Monroe, 48162, MI,
United States
La-Z-Boy Technographics
La-Z-Boy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by La-Z-Boy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10200 La-Z-Boy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that La-Z-Boy has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2013, Sterling Background Check for BackGround Screening in 2021, ERA Environmental Management H&S for Environment, Health and Safety (EHS) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems La-Z-Boy is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing La-Z-Boy revenues, which have grown to $2.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for La-Z-Boy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
La-Z-Boy Tech Stack and Enterprise Applications
La-Z-Boy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 La-Z-Boy implemented Oracle JD Edwards EnterpriseOne as an ERP Financial solution to standardize Order to Cash processes across its manufacturing and distribution footprint. The program targeted five supply centers, seven manufacturing plants, and multiple distribution centers, and it was led by a team of eight with subject matter expertise in production operations for a leading residential furniture producer with annual sales of more than $1.36 billion.
Oracle JD Edwards EnterpriseOne was configured to support core Order to Cash workflows, including order management, pricing and discounting, fulfillment orchestration, invoicing, and accounts receivable. Configuration work emphasized transactional integrity between sales orders and financial posting, and standard accounting controls consistent with ERP Financial capabilities were applied to billing and revenue recognition processes.
Operational implementation aligned order capture to production scheduling and distribution execution, ensuring order flows moved from sales through manufacturing and distribution centers. The deployment tied production operations subject matter experts into design sessions to map shop floor status and inventory allocations into the ERP Order to Cash lifecycle, preserving continuity between manufacturing execution and financial settlement.
Governance and rollout were organized around a centralized implementation team that acted as process owners and SME leads, with staged site rollouts sequenced by supply center and plant readiness. Training, cutover sequencing, and operational handoffs were coordinated with production teams to minimize disruption to manufacturing cycles and distribution operations.
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Expense Management | ERP |
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2015 | 2015 |
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La-Z-Boy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2021 | 2021 |
In 2021, La-Z-Boy implemented Sterling Background Check as its BackGround Screening solution to support corporate Talent Acquisition and pre-employment clearing. The deployment was embedded into the recruiting lifecycle at World Headquarters in Monroe, MI, and extended to support international interview scheduling and screening coordination managed by HR specialists.
Configuration centered on candidate screening workflows common to BackGround Screening platforms, including automated screening order orchestration, status tracking, document collection, and case reporting. Functional usage emphasized scheduling triggers, candidate communication tracking, and document ingestion to align background screening steps with new hire onboarding processes.
Integrations were explicitly tied to La-Z-Boy applications used in recruiting and onboarding, including Jobvite for applicant tracking, Workday for HRIS visibility, ServiceNow for operational case tracking, Canvas for Jobvite text communications, DocuSign for new hire paperwork, and Adobe Acrobat DC for document handling. These connections enabled initiation of background checks from recruiting workflows, visibility of screening status in HR systems, and coordination of onboarding paperwork alongside clearance steps.
Operational governance remained with the corporate Talent Acquisition and HR operations teams, who coordinated scheduling, candidate communications, billing, reporting, and filing. Processes were adjusted to centralize pre-employment screening activities within Sterling Background Check, with HR specialists monitoring results and updating orientation and start-date workflows as part of routine TA administration.
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Learning and Development | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance, Workforce Scheduling | HCM |
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2025 | 2025 |
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Workforce Management | HCM |
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2015 | 2015 |
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La-Z-Boy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ERA Environmental Management Solutions | Legacy | ERA Environmental Management H&S | Environment, Health and Safety (EHS) | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, La-Z-Boy implemented ERA Environmental Management H&S in the Environment, Health and Safety (EHS) category to centralize EHS and compliance capabilities across its United States operations. The ERA Environmental Management H&S deployment is described by ERA as supporting EHS/compliance workstreams and SDS capabilities for the manufacturer, and La-Z-Boy is identified as a long-standing ERA customer in that context.
Module-level usage of ERA Health & Safety is inferred from ERA testimonials and the vendor description, indicating configuration for SDS management and structured environmental reporting. The implementation likely included health and safety functional workflows typical of Environment, Health and Safety (EHS) solutions, such as incident recording, audit and inspection workflows, and compliance task tracking to support sustainability reporting.
Operational scope focused on United States manufacturing and environmental reporting functions, with EHS teams and corporate sustainability stakeholders cited as primary users. No named system integrations are documented, therefore the narrative limits integration claims to internal alignment between ERA Environmental Management H&S and La-Z-Boy’s EHS and sustainability processes.
Governance appears to have moved toward centralized EHS data and standardized compliance processes, informed by ERA’s long-standing relationship and the platform’s SDS and compliance capabilities. The account-level signal is an embedded, sustained use of ERA Environmental Management H&S within La-Z-Boy’s Environment, Health and Safety (EHS) operating model rather than a short-term pilot.
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La-Z-Boy Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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La-Z-Boy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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La-Z-Boy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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La-Z-Boy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Product Information Management | eCommerce |
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2017 | 2017 |
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La-Z-Boy SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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La-Z-Boy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2021 | 2021 |
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La-Z-Boy Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2008 | 2008 |
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La-Z-Boy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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La-Z-Boy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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La-Z-Boy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at La-Z-Boy
Apps Being Evaluated by La-Z-Boy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-06-08 | La-Z-Boy | Evaluated | Klaviyo | Klaviyo | Marketing Automation | CRM |