KLP Technographics
KLP Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KLP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 KLP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KLP has purchased the following applications: In-House Insurance Pricing and Rating Engine for Insurance Pricing and Rating Engine in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KLP is running and its propensity to invest more and deepen its relationship with In-House Applications , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KLP revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KLP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KLP Tech Stack and Enterprise Applications
KLP ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House Insurance Pricing and Rating Engine | Insurance Pricing and Rating Engine | ERP Services and Operations | n/a | 2023 | 2023 |
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KLP Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, KLP Group implemented Cisco Webex Meetings as its primary Audio Video and Web Conferencing solution from Cisco Systems, and the product is embedded on the corporate website to surface browser-based join flows for external stakeholders. KLP Group uses Cisco Webex Meetings as its Audio Video and Web Conferencing platform to support customer engagement and cross-functional collaboration across its Norway operations.
The deployment emphasizes standard Webex Meetings capabilities, including browser-based audio and video conferencing, screen sharing, meeting recording, and in-meeting moderation controls. Cisco Webex Meetings is configured to deliver customer-facing meeting entry points on the website and to provide hosted meeting sessions without requiring native client installs for external participants.
Integration is centered on the website front end, where Cisco Webex Meetings is surfaced as an embedded conferencing endpoint and meeting join mechanism, and the solution is positioned to serve both external stakeholder interactions and internal collaboration use cases. The implementation aligns the application with digital engagement workflows, enabling scheduled and ad hoc sessions initiated from the corporate site.
Governance is aligned to IT managed policies for user provisioning, meeting access controls, and configuration of moderation and recording settings, with administrative oversight expected from central IT to control external meeting exposure and participant access. The narrative ties KLP Group, Cisco Webex Meetings, Audio Video and Web Conferencing and business functions into a single operational picture focused on web-embedded conferencing for customer and internal collaboration.
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Collaboration | Collaboration |
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2018 | 2018 |
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KLP CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, KLP Group implemented Hotjar on their website as part of a Customer Experience initiative. Hotjar was deployed as a behavioral analytics and qualitative feedback layer across public web properties to capture user interactions and in-page feedback.
The implementation leverages Hotjar modules such as session recordings, heatmaps, form analytics, funnels, and on-page surveys to surface behavior and sentiment at key customer journey touchpoints. Configuration emphasized sampling, targeted feedback prompts, and consent-aware data collection to align tracking with enterprise privacy controls.
Operational ownership is aligned to digital experience, UX, and product teams within KLP Group, who use Hotjar data to inform usability and experience decisions. The KLP Group Hotjar Customer Experience relationship places the application squarely in support of digital customer experience and UX analytics business functions, with governance enforced through configuration rules and access controls across the website.
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2023 | 2023 |
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KLP ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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KLP Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Investment Research and Market Intelligence | Investment Management |
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2019 | 2019 |
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Portfolio and Investment Management | Investment Management |
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1998 | 1998 |
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KLP PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2020 | 2020 |
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Data Migration | PaaS |
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2020 | 2021 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at KLP
Apps Being Evaluated by KLP Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||