AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

NAGRA Kudelski Group Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2016 2016
In 2016 NAGRA Kudelski Group began an engagement in Mountain View, CA to deploy Oracle E-Business Suite for ERP Financial support and to sustain Global Supply Chain System operations across Europe and the United States. The documented engagement timeline runs November 2016 to July 2017 and explicitly covered SCM and financials responsibilities across multiple country footprints. The implementation of Oracle E-Business Suite included core financial modules and transaction processing support, specifically General Ledger, Accounts Payable, iExpense, Install Base, and Service Contracts. Workstreams produced a GL interface from OpenTV France into R12, a pricelist interface into Siebel, and performed item cleanup activities for the UK and France catalogs, aligning master data for finance and supply chain processes. Operational architecture reflected dual-release support, sustaining Oracle 11.5.10 in Europe alongside R12 in the US, with explicit support for a Global Supply Chain System. The team also provisioned organizational setup work for Nagra IP Inc. SFO operating unit, demonstrating cross-instance organizational configuration and instance-to-instance integration patterns within Oracle E-Business Suite. Governance and workflow changes focused on transactional approval and user interface personalization, with customization of requisition approval flows and i-expense workflow to meet internal control requirements, and Oracle Application Framework personalization for Projects and Tasks. The deployment materially touched finance, procurement, supply chain, and service contract operations while embedding integration points between finance and CRM pricing through the pricelist interface to Siebel.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, NAGRA Kudelski Group deployed Hubspot Live Chat on its public website to provide automated conversational touchpoints for prospects and existing customers. The deployment places Hubspot Live Chat in the Chatbots and Conversational AI category and directly supports the company’s customer engagement and web support functions. Implementation centered on the Hubspot Live Chat widget embedded across key marketing and product pages, with configuration of proactive welcome messages, predefined response templates, and lead capture forms. Core Chatbots and Conversational AI workflows were configured for initial intent detection, scripted bot responses, conversation handoff to human agents, and transcript logging for follow up. Technically the implementation was a client-side embedding of Hubspot Live Chat into the site front end, scoped to public-facing web properties. Operational ownership is shared between digital marketing and customer support, who manage chat content, routing rules, and escalation criteria that determine when conversations move from automated flows to live agents. Governance was organized around centralized control of conversation flows and access to chat configuration within Hubspot, with policies for data capture and privacy applied to chat transcripts and lead records. Rollout followed an iterative page-by-page approach, with marketing-led content tuning and support teams defining operational escalation and triage workflows.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, NAGRA Kudelski Group implemented Microsoft 365 to provide cloud-based Collaboration capabilities for its professional services and corporate functions. The public site footprint indicates Microsoft 365 was adopted to centralize productivity and content collaboration across the organization. The deployment centers on Microsoft 365 core services, including Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for messaging and meetings, OneDrive for personal file synchronization, and Office applications for authoring. Configuration activity would include mailbox and site provisioning, Teams channel and policy design, and tenant storage and retention settings to support collaborative workflows. Operational architecture uses Microsoft 365 as a cloud SaaS tenant with centralized administration and Microsoft identity services for authentication and access control to enable single sign-on and conditional access for users and devices. Integration points are organized around directory synchronization, secure email routing, and content governance to align Collaboration with corporate authentication and endpoint management frameworks. Governance focuses on tenant-level administration, role-based access controls, and Microsoft 365 compliance features such as eDiscovery and data loss prevention to enforce information handling and collaboration policies. The Microsoft 365 implementation positions NAGRA Kudelski Group to manage Collaboration and productivity standards across its professional services operations.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at NAGRA Kudelski Group

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Apps Being Evaluated by NAGRA Kudelski Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NAGRA Kudelski Group IT executives and key decision makers. This section highlights NAGRA Kudelski Group's latest recorded technology evaluations, including ASAPP CX for Customer Experience on 2025-09-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NAGRA Kudelski Group digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD NAGRA Kudelski Group Technographics
NAGRA Kudelski Group is a Professional Services organization based in Switzerland, with around 3157 employees and annual revenues of $826.0 million.
NAGRA Kudelski Group operates a diverse technology stack with applications such as Oracle E-Business Suite, Hubspot Live Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
NAGRA Kudelski Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, HubSpot and Microsoft.
NAGRA Kudelski Group recently adopted applications including Hubspot Live Chat in 2021, Hubspot Marketing Automation in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NAGRA Kudelski Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates NAGRA Kudelski Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NAGRA Kudelski Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.