Kringle Candle Company
31 Kringle Drive,
Bernardston, 1337, MA,
United States
Bernardston, 1337, MA,
United States
1 413-648-3077
Manufacturing
Kringle Candle Company Technographics
Kringle Candle Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kringle Candle Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Kringle Candle Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kringle Candle Company has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2016, Tidio Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kringle Candle Company is running and its propensity to invest more and deepen its relationship with Sage , Amazon Web Services (AWS) , Tidio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kringle Candle Company revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kringle Candle Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kringle Candle Company Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Kringle Candle Company implemented Sage Business Cloud X3 (ex Sage ERP X3) to manage core ERP Financial operations. The deployment centralized accounts payable and accounts receivable workflows for a 150 person manufacturing business with retail and wholesale channels, aligning AP and AR processes with formal financial controls.
Sage Business Cloud X3 was configured to verify, analyze and complete payable and receivable transactions, maintaining aging accounts for both payable and receivable ledgers. Functional configuration emphasized invoice verification, payment scheduling and disbursement preparation with authorization gates, receivable processing, and credit card authorization handling for wholesale orders. Banking and reconciliation capabilities were applied to support preparation of daily banking activities and reconciliation of statements and company transactions across manufacturing and retail streams.
Operational coverage included finance, manufacturing operations and retail wholesale order processing, with system-driven research and reconciliation of open purchase orders to validate receiving and proper invoicing. Configuration surfaced PO exceptions and supported reconciliation workflows used by accounting to resolve receipting and invoicing discrepancies.
Governance incorporated structured approval workflows for payment authorization and recurring reconciliation procedures to support day to day cash management and auditability. Role based access controls and segregation of duties were applied to separate accounting responsibilities across AP, AR and treasury related functions.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Kringle Candle Company implemented Tidio Live Chat on its public website as a front‑facing customer engagement channel. Tidio Live Chat is positioned within the Chatbots and Conversational AI category and was deployed to support e commerce customer inquiries and real time support workflows across the company website.
The deployment centers on a web embedded chat widget that provides live agent messaging combined with automated chatbot flows, visitor session tracking, and canned response orchestration, consistent with Chatbots and Conversational AI functional modules. Operational coverage is focused on customer support and online sales touchpoints, where the application performs initial visitor triage and routes complex conversations to human agents. Governance was organized around web channel management and conversational workflow configuration, with internal teams responsible for updating bot scripts and agent handoff rules to maintain consistent customer interactions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Kringle Candle Company implemented Google Workspace (Formerly Google G-Suite) to consolidate core Collaboration capabilities across its 150-employee manufacturing organization in the United States. Google Workspace (Formerly Google G-Suite) was provisioned as a cloud-hosted SaaS platform to provide corporate email, calendar, and document collaboration for corporate functions and site-level teams, establishing a single domain for user identity and group communication.
Deployment focused on standard Collaboration modules including Gmail for enterprise email, Google Drive and Google Docs for document storage and collaborative editing, Google Calendar for scheduling, and the Google Workspace admin console for domain management and user provisioning. The company’s public website source indicates active use of Google Workspace assets alongside web operations, and governance was implemented through domain-level administration, group-based access controls, and email routing policies to support administrative, marketing, operations, and finance workflows.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kringle Candle Company
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Kringle Candle Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kringle Candle Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kringle Candle Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kringle Candle Company Technographics
Kringle Candle Company is a Manufacturing organization based in United States,
with around 150 employees and annual revenues of $25.0 million.
Kringle Candle Company operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Tidio Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Kringle Candle Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Tidio and Google.
Kringle Candle Company recently adopted applications including
Shopify in 2021, Yotpo Reviews in 2021 and WeCommerce Stamped.io Reviews and Ratings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kringle Candle Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kringle Candle Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kringle Candle Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.