horizon was explicitly embedded into administrative tasks such as updating rotas and producing rota reports.
Configuration emphasized rota templates and recurring shift patterns, absence recording, and reporting capabilities consistent with Time and Attendance systems, enabling administrators to keep recruitment spreadsheets aligned with staffing needs. Functional activities recorded against Rota Horizon included rota updates, rostering changes, and feeding staff availability into recruitment and selection processes. Administrators managed finance adjacent tasks such as petty cash and banking spreadsheets while using Rota Horizon as the authoritative schedule source.
Integrations were not explicit in the source notes, operational workflows connected Rota Horizon outputs to finance and revenue processes through manual reporting, for example monitoring the average fee report and liaising with the revenue department. Operational coverage was at the home level, specifically reflected in duties at the Weymouth home where Rota Horizon was updated by administrative staff. The system outputs were used to inform CAPEX, purchase order and food budget monitoring workflows through local reporting and coordination with finance.
Governance centered on maintaining personnel records, audit spreadsheets, and producing meeting minutes and the quality improvement plan for the home, with Rota Horizon serving as the primary source for staffing and shift audit trails. Rolling updates and administrative ownership of rota maintenance structured the recruitment and selection cadence and supported the home level quality improvement plan. Responsibility for continual rota upkeep was a part time administrative duty embedded into day to day operational routines.
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Kingsley Healthcare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Kingsley Healthcare deployed Tawk.to on its public website. The implementation places Tawk.to within the Chatbots and Conversational AI category and serves as a front‑end channel for external visitor engagement and inbound inquiry capture.
The deployment leverages the Tawk.to web widget to provide live chat and real time messaging, with configuration expected around agent consoles, canned responses, and visitor session tracking to support synchronous handling of queries. Tawk.to is used to instrument customer conversations and route interactions to staff, aligning with standard Chatbots and Conversational AI capabilities such as messaging orchestration and conversational logging.
The relationship is explicit, Kingsley Healthcare, Tawk.to, Chatbots and Conversational AI, supporting customer service and admissions related business functions. Governance and administration for this class of website chat implementation are typically centralized with communications or IT for widget configuration, user access control, and staged page rollouts across the public site.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Kingsley Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Kingsley Healthcare implemented Zoom to support web-facing Audio Video and Web Conferencing. The Zoom application is surfaced directly on the Kingsley Healthcare website, enabling browser based meeting access and embedded join points for internal staff and external participants.
The deployment follows a cloud SaaS architecture typical of Zoom, integrating meeting links and embedded join workflows into site pages and aligning with Audio Video and Web Conferencing capabilities such as video meetings, screen sharing, and meeting scheduling. Configuration emphasis is on web join flows and standard meeting lifecycle management, with operational scope oriented toward browser accessible communications rather than on premise conferencing infrastructure.
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Kingsley Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Kingsley Healthcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Kingsley Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of People | Director | HR | |
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Group HR Director | Director | HR | |
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IT Manager | Manager | IT | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Kingsley Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kingsley Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kingsley Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kingsley Healthcare Technographics
Kingsley Healthcare is a Healthcare organization based in United Kingdom,
with around 1800 employees and annual revenues of $42.0 million.
Kingsley Healthcare operates a diverse technology stack with applications such as
Rota Horizon, Tawk.to and Zoom,
covering areas like Time and Attendance, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Kingsley Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Thinking Software, Tawk.to and Zoom Video Communications.
Kingsley Healthcare recently adopted applications including
LiveChat in 2021, Mixpanel in 2021 and SendinBlue in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kingsley Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kingsley Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kingsley Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.