Kryterion Incorporated
7776 South Pointe Parkway West Suite 250,
Phoenix, 85044, AZ,
United States
Phoenix, 85044, AZ,
United States
1 602-659-4660
Professional Services
Kryterion Incorporated Technographics
Kryterion Incorporated Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kryterion Incorporated and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Kryterion Incorporated employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kryterion Incorporated has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2012, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kryterion Incorporated is running and its propensity to invest more and deepen its relationship with Oracle , LivePerson , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kryterion Incorporated revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kryterion Incorporated intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kryterion Incorporated Tech Stack and Enterprise Applications
Kryterion Incorporated ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Kryterion Incorporated implemented Oracle NetSuite ERP as its ERP Financial solution. The deployment established a cloud native financial management backbone for the company, consolidating transactional finance capabilities under a single Oracle NetSuite ERP instance to support the organization’s finance and accounting functions in the United States.
The implementation configured core financial modules typical of the ERP Financial category, including general ledger, accounts payable, accounts receivable, billing and revenue management, fixed asset accounting, cash management, and financial reporting and dashboards. Oracle NetSuite ERP was used to centralize chart of accounts and to enable standardized accounting periods, multi-currency posting where required, and role based access controls for finance users.
Architecture and operational coverage emphasized a SaaS multitenant model, with Oracle NetSuite ERP providing centralized transactional data, audit trails, and automated approval workflows for invoice lifecycle and order to cash processes. The system supported corporate finance, accounting, billing, and revenue operations workflows, with configuration focused on reconciliation controls and standardized financial close procedures.
Governance and process changes centered on standardizing financial processes, defining approval hierarchies and user provisioning within Oracle NetSuite ERP, and instituting formal month end close and reporting cadences. Implementation activities prioritized configuring internal controls, financial reporting templates, and procedural documentation to align the company’s finance operations to the ERP Financial platform.
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Kryterion Incorporated AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Kryterion Incorporated deployed LivePerson Conversational Cloud on its public website. LivePerson Conversational Cloud is operating as the companys Chatbots and Conversational AI layer for web based customer engagement.
The implementation is configured to host automated messaging and scripted conversational flows alongside live agent escalation, reflecting common Chatbots and Conversational AI capabilities. Configuration work included session based visitor targeting, message templates, and escalation rules to move conversations from automated flows to human agents when required.
Operational coverage is limited to the company website as the channel of engagement, supporting customer facing web workflows and site visitor messaging. Governance emphasizes conversation routing rules, agent response playbooks, and review of conversational scripts and analytics to manage ongoing conversational content and staffing for web channel support.
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Kryterion Incorporated Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Kryterion Incorporated deployed Microsoft 365 to provide Collaboration capabilities for its 70-employee professional services organization in the United States. The implementation places Microsoft 365 on the corporate website and across internal operations, establishing a centralized tenant for email, calendar, and team collaboration. Kryterion Incorporated Microsoft 365 Collaboration supports business functions in delivery, support, and corporate administration.
Configuration emphasized core Collaboration modules, including Exchange Online for email, Microsoft Teams for meetings and persistent chat, SharePoint Online for document management and intranet, OneDrive for user file sync, and Azure Active Directory for identity and user provisioning. Governance centered on centralized user provisioning, role based access controls, and information classification to align with professional services workflows, with administrative management consolidated under a single tenant. The deployment codified standard collaboration workflows for content sharing, meeting coordination, and asynchronous communication across departments.
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Kryterion Incorporated Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Kryterion Incorporated CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Kryterion Incorporated ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Kryterion Incorporated PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Kryterion Incorporated IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Kryterion Incorporated CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kryterion Incorporated
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Scientist and Executive Vice President | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by Kryterion Incorporated Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kryterion Incorporated IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kryterion Incorporated digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kryterion Incorporated Technographics
Kryterion Incorporated is a Professional Services organization based in United States,
with around 70 employees and annual revenues of $7.0 million.
Kryterion Incorporated operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LivePerson Conversational Cloud and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Kryterion Incorporated has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LivePerson and Microsoft.
Kryterion Incorporated recently adopted applications including
6sense Account Engagement Platform in 2023, Acquia Cloud in 2020 and Postmark in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kryterion Incorporated’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kryterion Incorporated’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kryterion Incorporated technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.