La Banque Postale
115 rue de Sevres,
Paris, 75275,
France
Paris, 75275,
France
33 1 892 705 705
Banking and Financial Services
La Banque Postale Technographics
La Banque Postale Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by La Banque Postale and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32000 La Banque Postale employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that La Banque Postale has purchased the following applications: Docaposte Telecom Expense Management for Expense Management in 2016, Inbenta Chatbot for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems La Banque Postale is running and its propensity to invest more and deepen its relationship with Docaposte , Inbenta Technologies , iAdvize or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing La Banque Postale revenues, which have grown to $10.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for La Banque Postale intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
La Banque Postale Tech Stack and Enterprise Applications
La Banque Postale ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docaposte | Legacy | Docaposte Telecom Expense Management | Expense Management | ERP | n/a | 2016 | 2016 |
In 2016 La Banque Postale implemented Docaposte Telecom Expense Management to centralize oversight of telecom spend and invoicing across the organization. Docaposte Telecom Expense Management is positioned as an Expense Management application supporting telecom cost control, billing reconciliation, and operational finance workflows for the bank.
The implementation emphasized core Expense Management capabilities, including invoice normalization and validation, automated billing reconciliation, inventory and asset tracking for telecom subscriptions, chargeback and cost allocation configuration, and role based approval workflows. Configuration work focused on mapping telecom supplier invoices to standardized charge categories and establishing automated exception handling to reduce manual reconciliation effort.
Operational coverage targeted finance and telecom procurement and operations teams, establishing a single system of record for telecom contracts and recurring charges. The deployment integrated into existing operational processes rather than replacing named upstream systems, enabling centralized reporting and month end close support for telecom expenses while preserving existing supplier relationships.
Governance was structured around centralized ownership of telecom expense policies and standardized approval workflows, with process documentation and staged rollout to business units to align controls and billing approval paths. The implementation reflects an architected approach to Expense Management for a large banking organization, combining invoice automation, inventory control, and policy driven governance under the Docaposte Telecom Expense Management application.
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La Banque Postale AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inbenta Technologies | Legacy | Inbenta Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, La Banque Postale deployed Inbenta Chatbot on its public website using the Inbenta Platform. The Inbenta Chatbot implementation sits in the bank's digital customer service layer and provides automated conversational access to public information, self-service FAQs, and guided user flows, placing the product in the Chatbots and Conversational AI category. The deployment model is web-hosted, leveraging a site-embedded conversational interface to surface knowledge-base driven answers to retail banking customers.
Functional capabilities implemented include natural language understanding, intent recognition, conversational flow orchestration, and direct retrieval from a managed knowledge repository, consistent with Chatbots and Conversational AI implementations. Operational ownership is aligned to digital channels and customer service teams who manage conversational content, intent tuning, and FAQ maintenance, while platform administration is handled through the Inbenta Platform console. Governance focuses on content versioning and conversational script updates to keep web-facing answers aligned with the bank's published information.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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La Banque Postale Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, La Banque Postale implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform across corporate and digital channels. The deployment is visible on the bank website, and Google Workspace (Formerly Google G-Suite) is used to provide cloud native productivity and communication services for employees.
The implementation centers on core Google Workspace capabilities, including Gmail, Drive, Docs, Sheets, Calendar and Meet, managed through the Google Workspace Admin console. These functional modules address email, real time document collaboration, file storage, scheduling and virtual meetings, aligning with standard Collaboration workflows for knowledge work and corporate communications.
Architecturally the deployment follows a cloud first model, with centralized domain and account management in Google Workspace enabling web based access across La Banque Postale properties in France. The configuration supports tenant level administration, folder and sharing controls in Drive, and collaborative document lifecycles in Docs and Sheets, which are typical for enterprise Collaboration implementations.
Governance and operational controls are implemented via Google Workspace administrative features for account provisioning, group policy enforcement, and access management, extending to the bank web presence where Google Workspace services are referenced. The implementation impacts IT, corporate communications and knowledge worker productivity workflows, using Google Workspace as the underlying Collaboration layer.
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La Banque Postale Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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La Banque Postale CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center, Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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La Banque Postale TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2010 | 2010 |
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La Banque Postale PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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La Banque Postale IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at La Banque Postale
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of Treasury | Director | Finance | |
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Head of Asset and Project Finance | Director | Investment | |
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Group Chief Risk Officer | CXO | Risk | |
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IT manager | Manager | IT | |
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Apps Being Evaluated by La Banque Postale Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from La Banque Postale IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the La Banque Postale digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD La Banque Postale Technographics
La Banque Postale is a Banking and Financial Services organization based in France,
with around 32000 employees and annual revenues of $10.50 billion.
La Banque Postale operates a diverse technology stack with applications such as
Docaposte Telecom Expense Management, Inbenta Chatbot and Google Workspace (Formerly Google G-Suite),
covering areas like Expense Management, Chatbots and Conversational AI and Collaboration.
La Banque Postale has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Docaposte, Inbenta Technologies and Google.
La Banque Postale recently adopted applications including
SendinBlue in 2021, Google Workspace (Formerly Google G-Suite) in 2020 and Adobe Experience Manager in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of La Banque Postale’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates La Banque Postale’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete La Banque Postale technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.