Krung Thai Bank
Building 1 35 Sukhumvit Road Klong Toey Nua Subdistrict Wattana District,
Bangkok, 10110,
Thailand
Bangkok, 10110,
Thailand
66 2 111 1111
Banking and Financial Services
Krung Thai Bank Technographics
Krung Thai Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Krung Thai Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16421 Krung Thai Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Krung Thai Bank has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2016, Oracle PeopleSoft HCM for Core HR in 2014, IBM BPM Standard for Business Process Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Krung Thai Bank is running and its propensity to invest more and deepen its relationship with Oracle , OpenWay , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Krung Thai Bank revenues, which have grown to $4.89 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Krung Thai Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Krung Thai Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2016 | 2018 |
In 2016, Krung Thai Bank implemented Oracle E-Business Suite as its ERP Financial platform to centralize finance and accounting processes. The deployment focused on the Oracle General Ledger R12 instance as the core financial engine supporting daily operations, monthly close cycles and year end accounting processes.
Configuration and functional work concentrated on General Ledger capabilities, development of accounting rules for automated journal entry to support IFRS9, and implementation of tax calculation programs and tax reports within Oracle E-Business Suite. Technical deliverables included PL/SQL development, use of Oracle development tools and XML Publisher to modify reports, correct coding errors and upgrade reporting interfaces.
Existing reports and integrations were revised and interfaces upgraded to improve interoperability and overall performance between the Oracle E-Business Suite instance and surrounding systems. Operational coverage targeted finance and accounting teams with close collaboration with key users in Bangkok to capture business requirements, resolve issues and prioritize enhancements.
Governance activities were led through an Oracle application ownership model that consulted users on priorities, complexities and impacts to produce time and cost estimates, and that sequenced configuration and reporting changes through controlled releases. The Oracle E-Business Suite implementation positioned Oracle E-Business Suite as Krung Thai Bank ERP Financial backbone for general ledger processing, tax calculation and IFRS9 accounting rule automation.
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2014 | 2015 |
In 2014, Krung Thai Bank implemented Oracle PeopleSoft HCM as its Core HR platform to support enterprise HR operations across the organization. The deployment used PeopleSoft HCM 9.2 to establish a centralized HRMS footprint for HR, line managers, and business units covering employee lifecycle processes for a workforce of roughly 16,421 employees.
Configuration work included Employee Self Service and Manager Self Service, HRMS administration, a workforce data model and ongoing data cleansing routines, time and attendance capture, internal transfer workflows, performance management and promotion data support, exit interview processing, and analytic reporting with HR dashboards. Project teams conducted feasibility studies for both standard and customized functions, produced HRMS user story documentation, and supported software QA by creating test cases and participating in system testing for Oracle PeopleSoft HCM.
Operational coverage extended to HR operations and business unit users who received data support for promotions, transfers and internal audit needs, alongside the creation of HRMS admin accounts and user manuals. The implementation involved coordination with IT technical teams and business analysts to align HRMS workflows, testing, and reporting outputs such as turnover rate, staff vacancy rate, personal expense tracking, and performance ranking dashboards.
Governance and process changes emphasized data structure design and data governance to ensure compliance with the Personal Data Protection Act, training programs for new employees on HRMS functions, supervision of day to day HRMS operations including data monitoring and cleansing, and troubleshooting and maintenance authorization for administrators and end users. The program also launched an internal paperless initiative across HR processes to reduce reliance on paper based procedures and to standardize HR service delivery.
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Employee Self Service | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM BPM Standard | Business Process Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Krung Thai Bank implemented IBM BPM Standard as a Business Process Management platform, leveraging IBM BPM 8.5 to build a custom user portal. The engagement focused on applying BPM capabilities to surface task-driven work for bank staff and to centralize task hierarchy within the organizational model.
The implementation integrated coach views and REST APIs to deliver coach based user interfaces, orchestrated process flows, and task management capabilities. A Portal Admin Console was developed to externalize task hierarchy configuration, enabling administrators to restructure task routing and organizational task visibility without code changes, while the solution used process models and service orchestration typical of a Business Process Management deployment.
Princeton Blue Inc provided project management and lead development resources, with a project window from October 2013 to December 2013 and onsite coordination in Malden, MA. Delivery included resource onboarding and scrum based development governance, and the portal incorporated the organization task hierarchy so users could be more accurate and targeted in fulfilling daily tasks.
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Digital Banking | ERP Services and Operations |
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2002 | 2004 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2017 | 2017 |
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Procurement | Procurement |
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2003 | 2003 |
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Procurement | Procurement |
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2003 | 2003 |
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Sourcing | Procurement |
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2003 | 2003 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Treasury Management | TRM |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Krung Thai Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Krung Thai Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Krung Thai Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Krung Thai Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Krung Thai Bank Technographics
Krung Thai Bank is a Banking and Financial Services organization based in Thailand,
with around 16421 employees and annual revenues of $4.89 billion.
Krung Thai Bank operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle PeopleSoft HCM and IBM BPM Standard,
covering areas like ERP Financial, Core HR and Business Process Management.
Krung Thai Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and IBM.
Krung Thai Bank recently adopted applications including
OpenWay Way4 in 2023, Micro Focus IDOL in 2023 and OneTrust Cookie Consent in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Krung Thai Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Krung Thai Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Krung Thai Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.