Krispy Kreme
2116 Hawkins Street,
Charlotte, 28203, NC,
United States
Charlotte, 28203, NC,
United States
1 800-457-4779
Consumer Packaged Goods
Krispy Kreme Technographics
Krispy Kreme Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Krispy Kreme and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22800 Krispy Kreme employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Krispy Kreme has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, ECI Macola for Manufacturing ERP, Distribution ERP in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Krispy Kreme is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , Workstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Krispy Kreme revenues, which have grown to $1.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Krispy Kreme intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Krispy Kreme Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Krispy Kreme selected Oracle E-Business Suite as its enterprise resource planning platform to support its expanding global business. The selection targeted ERP Financial capabilities, and the company announced a phased implementation with a planned first-phase go-live in the second or third quarter of 2014.
The implementation centered on Oracle E-Business Suite financial management functions, configured to provide core financial controls and enterprise financial reporting. Implemented capabilities focused on General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, budgeting and financial reporting modules to centralize accounting and enable consolidated financial close across corporate, wholesale and franchise operations.
Integration work for the deployment emphasized aligning the Oracle E-Business Suite with transaction streams from retail and wholesale channels, franchise accounting feeds, and consolidation workflows to support global reporting. Technical and functional workstreams concentrated on standardizing the chart of accounts, enabling multi-entity rollups and intercompany reconciliation, and formalizing order-to-cash financial handoffs to improve consistency of financial data across regions.
Governance and rollout followed a phased program approach, instituting centralized finance governance and change control to manage subsequent waves of Oracle application rollout. Krispy Kreme stated it expects the Oracle E-Business Suite to streamline processes and drive efficiencies, support better decision-making, and help accomplish strategic growth objectives, noting those outcomes as forward-looking statements in the announcement.
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Krispy Kreme implemented iCIMS Recruit Applicant Tracking System as their Applicant Tracking System and embedded it as the external careers portal experience on their corporate website. iCIMS Recruit Applicant Tracking System is presented on the public career site at https://teammembers-krispykreme.icims.com/ and serves as the primary channel for job posting and online application capture for the company.
The deployment leverages standard Applicant Tracking System capabilities, including job requisition posting, online application intake through the career site, candidate profile management, pipeline staging and recruiter workflow orchestration to support recruitment and hiring functions. Operational governance emphasizes centralized applicant intake and standardized recruiter and hiring manager workflows, with configuration of application forms, status mappings and role based access controls to align corporate and store hiring processes.
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2008 | 2008 |
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Scheduling | HCM |
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2008 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Macola | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2010 | 2011 |
In 2010, Krispy Kreme deployed ECI Macola as its Manufacturing ERP,Distribution ERP to centralize packaging item management and distribution inventory controls. The ECI Macola implementation was operated on an AS400 platform for packaging item master maintenance and new part setup, supporting the Packaging Commodity team responsible for procurement and packaging budget administration.
Configuration and functional modules focused on item master, purchasing, inventory control and MRP workflows to maintain availability to distribution centers. ECI Macola was configured for packaging part creation and approval workflows, and used to capture packaging specifications and routing in coordination with Research and Development for design approvals.
Operational coverage emphasized the Packaging Commodity function and integration of operational processes with Marketing to meet promotion deadlines, while stock monitoring and replenishment logic supported distribution center availability. The system supported purchasing decisions including supplier awarding and consolidation to concentrate supply and reduce logistics complexity.
Governance included formalized Packaging Policies and Procedures, a controlled central file providing packaging graphics and specifications to approved users, and documented procedures for packaging design approvals and quality non-conformance handling within the Macola AS400 environment. Reported operational outcomes included supplier consolidation to better accommodate western distribution facilities and procurement savings of $100,000 from label consolidation and $72,000 from can liner consolidation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Krispy Kreme
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Apps Being Evaluated by Krispy Kreme Executives
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FAQ - APPS RUN THE WORLD Krispy Kreme Technographics
Krispy Kreme is a Consumer Packaged Goods organization based in United States,
with around 22800 employees and annual revenues of $1.69 billion.
Krispy Kreme operates a diverse technology stack with applications such as
Oracle E-Business Suite, iCIMS Recruit Applicant Tracking System and ECI Macola,
covering areas like ERP Financial, Applicant Tracking System and Manufacturing ERP, Distribution ERP.
Krispy Kreme has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and ECi Software Solutions.
Krispy Kreme recently adopted applications including
Simpli.fi Media in 2023, SoundHound Houndify AI Platform in 2022 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Krispy Kreme’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Krispy Kreme’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Krispy Kreme technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.