Springfield, 45502, OH,
United States
KonecranesUSA Technographics
KonecranesUSA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KonecranesUSA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 KonecranesUSA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KonecranesUSA has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2010, SAP SuccessFactors Recruiting for Recruiting, Applicant Tracking System in 2018, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KonecranesUSA is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KonecranesUSA revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KonecranesUSA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers, including manufacturing and process industries, shipyards, ports and terminals. Regardless of your lifting needs, Konecranes is committed to providing you with lifting equipment and services that increase the value and effectiveness of your business. We have always been dedicated to improving efficiency and performance of businesses in all types of industries. And we have done this by continuously providing lifting equipment and services people can trust. When you choose Konecranes, you acquire a unique source of global experience and knowledge combined with local know-how to empower your lifting solutions and increase your safety and productivity.
KonecranesUSA Tech Stack and Enterprise Applications
KonecranesUSA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, KonecranesUSA implemented Microsoft Dynamics GP as its ERP Financial system. The deployment centralized core financial functions across accounting, purchasing, contract human resource workflows, and operations, with operational coverage extending to supervision of as many as 14 offices under a consolidated finance and operations remit.
Microsoft Dynamics GP was configured to support daily accounting and purchasing processes and to provide a common general ledger and transaction processing foundation for contract HR activities. Implementation activities emphasized learning and adoption, including meeting with team leaders to determine department training requirements, planning and delivering workshops and seminars, conducting live and virtual training, facilitating focus groups, and creating teaching materials to train and support Microsoft Dynamics Great Plains users.
Governance and operationalization focused on site-level supervision and structured learning experiences to standardize workflows and escalate complex issues to centralized support. The program combined hands-on user training with ongoing user support and supervision of daily accounting and operations across multiple offices, aligning Microsoft Dynamics GP ERP Financial capabilities with the companys accounting, purchasing, HR contract administration, and operations functions.
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ERP Financial | ERP |
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2015 | 2015 |
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KonecranesUSA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 KonecranesUSA implemented SAP SuccessFactors Recruiting as its applicant tracking system. The rollout uses SAP SuccessFactors Recruiting Management as the ATS on the company career site at https://career5.successfactors.eu/careers?company=Konecranes, establishing the public application intake and requisition posting channel for corporate hiring.
The implementation of SAP SuccessFactors Recruiting addresses the Recruiting,Applicant Tracking System requirements for KonecranesUSA's talent acquisition function. Configuration focuses on core Recruiting Management capabilities, including requisition creation and approval workflows, candidate profile and resume capture, application lifecycle tracking, interview scheduling workflows, and offer routing, aligned to standard applicant tracking processes.
Deployment is based on the SAP SuccessFactors cloud SaaS model and is operated through the public careers portal, providing a centralized pipeline for HR and recruiting teams. Governance was implemented through role based permissions and configured hiring workflows to control recruiter and hiring manager access, with the system instrumental in standardizing candidate intake and recruitment process orchestration across the organization.
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KonecranesUSA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, KonecranesUSA deployed LiveChat on their website. The implementation uses LiveChat as a cloud-hosted web chat widget to provide real-time customer engagement and messaging, positioning the application within the Chatbots and Conversational AI category. LiveChat is implemented as the primary web-facing conversational layer, embedded in site pages to capture inbound site inquiries and initiate synchronous interactions with visitors.
The deployment emphasized customer-facing workflows, routing inbound website conversations to support and sales agents while capturing chat transcripts and visitor context for follow-up. Configuration work concentrated on agent queues, canned responses, and session logging to standardize responses and enable handoffs to human agents. Governance focused on defining agent roles, operating hours, and chat handling procedures to operationalize LiveChat across customer service and sales functions.
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KonecranesUSA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2009 | 2009 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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CRM | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2016 | 2016 |
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KonecranesUSA Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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KonecranesUSA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at KonecranesUSA
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by KonecranesUSA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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