Kirklees Council
Civic Centre 3, Market Street,
Huddersfield, HD1 1WG,
United Kingdom
Huddersfield, HD1 1WG,
United Kingdom
44 14 8422-1000
Government
Kirklees Council Technographics
Kirklees Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kirklees Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Kirklees Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kirklees Council has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, Oleeo ATS for Applicant Tracking System in 2018, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kirklees Council is running and its propensity to invest more and deepen its relationship with SAP , Barclaycard , Oleeo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kirklees Council revenues, which have grown to $425.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kirklees Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kirklees Council Tech Stack and Enterprise Applications
Kirklees Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012 Kirklees Council implemented SAP ERP ECC 6.0 as its ERP Financial platform for centralized accounts payable and payment processing. The deployment established a council-wide mandate that payment of invoices be executed through the council accounting system, with payments made by electronic transfer except where substantial overriding reasons justify alternative means. Service Directors are required to ensure, through at least an annual review, that SAP authorisations remain appropriate to service needs and maintain an adequate degree of separation of duties and internal control.
SAP ERP ECC 6.0 was configured to support core ERP Financial workflows including invoice capture, approval routing, payment runs, and role-based authorisations. Configuration emphasis focused on accounts payable controls, segregation of duties implemented via SAP authorisation objects, and automated payment execution to electronic transfer processes. Governance was operationalized through director-level review cycles and authorisation maintenance processes that embed control points into SAP approval workflows.
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ERP Financial | ERP |
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2012 | 2013 |
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ERP Financial | ERP |
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2012 | 2013 |
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Expense Management | ERP |
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2020 | 2020 |
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Kirklees Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oleeo | Legacy | Oleeo ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 Kirklees Council implemented Oleeo ATS, an Applicant Tracking System, to address inflexibility and limited reporting capability in its recruitment technology. The implementation was targeted at a high volume hiring environment handling over 11,000 annual applications and more than 1,500 hires across roughly 300 concurrently advertised roles, with the council recruitment team led by the Recruitment Manager driving requirements for sector-specific application flows and candidate experience improvements.
The deployment of Oleeo ATS focused on configurable application workflows and candidate-facing capabilities, enabling recruiters to shape job-specific questions and defer lower priority questions to later stages. The configuration removed the dependency on mandatory Word document uploads by enabling alternative application inputs and introduced a centralized dashboard to automate reporting and outbound communications. Functional capabilities implemented include dynamic question sets per vacancy, automated reports and email workflows, rapid shortlisting support, and administrative tools for quick career promotion changes via single-click actions.
Operational coverage encompassed the council recruitment function, hiring managers and cross-sector teams responsible for local authority hiring, supporting a whole team approach to candidate review and tracking. The Oleeo ATS solution was used to consolidate application data and reduce reliance on off-system trackers, providing a single source of truth for applicant status and shortlisting activity while maintaining role-specific application adaptations for diverse service areas.
Governance and process changes included standardizing application templates by job type, centralizing report generation, and routing candidate communications through the ATS to streamline recruiter and manager workflows. Measured outcomes reported by the council include candidate experience rated good, very good or excellent reaching 100 percent in May 2022, recognition as a finalist in an in-house recruitment award for candidate experience, and substantially reduced time spent preparing data and reports according to Kirklees recruitment leadership.
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Core HR | HCM |
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2012 | 2013 |
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Employee Self Service | HCM |
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2012 | 2013 |
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Learning and Development | HCM |
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2006 | 2006 |
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Payroll | HCM |
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2012 | 2013 |
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Kirklees Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Kirklees Council deployed WhosOn Hybrid Chat to their public website, adopting a Chatbots and Conversational AI solution to extend real-time web engagement for residents and service users. The implementation centered on embedding the WhosOn Hybrid Chat widget across key web pages to provide a persistent conversational entry point for enquiries and service navigation.
The deployment leveraged hybrid chat capabilities, combining automated conversational routing with live agent escalation, session transcript capture, and built-in reporting typical of WhosOn Hybrid Chat implementations. Configuration focused on web session tracking, proactive chat invitations, and workflows that route conversations to council digital service staff for human follow up when automation reached its limits.
Integration scope was explicitly web-based, with WhosOn Hybrid Chat instrumented on the Kirklees Council website to serve customer-facing digital services. Operational governance was organized around web services and digital channels, with configuration and chat routing managed through the councils internal digital team to align conversational workflows with existing web content and service response processes.
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Kirklees Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2013 |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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Kirklees Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Kirklees Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Kirklees Council Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2012 | 2013 |
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Kirklees Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Kirklees Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Kirklees Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kirklees Council
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Intelligence and Performance | Director | IT | |
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HR Business Partner | Manager | HR | |
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Operations Manager | Manager | Finance | |
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Customer Services Manager | Manager | Customer Service | |
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Head of People Services | Director | HR | |
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Senior Travel Assessment Officer | Director | Operations | |
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Head of Accountancy | Director | Finance | |
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Service Director - Finance | Director | Finance | |
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Head of Procurement & Commissioning Support | Director | Procurement | |
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Head of IT | Director | IT | |
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Senior IT Officer | Director | IT | |
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Finance Officer - Budgeting | Manager | Finance | |
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HR Business Partner | Manager | HR | |
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Senior Officer - SAP Basis Team | Director | IT | |
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SAP Support Officer | Manager | IT | |
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Apps Being Evaluated by Kirklees Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kirklees Council IT executives and key decision makers. This section highlights Kirklees Council's latest recorded technology evaluations, including Causeway Mayrise Systems for Field Service Management on 2025-04-06 and Civica Cx Housing Management Software for Real Estate Property Management on 2024-05-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kirklees Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-04-06 | Kirklees Council | Evaluated | Causeway | Causeway Mayrise Systems | Field Service Management | ERP Services and Operations |
| 2024-05-30 | Kirklees Council | Evaluated | Civica | Civica Cx Housing Management Software | Real Estate Property Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Kirklees Council Technographics
Kirklees Council is a Government organization based in United Kingdom,
with around 3500 employees and annual revenues of $425.0 million.
Kirklees Council operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Oleeo ATS and WhosOn Hybrid Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Kirklees Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oleeo and Parker Software.
Kirklees Council recently adopted applications including
Intuit Mailchimp Mandrill in 2021, Imperva Sonar in 2021 and Barclaycard Spend Management (OEM Visa) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kirklees Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kirklees Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kirklees Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.