Montes Claros, 39400-612,
Brazil
Laboratorio Santa Clara Brazil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Laboratorio Santa Clara Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Laboratorio Santa Clara Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Laboratorio Santa Clara Brazil has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Kentro Chatbot for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Laboratorio Santa Clara Brazil is running and its propensity to invest more and deepen its relationship with Visa , Kentro Sistemas , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Laboratorio Santa Clara Brazil revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Laboratorio Santa Clara Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentro Sistemas | Legacy | Kentro Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Laboratorio Santa Clara Brazil deployed Kentro Chatbot to support patient communications for its clinical laboratory in Montes Claros, Brazil. Kentro Chatbot is a Chatbots and Conversational AI application used to automate appointment notifications and test result messaging, aligning the application with patient outreach and scheduling workflows.
The implementation emphasized configuration of conversational flows for appointment confirmations, pre‑appointment instructions, and result notifications. Kentro Chatbot was configured with conversational templates, message scheduling, and automated response logic to handle common inbound patient questions and outbound notification sequences.
The deployment was integrated with CRM and appointment workflows to synchronize patient records and booking status, enabling automated triggers when results were available or appointments were scheduled. Operational coverage centered on the Montes Claros clinical site, affecting front line clinical operations, patient services, and scheduling teams.
Governance practices included establishing standardized message templates, administrative controls for message frequency and consent, and escalation paths to human staff for complex inquiries. The rollout helped the laboratory communicate with hundreds of patients more efficiently.
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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