Komatsu
8770 W Bryn Mawr Ave,
Chicago, 60631, IL,
United States
Chicago, 60631, IL,
United States
1 866-754-5435
Manufacturing
Komatsu Technographics
Komatsu Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Komatsu and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17300 Komatsu employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Komatsu has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2008, SAP SuccessFactors Employee Central for Core HR in 2014, Solifi Portfolio Management (ex InfoLease) for Lease Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Komatsu is running and its propensity to invest more and deepen its relationship with Serrala , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Komatsu revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Komatsu intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Komatsu Tech Stack and Enterprise Applications
Komatsu ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP | HOV Services | 2008 | 2008 |
In 2008, Komatsu implemented Serrala FinanceSuite Accounts Payable as its AP Automation solution to centralize and standardize invoice processing within the finance organization. The program was executed in collaboration with HOV Services, and the HOV Dolphin system was integrated as a third party processing enhancement to improve invoice throughput and handling.
Serrala FinanceSuite Accounts Payable was configured to support core AP Automation functional workflows, including invoice capture and digital imaging, automated workflow routing, exception resolution, and vendor invoice lifecycle management. Configuration work focused on rules-based invoice routing and exception queues to reduce manual touchpoints within Komatsu accounts payable operations.
Integration scope explicitly included the Serrala FinanceSuite Accounts Payable connection to the HOV Dolphin processing service, creating an operational pipeline between automated capture and downstream AP processing tasks. The implementation was structured around Komatsu's centralized accounts payable function, aligning the Serrala application with existing AP roles and processing handoffs used by the Komatsu finance organization in the United States.
Governance and rollout were managed jointly by Komatsu and HOV Services from project inception, with phased configuration, testing, and operational cutover led by the shared implementation team. Process mapping, automation rule tuning, and staff onboarding were emphasized to embed the Serrala FinanceSuite Accounts Payable workflows into Komatsu's AP governance and day to day processing practices.
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ERP Financial | ERP |
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2015 | 2015 |
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ERP Financial | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2015 | 2015 |
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Komatsu HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2014 | 2015 |
In 2014 Komatsu implemented SAP SuccessFactors Employee Central as its Core HR system. The deployment established SAP SuccessFactors Employee Central alongside SAP HR and SAP ECC integrations, and incorporated SuccessFactors modules for Employee Central, Performance Management, Recruitment and Compensation.
Implementation configuration focused on Core HR data model alignment between SAP HR and SuccessFactors Employee Central, role and security configuration for HR and talent processes, and orchestration of module-specific workflows for performance, recruitment, and compensation management. The project team managed the progress of unit testing and end to end testing across SuccessFactors Employee Central and SAP HR to validate master data flows and transactional HR events.
Integrations included point to point and middleware-based interfaces between SAP SuccessFactors Employee Central and SAP ECC, with explicit emphasis on interface validation, data mapping, and reconciliation for employee master records, recruitment feeds, performance results, and compensation adjustments. Operational coverage centered on HR, talent acquisition, performance management, and compensation functions within Komatsu, aligning transactional HR processing across on-premise SAP HR and cloud SuccessFactors components.
Governance activities documented and tracked testing progress, coordinated integration and interface verification across HR and IT stakeholders, and structured cutover checks to ensure continuity of HR operations. The narrative emphasizes the technical integration and testing regimen for SAP SuccessFactors Employee Central as the Core HR application at Komatsu.
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Learning and Development | HCM |
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2014 | 2015 |
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Performance and Goal Management | HCM |
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2013 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Talent Management | HCM |
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2014 | 2015 |
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Workforce Management | HCM |
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2022 | 2022 |
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Komatsu ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solifi | Legacy | Solifi Portfolio Management (ex InfoLease) | Lease Management | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, Komatsu implemented Solifi Portfolio Management (ex InfoLease) to centralize lease accounting and operational workflows for its finance arm, aligning the deployment with the companys Lease Management needs. The Solifi Portfolio Management implementation targeted Komatsu Financials wholesale, retail and operating lease financing activities supporting more than 40 contracted distributors and the broader dealer network.
The deployment configured core Lease Management capabilities including portfolio accounting, contract lifecycle management, billing and invoicing, asset tracking and collections workflow automation, together with reporting and compliance modules typical of the category. Solifi Portfolio Management was sized and configured to handle retail and leasing balances in excess of $1.4 billion, wholesale balances approaching $700 million, and receivables for over 20,000 customers.
Operational coverage focused on Komatsu Financials operations and finance functions across North America, encompassing approximately 300 locations and the distributor wholesale network. The system supported distributor onboarding, contract administration, recurring billing cycles and the orderly liquidation of receivables managed by the operations department.
Governance emphasized centralized portfolio administration, standardized contract templates, and audit trails for collections and accounting to enforce consistent collection techniques and sound audit practices across sites. The implementation positioned Solifi Portfolio Management as the system of record for Lease Management within Komatsu Financial, improving visibility into contract status, receivables and portfolio-level reporting.
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Komatsu Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Data Warehouse | Analytics and BI |
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2016 | 2017 |
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Komatsu Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Komatsu Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Komatsu CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Komatsu ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Komatsu TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Komatsu IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Komatsu CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Komatsu Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Komatsu
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information & Innovation Officer (CIO) President, Information Strategy Division | CXO | IT | |
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CFO | CXO | Finance | |
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Business Intelligence Manager | Manager | IT | |
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Manager, Corporate Strategy and Analytics | Manager | Finance | |
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Vice President, Information, Analytics and Strategy | VP | IT | |
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Senior Manager Analytics | Manager | IT | |
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Senior Manager of Data Solutions | Manager | IT | |
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Gerente | CXO | Finance | |
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COO | CXO | Finance | |
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Sales Director | Director | Sales | |
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CFO | CXO | Finance | |
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VP, Treasurer | VP | Treasury | |
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CIOEurope | CXO | Finance | |
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Director Financial Planning | Director | Finance | |
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Manager, Corporate Strategy and Analytics | Manager | Finance | |
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Controller | Director | Finance | |
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Director, IT Enterprise Servic | Director | IT | |
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Director of IT Strategy | Director | IT | |
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Manager Enterprise Solutions | Manager | Finance | |
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Deputy Director, Business Solutions | Director | Finance | |
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Accounting Administrator | Manager | Finance | |
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Purchasing Manager | Manager | Procurement | |
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Accounting Administrator | Manager | Finance | |
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Director IT, ERP | Director | Finance | |
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Director, HRIS | Director | HR | |
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President and COO | CXO | Finance | |
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Senior Manager, Payroll | Manager | HR | |
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General Manager, HR | Manager | HR | |
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Senior Manager Human Resources | Manager | HR | |
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Vice President, Compensation & Benefits/Director, Human Resources | Director | HR | |
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Corporate HR Manager | Manager | HR | |
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Director, Human Resources | Director | HR | |
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Director of Business Solutions | Director | Finance | |
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Apps Being Evaluated by Komatsu Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Komatsu IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Komatsu digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Komatsu Technographics
Komatsu is a Manufacturing organization based in United States,
with around 17300 employees and annual revenues of $2.30 billion.
Komatsu operates a diverse technology stack with applications such as
Serrala FinanceSuite Accounts Payable, SAP SuccessFactors Employee Central and Solifi Portfolio Management (ex InfoLease),
covering areas like AP Automation, Core HR and Lease Management.
Komatsu has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, SAP and Solifi.
Komatsu recently adopted applications including
UKG Pro Workforce Management (Ex UKG Dimensions) in 2022, Salesforce Pardot in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Komatsu’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Komatsu’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Komatsu technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.