Hudson, 44236, OH,
United States
Labelmatch Technographics
Labelmatch Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Labelmatch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Labelmatch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Labelmatch has purchased the following applications: Amazon Pay for Payment Processing in 2019, Crisp for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Labelmatch is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , PayPal , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Labelmatch revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Labelmatch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Labelmatch Tech Stack and Enterprise Applications
Labelmatch ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Labelmatch integrated Amazon Pay as its Payment Processing solution on its public website. Labelmatch implemented Amazon Pay to embed Amazon Pay checkout and wallet authorization into its web storefront, using client side integration for customer tokenization and server side payment confirmation to support online payments and checkout flows for professional services transactions.
The deployment is a lightweight web integration hosted on Labelmatch site, with merchant configuration managed through the Amazon Pay merchant console and payment notifications used to reconcile receipts with internal billing processes. Operational ownership is centralized within the small finance and web operations teams in the United States, and the implementation focuses on streamlining payment acceptance, settlement reporting, and standard payment governance for the company.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Labelmatch AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Labelmatch implemented Crisp on its website, deploying the Crisp application to provide a Chatbots and Conversational AI layer for customer engagement. The deployment is focused on the public web presence and positions Crisp as the primary real-time messaging channel for a small professional services firm of about 10 employees, oriented toward capturing inbound leads and supporting client inquiries.
The implementation configured the Crisp web chat widget and conversational inbox features commonly found in Chatbots and Conversational AI platforms, including scripted messaging, live agent handover, and maintained conversation history through the Crisp dashboard. Operational responsibility was assigned to customer-facing staff combining sales and support functions, rollout was scoped to the company website only, and the technical architecture is a lightweight SaaS integration relying on an embedded browser widget and cloud-hosted conversational services provided by Crisp.
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Labelmatch Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Labelmatch implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The 10-employee professional services firm provisioned Google Workspace for the labelmatch.com domain, configuring Gmail for corporate email and Admin console controls alongside Drive, Docs, Sheets, and Calendar for core productivity and document collaboration. Google Workspace (Formerly Google G-Suite) was deployed as a cloud-native SaaS architecture with centralized account administration and role-based user provisioning appropriate for a small organization.
Operational coverage included all staff functions, with the Collaboration suite supporting client communications, proposal drafting, and internal operations. Governance was exercised through the Admin console using group-based access controls and basic security settings, and the implementation was tied to the company website to route inbound contact messages and manage domain email. The deployment emphasized cloud storage and collaborative editing workflows for document management across the business.
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Labelmatch CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Labelmatch IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Labelmatch
| First Name | Last Name | Title | Function | Department | Phone | |
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Business Consultant | Non Manager | Operations | |
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Senior Label Advisor/Director of Customer Service | Director | Customer Service | |
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President | CXO | Finance | |
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Apps Being Evaluated by Labelmatch Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||