Knowlarity Communications
AWFIS, Ambience Mall, 7th Floor, Gate No. - 4, Ambience Island, NH8,
Gurugram, 122002,
India
Gurugram, 122002,
India
91 18 0102 0340
Professional Services
Knowlarity Communications Technographics
Knowlarity Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Knowlarity Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Knowlarity Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Knowlarity Communications has purchased the following applications: SAP Business One for ERP Financial in 2017, Amara hireXP ATS for Applicant Tracking System in 2018, TeamSupport SnapEngage for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Knowlarity Communications is running and its propensity to invest more and deepen its relationship with SAP , VA Tech Ventures , Amara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Knowlarity Communications revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Knowlarity Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Knowlarity Communications Tech Stack and Enterprise Applications
Knowlarity Communications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Odoo Open Source ERP | SAP Business One | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Knowlarity Communications implemented SAP Business One as its ERP Financial application, replacing Odoo Open Source ERP to centralize finance and statutory accounting across five legal entities. The implementation was led by the Financial Controller between May 2017 and January 2018 and targeted monthly financial closure and MIS reporting for a finance organization of eight FTEs.
SAP Business One was configured to support core financial accounting workflows, accounts payable and receivable processes, monthly close automation, and GST-specific tax compliance. The deployment emphasized statutory compliance configuration for local taxes and GST, and it captured controls and bookkeeping required for FDI filings and Capex versus Opex tracking.
Operational coverage included pan India operations and outside India entities, with the application used by finance, legal, and audit stakeholders to standardize reporting and monthly close cadence. SAP Business One provided a single financial record for vendor and customer transaction review and for coordination of working capital activities managed with banks and NBFCs.
Governance changes accompanied the technical rollout, with the Financial Controller instituting SOPs for internal controls and enterprise risk management, and owning the rollout, vendor negotiations, and audit coordination. The program also embedded processes for supporting Big Four audit cycles and for ongoing statutory compliance management.
The SAP Business One implementation and GST localization supported smoother audit completion and centralized statutory accounting responsibilities including GST and FDI related filings, while also creating a standardized monthly financial close and MIS reporting framework across entities.
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Expense Management | ERP |
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2018 | 2019 |
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Knowlarity Communications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amara | Legacy | Amara hireXP ATS | Applicant Tracking System | HCM | n/a | 2018 | 2019 |
In 2018 Knowlarity Communications implemented Amara hireXP ATS as an Applicant Tracking System to centralize Talent Acquisition and Employer Branding activities. The deployment supported a PAN India Talent Management function led by five full time recruiters, aligning the Amara hireXP ATS with recruitment marketing practices rather than transactional hiring workflows.
The Amara hireXP ATS implementation focused on standard applicant tracking capabilities, including candidate sourcing and pipeline management, interview scheduling automation, and structured onboarding handoffs. The team reconfigured hiring workflows to shift from recruitment selling to recruitment marketing, and implemented a recognition and rewards framework alongside candidate-facing employer brand content to improve applicant quality and volume.
Operationally the Amara hireXP ATS was managed in tandem with HRMS work on People Strong, with projects scoped to link ATS hiring outputs to onboarding and HR records as part of the broader HR systems program that migrated HRMS from Flexiele to People Strong. The rollout encompassed end to end hiring for special programs, including a women returnees hiring initiative run with Sheroes, indicating cross-functional coordination between TA, HR operations, and external program partners.
Governance changes included revised TA processes, formalized recruitment-marketing workflows, and expanded talent engagement practices such as pulse checks, skip-levels, and health and wellness programming to support retention and employer brand goals. The implementation and process shift were credited with a drastic improvement in the quality and quantity of applicants and supported a larger objective of positioning Knowlarity Communications as a more loved employer.
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Core HR | HCM |
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2018 | 2019 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Knowlarity Communications AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 Knowlarity Communications implemented TeamSupport SnapEngage to add on-site conversational capability. TeamSupport SnapEngage is deployed as an embedded chat widget on Knowlarity's public website and is categorized as Chatbots and Conversational AI, providing a customer-facing channel for support and lead engagement.
The deployment leverages standard Chatbots and Conversational AI functional modules such as live chat session handling, canned responses and templated replies, proactive chat invitations, offline messaging and chat transcript capture, along with analytics telemetry for usage and engagement reporting. Operational ownership is aligned with Knowlarity's web and customer support teams who manage widget configuration, session routing rules, agent availability windows and knowledge base content, with governance focused on chat availability and escalation workflows. Knowlarity Communications TeamSupport SnapEngage Chatbots and Conversational AI customer support relationship is visible through the on-site integration and the product's role in visitor engagement and support intake.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Knowlarity Communications Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Knowlarity Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Knowlarity Communications eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Knowlarity Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience, CRM | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Knowlarity Communications ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Knowlarity Communications PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Knowlarity Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Knowlarity Communications CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Knowlarity Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Associate Director - F&A | Director | Finance | |
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Management Information Systems Manager | Manager | IT | |
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Senior Manager HR Operations | Manager | HR | |
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Apps Being Evaluated by Knowlarity Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Knowlarity Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Knowlarity Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Knowlarity Communications Technographics
Knowlarity Communications is a Professional Services organization based in India,
with around 650 employees and annual revenues of $35.0 million.
Knowlarity Communications operates a diverse technology stack with applications such as
SAP Business One, Amara hireXP ATS and TeamSupport SnapEngage,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Knowlarity Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Amara and TeamSupport.
Knowlarity Communications recently adopted applications including
Salesforce Chat (formerly Salesforce Live Agent) in 2021, Salesforce Marketing Cloud in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Knowlarity Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Knowlarity Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Knowlarity Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.