Krispy Kreme UK
Unit 4 Albany Park , Frimley Road,
Camberley, GU16 7PQ,
United Kingdom
Camberley, GU16 7PQ,
United Kingdom
44 12 7660-1170
Consumer Packaged Goods
Krispy Kreme UK Technographics
Krispy Kreme UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Krispy Kreme UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1750 Krispy Kreme UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Krispy Kreme UK has purchased the following applications: Visa Authorize.Net for Payment Processing in 2021, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Krispy Kreme UK is running and its propensity to invest more and deepen its relationship with Visa , Google , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Krispy Kreme UK revenues, which have grown to $148.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Krispy Kreme UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Krispy Kreme UK Tech Stack and Enterprise Applications
Krispy Kreme UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Krispy Kreme UK implemented Visa Authorize.Net for Payment Processing on its public website. The deployment focused on ecommerce checkout authorization and online order transaction processing for operations in the United Kingdom, integrating the Visa Authorize.Net gateway into site checkout flows. Visa Authorize.Net was used to centralize card authorization and capture workflows consistent with Payment Processing platform capabilities.
Integration was executed as a web payment integration connecting the website checkout to Visa Authorize.Net to centralize authorization services and transaction routing. Functional capabilities implemented include real time card authorization, transaction capture, gateway-level fraud screening, and payment tokenization consistent with Payment Processing solutions. Operational coverage centered on ecommerce and payments functions within Krispy Kreme UK and the site checkout touchpoints, with governance attention on payment acceptance workflows, PCI relevant controls, and transaction reconciliation processes.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Krispy Kreme UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2019 | 2019 |
In 2019, Krispy Kreme UK deployed Reward Gateway Employee Reward and Recognition. The deployment uses Reward Gateway Employee Reward and Recognition as an Employee Recognition and Rewards Management solution embedded on the company portal at krispykreme.rewardgateway.co.uk, delivering a branded employee facing rewards experience for the UK workforce and HR functions. The implementation positions the application as the primary recognition and rewards layer supporting HR and People Operations workflows.
The architecture is vendor hosted and surfaced through a web based, branded employee portal, providing a centralized admin console for HR administrators, manager nomination workflows, peer to peer recognition, points currency management, and a rewards catalog with digital gift card fulfillment. Configuration and operational setup focused on role based access, recognition workflow rules, catalog item configuration, and administrator controls for redemption management. Reporting and analytics modules provide engagement and redemption visibility through the Reward Gateway Employee Reward and Recognition interface as accessed via the Krispy Kreme UK site.
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Payroll | HCM |
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2022 | 2022 |
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Krispy Kreme UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Krispy Kreme UK implemented Microsoft 365 to provide enterprise Collaboration capabilities across its UK operations. The company website source explicitly references Microsoft 365, indicating a tenant-level presence that extends into the company digital estate and supports organization-wide collaboration and communication workflows.
Microsoft 365 at Krispy Kreme UK is implemented with the core Collaboration surface area in mind, including corporate email and calendaring, real-time messaging and meetings, intranet and content management, and personal file sync and sharing. The implementation narrative centers on Exchange Online for mail, Microsoft Teams for meetings and chat, SharePoint Online for intranet and content publishing, and OneDrive for user file storage, reflecting standard module usage within Microsoft 365.
Operational coverage is scoped to Krispy Kreme UK and aligns Collaboration functionality with corporate communications, cross-functional collaboration and website-related content publishing. Governance and access control are exercised at the Microsoft 365 tenant level, using Azure Active Directory identity and centralized policy controls alongside SharePoint site governance to manage content lifecycle and collaboration permissions.
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Krispy Kreme UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Krispy Kreme UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Krispy Kreme UK EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Krispy Kreme UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Krispy Kreme UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Krispy Kreme UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Krispy Kreme UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Krispy Kreme UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Krispy Kreme UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Experience and Insights Manager | Manager | Customer Service | |
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Head of Digital Experience | Director | IT | |
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Head of Marketing | Director | Marketing | |
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Director Of IT & Systems | Director | IT | |
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Apps Being Evaluated by Krispy Kreme UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Krispy Kreme UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Krispy Kreme UK digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Krispy Kreme UK Technographics
Krispy Kreme UK is a Consumer Packaged Goods organization based in United Kingdom,
with around 1750 employees and annual revenues of $148.0 million.
Krispy Kreme UK operates a diverse technology stack with applications such as
Visa Authorize.Net, Reward Gateway Employee Reward and Recognition and Microsoft 365,
covering areas like Payment Processing, Employee Recognition and Rewards Management and Collaboration.
Krispy Kreme UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Edenred and Microsoft.
Krispy Kreme UK recently adopted applications including
Frontier eHR Payroll in 2022, OneTrust Cookie Consent in 2022 and Pathwire Mailgun in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Krispy Kreme UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Krispy Kreme UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Krispy Kreme UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.