Köln, 50996,
Germany
Kuttenkeuler GmbH Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kuttenkeuler GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Kuttenkeuler GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kuttenkeuler GmbH has purchased the following applications: SMF Service Station Cockpit for Incident Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kuttenkeuler GmbH is running and its propensity to invest more and deepen its relationship with SMF GmbH or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kuttenkeuler GmbH revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kuttenkeuler GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SMF GmbH | Legacy | SMF Service Station Cockpit | Incident Management | ITSM | n/a | 2018 | 2018 | In 2018, Kuttenkeuler GmbH implemented SMF Service Station Cockpit to centralize incident handling for its Oil, Gas and Chemicals operations. The SMF Service Station Cockpit serves as the Incident Management application for Kuttenkeuler GmbH, providing a single system for incident logging, status tracking, and structured ticket lifecycle management across operational sites. The deployment emphasized modules common to incident management, including incident capture and categorization, prioritization and assignment rules, workflow orchestration for escalation, and operational reporting. Configuration work included role based access controls for operations, maintenance, and safety teams, form based incident submission, configurable status states, and audit trails for incident resolution activities. Operational coverage targeted Kuttenkeuler€™s operational and maintenance functions within Germany, with the platform used by field technicians, site supervisors, and central operations staff. Governance changes accompanied the rollout, establishing standardized incident escalation procedures, defined response workflows, and regular incident review meetings to enforce compliance with the new Incident Management processes. |
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