AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Knot Genie Tech Stack and Enterprise Applications

Knot Genie ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Enterprise Payment Processing ERP n/a 2021 2021
In 2021, Knot Genie deployed PayPal Enterprise as its Payment Processing solution on its public website. The small professional services firm, based in the United States with roughly 10 employees, implemented PayPal Enterprise to handle customer payments and to serve as the primary checkout and authorization layer for online bookings and purchases. PayPal Enterprise was configured to deliver a hosted checkout flow, payment gateway services, tokenization for card-on-file use cases, and programmatic APIs for payment authorization and settlement. The implementation leverages PayPal Enterprise merchant services and the vendor dashboard for transaction management, dispute handling, and reconciliation workflows, and includes standard Payment Processing elements such as card and PayPal wallet acceptance and configurable fraud screening. Integration architecture centers on embedding PayPal Enterprise checkout components into Knot Genie’s website, with server-side API interactions used for order capture and confirmation. Operational ownership and day-to-day controls are organized around finance and customer operations for transaction monitoring and refunds, with administration performed through the PayPal Enterprise console and governance focused on centralized payment controls and secure credential management consistent with Payment Processing practices.
Knot Genie Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Knot Genie deployed Microsoft 365 to establish a cloud-first Collaboration platform for its professional services business. The small US firm of roughly 10 employees uses Microsoft 365 as the primary collaboration layer, including visible Microsoft 365 functionality on its public website to support client interactions and document access. The implementation centers on standard Microsoft 365 capabilities, with cloud email and calendaring, SharePoint and OneDrive based document management and file sharing, and Microsoft Teams for synchronous collaboration and internal communications. Configuration emphasis is on tenant-level provisioning, user licensing, and role based access to align collaboration tools with client engagement workflows. Operational coverage is across core business functions that include client service delivery, internal project coordination, and marketing content surfaced on the company website. Governance is implemented through the Microsoft 365 admin model with administrative controls for user accounts and data access, and lightweight process controls to manage external document sharing and site level permissions.
Collaboration Collaboration 2020 2020
Knot Genie eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopify Legacy Shopify eCommerce eCommerce n/a 2017 2017
In 2017, Knot Genie implemented Shopify for its eCommerce storefront on https://www.knotgenie.com/. The Shopify deployment serves as the company public shopfront and hosting layer, enabling product listing, cart and checkout workflows, and web-based order intake. This configuration aligns with the company profile as a 10 person professional services firm selling directly to consumers online. Configuration and functional scope include standard eCommerce modules such as product catalog management, pricing and promotions configuration, checkout orchestration, and order management. Operational coverage focuses on online sales, fulfillment workflows, customer service, and marketing activities driven through the Shopify storefront. Governance and ongoing administration are handled within the small company structure, with Shopify acting as the primary commerce platform for website transactions.
eCommerce eCommerce 2020 2020
Knot Genie CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2015 2015
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2018 2018
Knot Genie TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2019
Knot Genie IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Knot Genie

First Name Last Name Title Function Department Email Phone
Founder CXO Finance
Fundraising & Wholesale Representative Manager Operations
President CXO Finance

Apps Being Evaluated by Knot Genie Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Knot Genie IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Knot Genie digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Knot Genie Technographics
Knot Genie is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Knot Genie operates a diverse technology stack with applications such as PayPal Enterprise, Microsoft 365 and Shopify, covering areas like Payment Processing, Collaboration and eCommerce.
Knot Genie has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Microsoft and Shopify.
Knot Genie recently adopted applications including PayPal Enterprise in 2021, Microsoft 365 in 2020 and GoDaddy Webmail in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Knot Genie’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Knot Genie’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Knot Genie technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.