HalpaHallin Technographics
HalpaHallin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HalpaHallin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 HalpaHallin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HalpaHallin has purchased the following applications: Adobe Commerce (ex Magento) for eCommerce in 2021, Zendesk Service for Customer Support in 2017, Intuit Mailchimp Mandrill for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HalpaHallin is running and its propensity to invest more and deepen its relationship with Adobe Systems , Klevu , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HalpaHallin revenues, which have grown to $346.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HalpaHallin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HalpaHallin Tech Stack and Enterprise Applications
HalpaHallin eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, HalpaHallin implemented Adobe Commerce (ex Magento) to power its public online storefront, establishing a dedicated eCommerce channel for the Finland-based retail chain. The deployment uses Adobe Commerce (ex Magento) on the corporate website to manage customer-facing catalog, merchandising, and checkout workflows for the retailer’s online operations.
The implementation configures standard Adobe Commerce capabilities including catalog management, product information and pricing, content management for storefront pages, promotion and discount engines, shopping cart and checkout processing, and order management functionality. Adobe Commerce (ex Magento) is positioned to support merchandising and digital marketing workflows alongside operational eCommerce activities.
Operational scope centers on online retail functions across HalpaHallin’s Finland footprint, with the platform supporting merchandising teams, online marketing, customer service for order inquiries, and eCommerce operations for daily storefront management. Governance emphasizes catalog governance, content authoring and approval workflows, promotional calendar coordination, and centralized storefront configuration to maintain consistency across product and pricing updates.
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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HalpaHallin CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017 HalpaHallin implemented Zendesk Service on its website to establish a centralized Customer Support channel. The deployment uses Zendesk Service as a cloud-hosted support platform embedded via a website web widget and managed by the retailer's customer service organization.
The implementation concentrates on core ticketing and case management, web-based self-service and help center capabilities, and agent queue routing. Configuration work included custom ticket fields, priority-driven routing, macro responses and workflow rules to standardize agent triage and escalation within Zendesk Service.
Operational scope covers online customer service and digital channel support across HalpaHallin's Finland operations, consolidating website-sourced inquiries into a single Zendesk Service instance. Governance formalized role-based agent access, support queue ownership and ongoing knowledge base maintenance to sustain support workflows and operational accountability.
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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HalpaHallin PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2017 | 2017 |
In 2017 HalpaHallin implemented Intuit Mailchimp Mandrill to provide Transactional Email capabilities for its website. The deployment focused on programmatic, event-driven customer communications such as checkout confirmations, shipping notifications and account authentication flows, leveraging Mandrill's transactional delivery and templating features. HalpaHallin Intuit Mailchimp Mandrill Transactional Email became the core outbound messaging layer for the retailer's online commerce channel.
Technically the integration was implemented via SMTP and API connections between the website backend and Intuit Mailchimp Mandrill, with API keys, sending domain configuration and webhook endpoints used to surface delivery, bounce and suppression events back into operational workflows. Operational scope covered Finland-based e-commerce and customer service workflows, and governance centered on template version control and sending domain policies to maintain consistent branding and deliverability. The implementation emphasized transactional templates, deliverability controls and event webhooks as primary functional modules within Intuit Mailchimp Mandrill.
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HalpaHallin IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at HalpaHallin
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by HalpaHallin Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-23 | HalpaHallin | Evaluated | Qlik | Qlik Sense | Analytics and BI | Analytics and BI |