AI Buyer Insights:

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● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

Kompas Cyber MediaP T
Location
Gedung Kompas Gramedia Unit Ii Lt. 5 Jalan Palmerah Selatan No.22 – 28,
Jakarta, 10270,
Indonesia
Website
https://www.kompas.com/
Phone
62 21 5350 377
Artw industry
Media
Employee
Revenue

Kompas Cyber MediaP T Technographics

Kompas Cyber MediaP T Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Kompas Cyber MediaP T and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Kompas Cyber MediaP T employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Kompas Cyber MediaP T has purchased the following applications: JavaScript for Apps Development in 2023, Amazon CloudFront for Content Delivery Network in 2023, Mekari Qontak for CRM in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Kompas Cyber MediaP T is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , Mekari or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Kompas Cyber MediaP T revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kompas Cyber MediaP T intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Kompas Cyber MediaP T Data, Technology Stack, and Enterprise Applications
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Oracle Legacy JavaScript Apps Development PaaS n/a 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon CloudFront Content Delivery Network IaaS n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Mekari Legacy Mekari Qontak CRM CRM n/a 2024 2024 In 2024, Kompas Cyber MediaP T deployed Mekari Qontak to centralize omnichannel customer service and standardize CRM operations. The Mekari Qontak deployment focused on the CRM category and targeted customer solution workflows across Kompas's Indonesia operations. Implementation included AI-assisted chat for real-time agent support, omnichannel ticketing and routing to consolidate channels into a single case management flow, and SLA and scorecard monitoring to enforce response targets. Configuration emphasized agent queueing, automated routing rules, and dashboard reporting for service-level visibility and operational monitoring. Operational scope centered on the customer solution team and customer-service processes within Indonesia, aligning the platform with media-specific engagement patterns. Per the vendor case study, Kompas reported approximately 67% productivity improvement for the customer solution team and a reduction of average response time to under 10 minutes after the Mekari Qontak deployment. Governance changes included formalizing SLA-driven workflows and scorecard-based performance monitoring, with process adjustments to escalation and case ownership to operationalize the new CRM controls. The deployment positioned Mekari Qontak as the centralized CRM engine for customer service at Kompas, supporting ongoing monitoring and agent-assisted AI interactions.
Digital Advertising Platform CRM 2023 2023
Tag Management CRM 2023 2023
IT Decision Makers and Key Stakeholders at Kompas Cyber MediaP T
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Kompas Cyber MediaP T Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Kompas Cyber MediaP T Technographics

Kompas Cyber MediaP T is a Media organization based in Indonesia, with around 60 employees and annual revenues of $7.0 million.

Kompas Cyber MediaP T operates a diverse technology stack with applications such as JavaScript, Amazon CloudFront and Mekari Qontak, covering areas like Apps Development, Content Delivery Network and CRM.

Kompas Cyber MediaP T has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Amazon Web Services (AWS) and Mekari.

Kompas Cyber MediaP T recently adopted applications including Mekari Qontak in 2024, JavaScript in 2023 and Amazon CloudFront in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Kompas Cyber MediaP T’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Kompas Cyber MediaP T’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Kompas Cyber MediaP T technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.